All inclusive

Paradisus Cancun

Cancun 5.0

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Overview

This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Lagoon View
474 square feet
  • 1 king bed, or 2 double beds
  • Lagoon view
  • No more than 4 guests in the room
Junior Suite Lagoon View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

Luxury Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Luxury Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

The Reserve Junior Suite Lagoon View
474 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
The Reserve Junior Suite Lagoon View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Private pool with swim-up bar
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Exclusive pool with swim-up bar
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Exclusive beach area
  •         Exclusive restaurant
  •         Exclusive The Reserve Lounge Private check-in/out
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Complimentary dinner at Sal Steak Cave

The Reserve Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
The Reserve Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Private pool with swim-up bar
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Exclusive pool with swim-up bar
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Exclusive beach area
  •         Exclusive restaurant
  •         Exclusive The Reserve Lounge Private check-in/out
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Complimentary dinner at Sal Steak Cave

The Reserve Suite Lagoon View
592 square feet
  • 1 king bed
  • Lagoon View
  • No more than 4 guests in the room
The Reserve Suite Lagoon View
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Private pool with swim-up bar
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Exclusive pool with swim-up bar
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Exclusive beach area
  •         Exclusive restaurant
  •         Exclusive The Reserve Lounge Private check-in/out
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Complimentary dinner at Sal Steak Cave

The Reserve Suite Ocean View
592 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
The Reserve Suite Ocean View
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Private pool with swim-up bar
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Exclusive pool with swim-up bar
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Exclusive beach area
  •         Exclusive restaurant
  •         Exclusive The Reserve Lounge Private check-in/out
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Complimentary dinner at Sal Steak Cave

The Reserve Master Suite Ocean View
645 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
The Reserve Master Suite Ocean View
645 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Private pool with swim-up bar
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Exclusive pool with swim-up bar
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Exclusive beach area
  •         Exclusive restaurant
  •         Exclusive The Reserve Lounge Private check-in/out
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Complimentary dinner at Sal Steak Cave

Junior Suite Nikte Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Nikte Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

Nitke provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Kids and teenagers’ activities menu
  •         Kids Bathrobes and mini slippers
  •         Kid´s toiletries
  •         Kids Beverages in the minibar
  •         Play Station and Xbox on request
  •         Complimentary dinner at Sal Steak Cave

Master Suite Nikte Ocean View
592 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
Master Suite Nikte Ocean View
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

Nitke provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •         Cocktails and snacks in the evening
  •         International magazines in digital format
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA
  •         Personalized pillow menu (on request)
  •         Direct contact with personal concierge via instant messaging
  •         Nespresso coffee machine
  •         Superior Personalized minibar
  •         Turndown Service
  •         All-day snack buffet
  •         Premium drinks available
  •         Bathrobes and slippers
  •         Assistance with priority reservations for activities and restaurants
  •         Special aromatherapy menu in the room
  •         Kids and teenagers’ activities menu
  •         Kids Bathrobes and mini slippers
  •         Kid´s toiletries
  •         Kids Beverages in the minibar
  •         Play Station and Xbox on request
  •         Complimentary dinner at Sal Steak Cave

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Kids Zone

Open from: 9:00 a.m. to 9:00 p.m.
Age range: 5 to 10

Teens Club

Age range: 11 to 17

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12

  • A wide variety of entertainment and nightly shows.
Type Amenities
Ginger Bar & Ginger Lounge Bar, Lounge
Fahrenheit Bar Bar, Swim-up bar Open air
Kanna Beach Club Bar, Beach bar Open air
Lemon Fish Bar Bar, Lounge Open air
Blue Agave Bar Bar, Restaurant bar
Sante Bar Bar

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Throughout the property

Internet

  • Business centre

Type of restaurant Type of cuisine Open for Additional Information
Malva Food Bazar Buffet International Breakfast, Dinner, Lunch Dress code
Capella À la carte American, Italian Dinner Dress code
SAL Steak Cave À la carte Grill/steak house Dinner ($), Dress code, Not included with all-inclusive plan
Lemon Fish À la carte Japanese Dinner Dress code
Cielo À la carte Mexican Dinner Dress code
Agua Marina À la carte Seafood Dinner Dress code
Blue Agave À la carte Mexican Dinner, Lunch Dress code
Sante À la carte Mediterranean Breakfast, Lunch Adults only, Dress code, Exclusive to The Reserve guests
Lunch Box À la carte Brazilian Dinner
Oyster Bar by Aqua Marina À la carte Seafood Lunch Premium menu items ($)
Nespresso Coffee Corner Café Coffee and Pastries Snacks
Gelato Corner Snack bar Gelato and ice cream Snacks
Food Truck Snack bar American Lunch, Snacks

  • Suites: 657

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit
  • Kids Spa available ($)

Boulevard Kukulcan, Km 16.5
Zona Hotelera, Quintana Roo
Cancun, Mexico 77500
(998) 881 1100
23 km from CUN
  • Beach front

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Adults only pools: 1
  • Kids pools: 1
  • Outdoor pools: 1

Golf

  • Golf: on site ($)

Golf cart mandatory and is not included

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)

Other sports

  • Aerobics: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site

  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Medical services onsite
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking available ($)
  • Wedding facilities available ($)

Location

Address
Boulevard Kukulcan, Km 16.5, Zona Hotelera, Quintana Roo, Cancun, 77500, Mexico
23 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Far from paradise

Sightseer41580511215 on Jan 26, 2023

Went for a music festival (Sunsoaked), and can tell you this resort fell short on every expectation. Paid over $3500 for 4 days, food was terrible. Upgraded to "The Reserve" and into a suite after they moved me from the the Fiesta Americana, where i had booked a room with a pool in it. Weren't able to enjoy the real perks as most things need a reservation. The steakhouse (need a reservation and only open while the event was going on). Breakfast was more European style, and not really my thing. Drinks were very much watered down, unless you started tipping heavy (i know, that's the expectation) but for a trip where i spent close to $5k to enjoy, nothing was magical about this resort and i would recommend going anywhere else but the Melia hotels. Staff and location are the 2 thigs i can say were amazing every step of the way. Spend your money at one of the branded hotels, and don't fall for the all-inclusive tag. Suite was large, but i was by myself in the room and really only wanted the pool in my room that i originally reserved. No sorry. No ask to move. Just moved to the reserve and told it was better. I can imagine it was not.

TripAdvisor users rated this property 5 out of 5

Lovely staying at Paradius Cancun

vikkam123 on Jan 26, 2023

We really enjoyed our stayin at Paradisius cancun. They made everything an experience, food, music, activities and kids activities plus the amazing beach and amenities. My daughter really enjoyed participating in the kids activities, painting, pool parties and so many others. A special thank you for the lovely instructors who craft all the kiddo activities Ivon, Ruby,Brenda and Cristal.

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