All inclusive

Beach Palace

Cancun 5.0

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Overview

Located steps from Cancun's main shopping and entertainment area this resort is perfect for the whole family. Balconies with ocean or lagoon views, a choice of distinctive trendy restaurants and bars can be found at this resort.

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

287

Rooms

Superior Deluxe Lagoon View
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Deluxe Lagoon View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Kids club

Open daily

Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 12
Type Amenities
Stadium Bar Bar, Sports bar
Lounge Bar Bar, Lounge
Pool and Snack Bar Bar, Pool bar
Sky Bar Bar, Pool bar Open air
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Tequila Buffet International Breakfast, Dinner, Lunch
Bocelli À la carte Mediterranean Dinner Dress code
Wok À la carte Asian Dinner Dress code
La Terraza À la carte Mediterranean Dinner, Lunch Dress code
  • Rooms: 287
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
Blvd Kukulcan km 11.5
Zona Hotelera
Cancun, Mexico 77500
52-998-891-4110
22 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 3
  • Kids pools: 1
  • Outdoor pools: 3

Water sports

  • Watersports centre: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Multi-sports court
  • ATM
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite
  • Tour desk
  • Valet parking
  • Wedding facilities
  • Car rental desk available ($)
  • News stand available ($)

Location

Address
Blvd Kukulcan km 11.5, Zona Hotelera, Cancun, 77500, Mexico
22 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Magnificent resort in a stunning location

TrionaMH (Cork, Ireland) on Jun 29, 2022

We visited this amazing all-inclusive resort for 12 nights to celebrate my big birthday. From the moment we arrived to checking out, it was perfection. We travelled almost 24 hours to get there and it was most definitely worth it. Huge bedroom with a jacuzzi, overlooking the lagoon with amazing sunsets. It was cleaned perfectly on a daily basis. The restaurants were very varied as was the daily buffet. Bocelli was top class with salmon and lobster being my favourite. Sweet and Coffee was my daughter’s favourite! The pools are spotless and the daily activities are great fun. Something for everyone. The waiting staff at the pool are really attentive and always aim to please. The drinks included are premium brands and the stocking of the mini bar is daily - should you require it! The beach is just heaven - turquoise water, white soft sand. This is HEAVEN ON EARTH!!

TripAdvisor users rated this property 4 out of 5

Great Service - Resort Needs Remodel

Mexico12 (Ontario, CA) on Jun 27, 2022

We visited June 15th through June 22nd. The Beach Palace is starting to look warn down and needs to be remodeled. Yet, the service employee's provide continues to be tops considering being understaffed. I would like to recognized a few employee's who definetly went above and beyond to make our vacation the best it could be. Angelica the diamond conceirge was profesional and on point all week. Her ease of communication through out the week made a great difference to an outstanding week. Felix, the pool concierge was also excellent with his service and reserving seats by pool for diamond members. Roger, beach waiter was excellent and remember our beverages of our entire family. He Roger made our arrival the best and started the week in the right direction. Mareli, room attendant was OUTSTANDING and always had our room clean and ready daily. Thanks Mareli for making us feel at home. Mnuel, and Juan Miguel, were excellent at lobby and pool bar. Their customer service and bar skills are appreciated as they took care of our beverage request. Omar at the steakhouse was professional and provided outstanding service at our first dinner. His attentiveness and service was appreciated as we started the week right. Suleima and Jesus, pool conceirge at The Grand (Grill pool area) were outstanding as they attended and provided their help during our day visit. Other positiive mentions at The Grand are Julio Martinez, Irving Ku and Erik Gomez who provided excellent bar and food service on our visit. Guillermo at Tavola provided great service at our family dinner and his knowledge of menu was appreciated as each one of ordered individual pizzas. Thanks to each of the mentions above as their service, kindness and friendship is appreciated to help make our vacation week memorable. Sincerely, Ralph

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