TripAdvisor Traveler Rating

Justin at the front desk was so helpful and he had great customer service skills. This is our second time to this wonderful property and this time Justin stood out the most. Thanks Justin and all IHG Orlando waterpark staff. From the girl that couldn’t remember her room number. Cause she only had 2.5 hours of sleep plus had an 8 + hour drive.

The staff was beyond fantastic! I can’t enough good about our experience. The food was hot and there was a nice variety for everyone in our party. Even the picky eater. I would definitely recommend this establishment.

My family and I are staying at the hotel but we went to the market place to eat we ate at the buffet, what is the service was incredible everyone was so attentive but especially Andres and even brought drinks to our table and asked if we needed anything else and I also helped explain some of the food items that were there.

HI suites was fun. Staff was friendly, water park was nice, especially hot tub. Breakfast at the marketplace was excellent, many delicious options. Habiba was super friendly and very helpful on multiple occasions. I would go back again.

My husband and I stayed with our sons while we visited the parks. Our 8 year old wanted pancakes from the breakfast buffet, but they didn't have any. Habiba went to the kitchen and had some pancakes made for us and brought them out for us! They truly went above and beyond to make our stay wonderful. Aside from that, our room was very clean, the pool was wonderful and warm, and we had fresh towels and supplies every night when we returned. Couldn't ask for a better stay! Thank you Habiba!!