Hilton Barbados Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

5130 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Hotel for business or pleasure.

Martyn H on May 02, 2024

This is an excellent hotel with the usual high standards you’d expect at a Hilton Resort establishment. We upgraded to a deluxe room with ocean view on the 3rd floor which was large, modern and extremely well appointed with a balcony looking over sea, ideal for relaxing after a day at the pools and beach. All the restaurants and bars service is good and the meals snacks delicious. We really liked the security arrangements around the resort with a robust presence from uniformed staff who ensured the safety of the communal areas at all times. The staff across the board were incredibly helpful, pleasant, courteous and friendly. Undoubtedly the Hotels biggest asset. Live entertainment twice a day at happy hours a nice touch. The only downside to this resort is that if you want to eat or drink at the many established and upcoming venues on the South coast, it’s a little too far to walk. However would recommend the new Pick Up Barbados Uber style ap which we used throughout our stay which was brilliant.

TripAdvisor users rated this property 5 out of 5

Housekeeping service was amazing

Giselle S on Apr 29, 2024

Sabeena from house keeping was amazing. Our two year old had an accident on the bed and Sabena came and changed the entire bedding and was so pleasant as she did it. Everyone at this hotel was very pleasant and eager to please. Our stay was very pleasant and we are glad Sabena was able to provide such wonderful cleaning services to top it off.

TripAdvisor users rated this property 5 out of 5

Lovely holiday

mhmw21 on Apr 28, 2024

We stayed here for 8 nights .. lovely location on the beach . Never had an issue getting a bed by the pool or on the beach. Hotel is a little bit tired … Compared to other Hilton’s we have stayed in … but not enough to put us off .. we would stay again . Enjoyed walking into bridgetown .. about a 30 mins amble .. Staff were all lovely and welcoming. A big shout out to Floyd (bakery chef) .. he makes the best banana bread .. i had it every day ?? Thanks for a lovely holiday ??

TripAdvisor users rated this property 5 out of 5

What a vibe !

pinklady1177 (Trinidad) on Apr 28, 2024

I stayed with my son and my sister and her family for 3 days in April 2024. This is my fourth stay over the years and I can firmly say this resort is worth it ! Firstly, I would like to address other reviews that lamented the hotel is worn and dated. I agree it is not the newest resort on the island but it's far from dilapidated . My room was is good condition and I had no maintenance issues. The rest of the resort was also well kept . This hotel is in a fantastic location. It's close to many restaurants and Bridgetown . Due to its geographical location , there are 2 great beaches accessible from the resort. There were a lot of lounge chairs and friendly beach attendants available. The pools are large and kid friendly and in close proximity to the beach. The poolside lunch is very average so I don't recommend much more than fries. Don't order the pizza ! At 430pm everyday , live music was started poolside and this created a lovely atmosphere. There are a mix of families , couples ; young and old . It is really a vibe. I did room service breakfast because the buffet has always been disappointing in the past. Room service was prompt and tasty. One night we tried the lighthouse restaurant , reservations are a must although no one informs you ! The food and atmosphere were great and I highly recommend if you are too tired to leave the hotel . The cafe off the lobby was a real jewel. They do great coffee and small bites. Lastly, I must mention the outstanding service by the staff . They made our stay extremely pleasant and we felt so welcomed. I will continue to stay at the Hilton in the future and I definitely recommend for far a great vacation !

TripAdvisor users rated this property 4 out of 5

Well done Hilton Barbados!! Lots of improvements!!

Summer B on Apr 24, 2024

My husband and I are just finishing our ten night stay and so many pros to mention, especially since our last visit four yrs ago. This is our 7th time visiting this hotel for 10 - 14 day stays. Pros: 1) Check in was fast and now you can check-in, in advance which makes it faster when you arrive. Adrian at the Reception desk was a man of his word and was able to accommodate us the next day when we wanted to change rooms (the adjoining rooms are noisy if you aren’t taking both rooms). Despite the hotel being busy he was able to find us another room which was much appreciated. There was also a rum punch stand set up for arriving guests which was nice and set the tone for our stay. 2). The food is sooo much better than it was yrs ago. The beach grill has improved 100% with more fish options and an excellent club sandwich. The quality is far better than it was previously, and the poke bowl was delicious! The burger is huge and was also a hit! The service has also been really good and the staff have been friendly. The pina coladas are so good far better than they used to be…previously they were made from those pre-made slushy machines and not nearly as good. At The Terrace Restaurant the food has also improved drastically and the service as well. Excellent pumpkin risotto and yummy gnocchi! The service is so much better than it was and we were really pleased with our dinners. At the cafe in the lobby they now have really good premade salads to go (several varieties) all delicious and not at crazy prices. Try the cookies too, they are homemade and really good! They also make fancy coffees and smoothies and the staff were all friendly. It is worth noting that we chose to eat at the hotel most of the time since the quality of the food is so much better, whereas in previous years we would eat off the property. 2) The beach never disappoints and there are plenty of beach chairs for everyone and now they leave the beach umbrellas out permanently so you don’t have to wait for the beach attendant. Beach towels are also always available and after many years they replaced all the towels with new ones. Alijah and Shiver, and all the towel/beach/pool staff were kind and always helpful. I was told they will also be replacing the beach chairs and umbrellas soon as well. I spoke with the gentleman who rakes the beach and he deserves a raise since he takes it upon himself to clean up all the seaweed that washes on the shore even though it’s not his job (the city is responsible). But I saw him rake it up and take it away in large bags. Give this man a bonus for going above and beyond his responsibilities. The beach, and ocean were clean and lots of waves! 3) Cleaning staff and rooms are also much better. Our room was always cleaned in the morning and the staff are always friendly and smiling, despite long days of cleaning the messes that many leave behind. There seems to be more staff cleaning the rooms so no more waiting til late afternoon for your room to be cleaned. The showers now have large bottles of shampoo and conditioner attached to the shower wall which is far better than those tiny bottles. 4). Every evening at around 4-4:30 there is a singer at the pool area and it is a different one every day (also deejay and steel drum person). All are really talented and this is so much better than the old karaoke sessions they used to have which were painful to hear! 5). The EFOREA Spa: We both had a Swedish massage and it was excellent! Full body massage and extremely relaxing. Krystle the receptionist was very friendly and our masseuses Francelia and Salli were both highly experienced. 6) The staff at this hotel are what makes this place above the rest. If you have a smile and treat them with respect they will always wish you a good day and ask how your day is going. Lovely staff and one of the reasons we keep coming back. There is also security always looking out to the beach and they keep discreet so you barely notice them. Cons: 1) Only one con, we wish the Hilton would bring back their Business Lounge even if it is only for breakfast. We really miss the convenience of grabbing a quick bite in the morning and fresh fruit. We took a taxi to a mini mart to buy cereal, milk and fruit which we kept in our bar fridge. Thank you Hilton Barbados for a wonderful stay and well done!! To all the hardworking staff who make our vacations better, we thank you.

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