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Overview
This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
- Elevators.
- Facilities for the hearing impaired.
- Facilities for the vision impaired.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Zone
Teens Club
- Children ages: 2 to 12
- A wide variety of entertainment and nightly shows.
Type | Amenities | |
---|---|---|
Ginger Bar & Ginger Lounge | Bar, Lounge | |
Fahrenheit Bar | Bar, Swim-up bar | Open air |
Kanna Beach Club | Bar, Beach bar | Open air |
Lemon Fish Bar | Bar, Lounge | Open air |
Blue Agave Bar | Bar, Restaurant bar | |
Sante Bar | Bar |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Malva Food Bazar | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Capella | À la carte | American, Italian | Dinner | Dress code |
SAL Steak Cave | À la carte | Grill/steak house | Dinner | ($), Dress code, Not included with all-inclusive plan |
Lemon Fish | À la carte | Japanese | Dinner | Dress code |
Cielo | À la carte | Mexican | Dinner | Dress code |
Agua Marina | À la carte | Seafood | Dinner | Dress code |
Blue Agave | À la carte | Mexican | Dinner, Lunch | Dress code |
Sante | À la carte | Mediterranean | Breakfast, Lunch | Adults only, Dress code, Exclusive to The Reserve guests |
Lunch Box | À la carte | Brazilian | Dinner | |
Oyster Bar by Aqua Marina | À la carte | Seafood | Lunch | Premium menu items ($) |
Nespresso Coffee Corner | Café | Coffee and Pastries | Snacks | |
Gelato Corner | Snack bar | Gelato and ice cream | Snacks | |
Food Truck | Snack bar | American | Lunch, Snacks |
- Suites: 657
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit
- Kids Spa available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 1
Golf
- Golf: on site ($)
Golf cart mandatory and is not included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking available ($)
- Wedding facilities available ($)
Location

Reviews
Far from paradise
Sightseer41580511215 on Jan 26, 2023
Went for a music festival (Sunsoaked), and can tell you this resort fell short on every expectation. Paid over $3500 for 4 days, food was terrible. Upgraded to "The Reserve" and into a suite after they moved me from the the Fiesta Americana, where i had booked a room with a pool in it. Weren't able to enjoy the real perks as most things need a reservation. The steakhouse (need a reservation and only open while the event was going on). Breakfast was more European style, and not really my thing. Drinks were very much watered down, unless you started tipping heavy (i know, that's the expectation) but for a trip where i spent close to $5k to enjoy, nothing was magical about this resort and i would recommend going anywhere else but the Melia hotels. Staff and location are the 2 thigs i can say were amazing every step of the way. Spend your money at one of the branded hotels, and don't fall for the all-inclusive tag. Suite was large, but i was by myself in the room and really only wanted the pool in my room that i originally reserved. No sorry. No ask to move. Just moved to the reserve and told it was better. I can imagine it was not.
Lovely staying at Paradius Cancun
vikkam123 on Jan 26, 2023
We really enjoyed our stayin at Paradisius cancun. They made everything an experience, food, music, activities and kids activities plus the amazing beach and amenities. My daughter really enjoyed participating in the kids activities, painting, pool parties and so many others. A special thank you for the lovely instructors who craft all the kiddo activities Ivon, Ruby,Brenda and Cristal.
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