Plaza Pelicanos Club Beach Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2978 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Dirty and much more

    Reviewed by carolinarO2337HI() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    From day one problems with the room I requested. Shower wasn’t working then was making a mess water everywhere when u shower. Stuff was very unfriendly must of them only a few were happy and nice. One day we were sitting out in the lounge patio and we were using the pillows they have outside and someone came and said give me that I’m putting it away now (we were like??? For real but is no close yet?) nope still took them. No one checks the entrance for bracelets or checking temperatures. Is kinda a weird set up to go to the beach area you have to leave the hotel to the front door and is crossing the street. Pool is very low both of them. Restaurant a la carta terrible no taste and menus, table ( I’ll post a photo) and everything very dirty! We were staying in the 3 floor and one day we saw a dead cucaracha and stayed there about 5 days!!! So no one is cleaning around that’s for sure! Rooms are clean. Only thing we enjoyed was the eggs in the morning and the coffee.!

    Excellent good value hotel in pv

    Reviewed by 120davidmiami() on Jan 31, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It's the last night of my stay. I have been here for almost a Month. All the staff is extremely friendly Especially the general manager Jaime, waiters Claudio, Ramon, Javier and Anibal and bell staff Sebastián and Jair. All the staff looked after my every need And we're very kind . Hotel is in Good condition . Food is good. Recommend To get the superior room Type it's only a few dollars more And you have a better room Backing onto the pool . Thank you everybody Was a terrific vacation. Cannot wait to return .

    Review of the coffee shop

    Reviewed by federicor171() on Aug 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Carolina is amazing and takes care of the people. She creates a great ambient. You can get American coffee or espresso. Also you can get many many many pastries. Last, you can get jello or other sweet desserts.

    Amazing!!!!!

    Reviewed by 321romeoh() on Jul 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice hotel. Beautiful pool with view of the beach. Really friendly staff. Lupillo, Raul, and Geovanni were the pool staff that invited us to play ping pong and blackjack. Honestly made the trip eventful and relaxing. Would recommend to anyone looking for a beach getaway

    Very good vacations

    Reviewed by margaritamR9485MS() on Jul 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All the employees were nice. Very good activities. Julia and Luis were very good servers at the buffet they had excellent customer service skills. Lupillo Bo, Saul were very entertaining. Best bartender had to be cresencio and Saul. Very attentive.