TripAdvisor Traveler Rating

This was our 8th visit to Cocobay since 2009 so obviously we like it ! There are lots reviews describing the amazing views, good food and boutique vibe. However the stand out for us though has always been the incredibly friendly staff who have become like family to us over the years. This visit was somewhat unique in that we ended up staying for 5 weeks instead of the intended 10 days. My husband suffered a very serious medical event five days into our stay. He spent 5 nights in intensive care and we were told he couldn't fly for a month. The response from Cocobay was nothing short of outstanding. An Ambulance was called and whilst we waited several of the day staff provided immediate caring support to us whilst we waited. Kemlin and Janine were so helpful in extending our stay. The staff gave me so much care , support and compassion whilst my husband was in hospital and were overjoyed when he was discharged. My husband was cooked special meals to help his recovery and Melinda amazingly managed to get hold of a guitar so he could check he could still play. That meant so much !! Our deepest thanks to ( in no particular order) Shavel,Denise,Vincia, Saskia, Sacha,Kerry Jermaine, Larissa, Cheryl ,Mr Gore, Goldine, Kemlin, Janine, Kathleen, ONeil, Melissa , Melinda , Sandy H. Sandy W, Lisa, Derrick, Julie, Danica, the chefs, room attendants, gardeners, front desk staff and everyone else whose name I've missed but you were all fantastic

Honestly was the most amazing honeymoon we had the best time & will definitely be back! the staff were all very friendly & welcoming, special shoutout to tequila Lisa & Derek on the bar, their cocktails were amazing!!! Mel the restaurant manager was lovely & nothing was ever too much trouble! Dining: the food was really good and there was often a lot of choice especially if like me and fussy. Always a pasta & soup available at dinner & a lot of choice desserts were to die for! Breakfast always had a different special, waffles & French toast were firm favourites! - the only slight downfall was pre booked slots for lunch & dinner, which we had no problem with but often we’d arrive at our allocated time to find other people had already been seated earlier & we had to wait - not the end of the world but slightly annoying. Rooms: the rooms were absolutely lovely, so rustic and cute, modern enough but keeping that island feel! The air con is a godsend and the balconies & hammock became a firm favourite. The maids were lovely & every time our room was spotless! We loved the fact there was no tv, really made us disconnect! Good WiFi in the rooms!! - we had just a standard garden cottage & would definitely have it again! General amenities; both the pools were lovely and we had no issues getting a sunbeds, no need to get up ridiculously early and put towels or anything out. Often servers come round with drinks & ice cream which was a nice touch. We did the sunset cabana & floating sushi in the black rock pool, would definitely recommend both of these as there were a nice addition to our honeymoon and made it extra special! They have an onsite coffee shop which is amazing, can get all different types of coffee & some cookies etc all free of charge. A nice way to start the morning, there was also free books you could read which was a lovely touch. Another bonus was the water sports, we were able to go Paddleboarding, kayaking & snorkelling all free of charge! The hotel helped us book outside excursions and taxis, we did the trip with hotel to St John’s Harbour which was enjoyable & such an easy trip. The only slight criticism came as we were leaving, due to check out being early & our flight not leaving till late afternoon we didn’t want to spend a whole day sat in the bar. We spoke to the hotel who explained we could book a half an hour slot in a courtesy room, which was perfect for us. The problem came when we went to get showered before our taxi, the reception staff didn’t know which room was being used and left us sat for 25 minutes before the room was available. Once we arrived at the room maintenance staff were in the room, so we had to wait 5 minutes for them to finish up, not a huge deal just an annoyance. Ten minutes into our allocated half an hour we were told we had to leave as another couple were waiting to use it, we were a little frustrated given it hadn’t been our error that had caused the delay, no real apology was given for the error. Overall though we had a lovely trip & these minor set backs wouldn’t put us off returning.

