The resort wasn't nearly as bad as a lot of other travellers have suggested, especially if you are used to travelling in the Caribbean. We found the food to be excellent, especially the breakfast buffet, but yes it was quite expensive, especially with a mandatory tip built in. We found the staff to be very friendly, especially housekeeping, but serving times were a bit longer than ideal. But that's why they call it "island time!". It was great that kids under 5 eat for free and their portion size plus mini fridge in the room meant dinner leftovers could be the next day's lunch. Our room was very nicely renovated and the bed was quite comfortable. The only part of the hotel I found to be run down was the hallways leading to the rooms. Not a big deal at all. Housekeeping made it out every 2-3 days and on the days they came it was after 4pm. This is probably the biggest room for improvement we experienced. The other room for improvement is the women's washroom near the kids pool. 2 stalls where the doors don't close properly and the lighting is practically non-existent. The wifi was excellent across the entire property if remaining connected is important to you. If you have a bit of a sense of adventure, the property is fairly walkable to other spots. Don't miss the food trucks up the street for a quite bite. The beach was absolutely stunning, but the waves were just wild.
Good few days at end of crusie
(Bath, United Kingdom)
Feb 18, 2024
Lovely few days at the end of a 2 week cruise.
Good food and lovely beaches.
Swimming pools and spa were fabulous.
Service was fabulous and the rooms very comfortable.
Service was a little slow at times but that is Barbados all over.
Have been here before and will come again.
A stay at the Hilton in St. Michael’s, Barbados in a luxurious ocean view penthouse suite.
Feb 17, 2024
The beautiful room was perfect for our girls trip. Large spa like bathrooms, ridiculously comfortable beds and each bedroom had its own balcony. The rooms were serviced daily to perfection by a very diligent staff.
The food was delicious with so many healthy options to satisfy my New Year’s resolution to eat well. I highly recommend the breakfast buffet with the best coffee ever. We ate and drank well at the pool bar with super friendly and attentive service. I visited the well appointed and super clean gym each morning. It was staffed and much more than i expected.
The white sandy beach was exactly what my cold winter body needed. Plenty of chaise lounges and umbrellas for everybody. Plus a beautiful pool. We walked a block to another beautiful beach where the race houses swam in the morning and cold beers were served in the afternoon to wash down local fish sandwiches. This was the perfect location. Hilton even arranged for shuttle service to and from the airport.
I love this luxury hotel and their super friendly staff and of course Barbados. I’ll be back.
Just an average stay
(Harpenden, United Kingdom)
Feb 16, 2024
Myself and family stayed here before and after our cruise in total for 7 days. If you check in around 4 then be prepared for long waits at reception as it seems most airline crews stay here. Had to wait both times for quite a while. 2nd time we checked in room wasn’t ready until about 6pm! This is despite a very hard rule of check out time 11am! So why in earth did it take 7 hours to get my room ready!
The staff at pool bar a bit inconsistent in customer service and had to wait sometimes quite a while to get served.
The pool boys though were excellent and so friendly and helpful. Could not understand why some beds had reserved signs on and some days no one even came to use them.
So not the best Hilton I have stayed in and being a Hilton Honors member didn’t really mean much at this Hilton.
The only location we return to visit, Number 3 so far
Feb 15, 2024
This was our third trip here. We love the bay view rooms facing Carlyle Bay and Bridgetown although the ocean side gets more PR. You can see the racehorses going for their morning swim from your balcony! Great pools, clean beaches; mix of waves or calm. Quiet, business hotel which we like. The food is expensive for Canadians, paying in US dollars, and so far we have been underwhelmed. The cafe is the best! Burgers by the pool were good. We walk to Cud's for fish sandwiches and nearby Indian, Jamaican, Chinese. Very walkable. We walk up the beach and swim in Carlyle Bay with turtles and rays, bringing our own gear.