Overview
The Holiday Inn Resort Orlando Suites Waterpark is a Walt Disney World Good Neighbor Hotel and the only all-suite Holiday Inn Resort at the entrance to the Walt Disney World Resort. The resort is located near many other popular attractions including Universal Orlando Resort, SeaWorld Orlando, Orange County Convention Center and the International Drive entertainment district. This family resort features 777 spacious suites. You will enjoy our many great amenities including the Lagoon Pool and Waterpark, complimentary shuttle service to the Walt Disney World Resort, 9 hole mini golf course, Arcade, Kids Splash Pad, Fitness Center, outdoor basketball courts, kids playground, Family Movie Night, wireless Internet and other resort activities.
Resort fees include
- Scheduled transportation Walt Disney World
- Select resort poolside entertainment
- Premium outlet mall VIP card
- Local and 800 phone calls
- Access to fitness centre
- Business center services
- Admission to Lagoon Waterpark
Check in
4 p.m.
Check out
11 a.m.
Inclusions
Rooms
- 1 king bed, 1 bunk bed, and 1 sofa bed, or 1 queen bed, 1 bunk bed, and 1 sofa bed
- Pool view or garden view
- No more than 6 guests in the room
- 1 king bed, 1 bunk bed, and 1 sofa bed, or 1 queen bed, 1 bunk bed, and 1 sofa bed
- Pool view or garden view
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Ceiling fan
- Coffee maker
- Connecting rooms available (subject to availability)
- Living room
- Microwave
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Room service ($)
- TV
Amenities
Pool water feature
4D Theatre
Arcade
Location
Reviews
Big disappointment!
Debra G on Apr 27, 2024
Nothing excellent except for the staff!!!!! Ebonee was the nicest kindest most helpful staff member I met!!!! I’m sorry to say but the problems started at check in!! Couldn’t find my reservation after I pulled it all up on my phone….the property sent me an email stating the bill was paid…over $1300. For 3 nights, then they tried to tell me I only paid for one room ???????took 43 minutes to get checked in. My kids and grandkids waiting in the car…the rooms are very dated and not clean enough for me. No coffee. No wash cloths. Cabinets in kitty were dirty!!! No blanket s for the sofa bed so they brought us one fitted sheet for an extra blanket…Not offered the free kids meal s when the restaurant was closed… was told about that after I spent another 135.00 on fast food!!! I bought a cabana for the day. Over 160$ with tax and such. Floor is filthy, bugs, old food and trash, I cleaned up myself. Fridge full over ice and water and dirty, I cleaned myself….tv broken so don’t get that!!!! If not for the fabulous staff trying to make things better, I would have left already. Leilani at the pool, Precious the waitress, Christie the supervisor and Ebonee the wonderful lady at the ice cream/ coffee shop and the bartender at the hideout lounge…engineer even tried to fix the tv….they are the reason I’m still here. No one mops up the ice cream and water off the floor in the market place, very dangerous!!! This place is falling apart… I was here when it opened…and I’m very surprised to see such a mess thru holiday inn….it’s old and dated and holiday inn needs to do a better job supporting their awesome staff!!! I brought my kids and grandkids for a birthday celebration weekend and I’m just so disappointed!!! Not what I planned for at all!!! Too much garbage in the parking lots…food trash dirty diapers and more!!!! Clean this place up, you have too much competition to be so dirty!
5 stars
Nina V on Apr 26, 2024
Best place ever absolutely loved my kids enjoyed definitely going back the drink bar was really good pool area was amazing the lagoon was so much fun lots of things for the kids to do the movie theater was nice as well my kids enjoyed it and the customer service for the hotel was wonderful they checked in to make sure I had Everything I needed
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