TripAdvisor Traveler Rating

We only stayed a night due to a cancelled flight. Our suite was very large, well equipped and comfortable - and expensive - be aware there’s a long walk to get to some rooms. The hotel channels 1980s conference venue, the dining experience was unmemorable and almost every staff contact we had was a disappointment. We loved Barbados but won’t stay again.

We stayed for three nights in this huge Hilton hotel, which is quite busy on the weekend, but on Monday and Tuesday it was relatively quiet. The atmosphere is a little weird since the first-floor lobby looks like a bunker, although the pool and beach area are nice. The Water Edge's Beach Bar has a bit of a McD vibe and misses the true Caribbean atmosphere you would expect. The rooms are okay, and the beds are nice, but generally the room is not worth the money if you take into account the decoration, finishing, cleanliness, and tidiness of the rooms. The staff is in general nice and helpful, but a number of staff members for sure need training in kindness and customer service. Other advice to the management is to improve the rainwater drainage on the roads and extend the walking path in order to connect it to the public walking path. They might even adopt the public path, together with the other hotels and restaurants, in order to ensure their guests have a safe and clean walk to the main road.

excellent service, very restaurants and clean beaches

We had a really great 3 weeks at The Hilton The most beautiful spacious beach…Ever !!! The majority of the staff were excellent …the others sometime need a little coaxing .. Our room was very comfortable ..we were on level `5 .. Housekeeping was very good !We dined some days in the Hotel…but we hired a car from Rodney +1 (246) 850-6252 We enjoyed the island and will be booking The `Hilton Hotel ‘ again for a longer period 2027

All the other Barbados resorts are likely envious of Hilton's location. The resort occupies all of Needhams Point, a striking mini-peninsula on the south east side of Barbados. The hotel put rock breakers in two places, making for less ferocious waves and shallower wading areas vis-vis the other public beaches. The location is even enhanced by the ruins of Charles Fort which becomes integral to the Hilton property. The resort hotel sits on top of a small hill so it has a commanding view. It has a lot of beach front with deck chairs aplenty. There's a large meandering pool with a cute wooden bridge, as well as a smaller infinity pool at the higher level. The lobby is large and open, with double curving stairs leading to the lower pool and beach areas. There's even a children's playground - after all, this is a resort! We had booked a junior suite - and it was lovely, with a great view of the beach and the fort. the floor was wood planks, with a semi circular carpet for the bed area. The T&B area was similarly large, with a separate toilet room, a separate shower cubicle, tub, and a large two-basin wash stand. Even the tub had a nice picture window. The balcony was also pretty. We were slightly disappointed that with such a large space, there was only one chair to work in, not counting the sofa. And not a lot of desk space anyway since a large microwave oven sat in the middle of the work ledge. Breakfast was at the Lighthouse Terrace, a lovely light-and-cheery place, with an egg station. However, it took so many minutes to get seated - and this is probably their biggest problem. The staff do not move quickly, do not seem motivated to serve, do not smile and greet guests. We used it twice and on both occasions, the line to get seated for breakfast was about 10 groups deep. When housekeeping staff were at work, no one would greet us and most of them were just on their phones while supposedly cleaning. We were surprised that the shower cosmetic bottles had run out and they never attempted to fill them up until we asked for it. Maybe it's a cultural thing but this is not the Hilton standard that we were used to.