Overview
This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Lagoon view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Patio
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- No more than 4 guests in the room
- Climate control
- Concierge service
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Climate control
- Concierge service
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Lagoon View
- No more than 4 guests in the room
- 1 king bed
- Lagoon View
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Living room
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
Nitke provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay.
- International magazines in digital format
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers’ activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
Nitke provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay.
- International magazines in digital format
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers’ activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
Amenities
Aerial view
Exterior
Main Atrium
Atrium Lounge
Main Pool
Main Pool
Kids Pool
The Reserve pool
Coco's Beach Club
Coco's Beach Club
Coco's Beach Club
Baby Club
Eco Spa
Malva Restaurant
Vento Restaurant
Bana Restaurant
Blue Agave Restaurant
Blue Agave Restaurant
La Palapa Restaurant
Avenue Bar
Red Lounge
The Market Grill
Family Concierge Lounge
Family Concierge Lounge
Fitness centre
Spin studio
Wedding Gazebo
Bridal Suite Dressing Room
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
Good .Friendly. Good for Family
Sukyoung L on Dec 07, 2024
One restaurant that is Cielo, which is serving for classic mexican dish .Most people very friendly also special sence they have .Who has birthday friends celebrated by them . .Especially Odon whose works he was very nice for us .Thank you Odon
Amazing Flora
Giuseppe M on Dec 07, 2024
We had a great culinary experience at the restaurant Flora. Our waiter Santos was extremely attentive and full of interesting recommendations. I would recommend the Smoked Hamachi Toast, the Charcoal Prawn, and Pavlova as a dessert. We will definitely come back again
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