This vacation was stunning and relaxing. We booked direct and went in the beginning of July. Our five senses summary: What you can SEE- the views are thus far, the most spectacular than any other resort we have been to, the cottages, looking out at the sunsets over the bay. Breathtaking! What you can HEAR - frogs rhythmically croaking at night, rain hitting the lovely tin roof after some quick storms, and pleasant greetings from staff and other guests. What you can TASTE - we enjoyed all our meals, we are not picky eaters and felt they gave a variety of options. Typically for the main dinner entree- one steak, chicken, or pork option, one seafood option, one vegetarian option, and a burger option. We were always full and often skipped dessert as they offer many courses at each meal. The presentation was top notch. What you could FEEL - it was hot in July, the cool water from the beach, pools, or our plunge pool were welcomed. What you could SMELL - much needed fresh vacation air! Overall, this was a relaxing vacation. It's not a party resort. We met people from all over the world, younger couples on their honeymoon, groups celebrating milestone birthdays, solo travelers, and older couples celebrating 40 years of marriage. It was not just honeymooners. Don't forget to sign up for the resorts emails and club as you will get promotions for deals and specials. We got the Black rock pool breakfast on special. Don't forget a good thermal cup - the staff will fill it up - water/ice, juice, or cocktails. The front desk can help with any questions, getting towels, bottled water, and setting up a taxi or excursion. Our cottage was rustic and fit the setting for a Caribbean vacation. Adorable!! Coming in July, the bathroom didn't have AC but the bedroom did have a mosquito net. Our fridge had some light canned drinks and we were welcomed with champagne in our room. We went to Shirley Heights on Sunday, the resort can set up a taxi (they stay at SH while you are there) - get a round trip price per person before you leave. We had to pay cash to the cab driver when we arrived, it cost $10 USD to get in, $13-$20 per meal (very good), and drinks ranged from $6-$13ish with beers being $7. It was crowded (get your meal ticket early) and wear comfy shoes. They did take Apple Pay.

Beautiful senri and beaches very friendly locals and resort staff. A bit outdated but still the view and privacy was worth it. Resort food was excellent. Only negative thing is the flies during the dat probably due to time of year. Excellence boat tour was great.

We returned to Cocobay after 10 years to find some changes to the place, you now made your Lunch and Evening Meal reservations when you went in for Breakfast and not at reception as before, the bar area had changed a bit and there was a coffee shop and water / ice station at reception, you were given your own personal metal water bottle to use and to take home and other additional areas have been made around the place for secret meals and sunbathing. The Deluxe Cottage we were given was at the far end where the dirt track road was and we asked to be moved as there was noise from the cars using the road and some locals partying at 4.00 am in the abandoned shed that is at that end. We were moved and was given a choice of the Deluxe Cottages that was available, we chose one with a wonderful view. On the first Saturday afternoon before we moved there was loud music being played, that loud it was vibrating the cottage, you could feel it through the floor and items were moving on the side surfaces, we thought it was the cottage in front of us and was going to have a word. when i went outside you could feel the force of the soundwaves hit you as you passed between the cottages and i realised the the music was coming from the little beach bar on Valley Church Beach, over a mile away. Turns out it was a sound check and the real performance was starting at 6.00 pm, so we had the deafening noise again as we got ready for our evening meal. when we went for our Evening meal we asked at reception what was going on and was told it was a guest DJ preforming at the little beach bar, which they have occasionally and they had call and asked for it to be turned down and had called the police to see if they could do anything and told us it could legally go on till 12.00 am Midnight, which it did. It was that loud that we could not even hear Cocobay's own evening entertainment or the Tree Frogs singing. There is also more Catamarans Trips coming to valley Church Beach with loud music when the cruise ships are in, can be three at a time, they tend to come to have lunch on the beach, stay a couple of hours and go. But apart from those incidents everything was great, seen some staff that was there ten years ago and made friends with the new staff as well. Booked trips with reception as asked Virgin rep about some trips and they never got back to us.