Overview
This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Lagoon view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Patio
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- No more than 4 guests in the room
- Climate control
- Concierge service
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Climate control
- Concierge service
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Lagoon View
- No more than 4 guests in the room
- 1 king bed
- Lagoon View
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Maximum 3 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Living room
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
The Reserve provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Exclusive lounge private check-in/out
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Exclusive pool with a closer bar or swim-up bar
- Exclusive beach area*
- Premium drinks available*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Exclusive restaurant*
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
Nitke provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay.
- International magazines in digital format
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers’ activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
Nitke provides luxury amenities and superior personalized service.
- Discreet and effective assistance from a Destination Concierge throughout the stay.
- International magazines in digital format
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers’ activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
Amenities
Aerial view
Exterior
Main Atrium
Atrium Lounge
Main Pool
Main Pool
Kids Pool
The Reserve pool
Coco's Beach Club
Coco's Beach Club
Coco's Beach Club
Baby Club
Eco Spa
Malva Restaurant
Vento Restaurant
Bana Restaurant
Blue Agave Restaurant
Blue Agave Restaurant
La Palapa Restaurant
Avenue Bar
Red Lounge
The Market Grill
Family Concierge Lounge
Family Concierge Lounge
Fitness centre
Spin studio
Wedding Gazebo
Bridal Suite Dressing Room
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
I love Cancun!
Katherine P (Pittsburgh, Pennsylvania) on Jul 20, 2024
This was my 3rd time at Paradisus Cancun (2015, 2021, and 2024.) This is one of my most favorite beaches. You can walk or run for miles. The water is so many shades of beautiful blue and clear. It was easy to get a beach chair, as I don't sit by the pool for long usually, and I prefer to get out to the beach early after breakfast. The staff doesn't limit you to just one towel, which is a great perk! As my mother and I choose to spend most of our time on the beach, we have to commend Ivan the Lifeguard and his coworkers for making our time more enjoyable. Ivan was always every day, going above and beyond to help guest have a safe and enjoyable time in the water. But he wins the award for helping my Mom feel safe enough to go a few steps in the ocean with him!! She wanted to go in the ocean, but was afraid and got dizzy. But he took her hand and helped her. We are both so very grateful for him taking the time to do that for her! Every day, we saw Ivan go out of his way, to help a guest find something they lost, stay away from the rocks. and even take photos for them safely. Cancun is very lucky to have him! We also had a great time with Gaudencio, the beach server. He made us feel welcome from day one, was entertaining, and was always on top of our food and drink orders every day. All of the lifegaurds and beach servers truly made our trip so enjoyable!! We felt like we were visiting friends all week! The Nespresso Bar in the lobby just as you enter from the beach was my favorite new addition to Paradisus. Perfect idea! My favorite restaurant was Blue Agave, because the tacos are delicious! Every year I come, it is my favorite restaurant I have to go to more than twice! Flora and Cielito were our other favorites!! Lemon Fish was a great atmosphere, and the food was good too. We enjoyed the buffet for breakfast, but weren't a fan for dinner. The quesadillas, chicken wings, and chips & guacamole were our go to lunches on the beach! The ocean was clear and gorgeous! The beach was beautiful and maintained. The pool water was warm but the pool was crowded. The staff were so fun and friendly! The rooms were clean and air-conditioning cold. Our lagoon view room was had the best sunsets every night! My only complaint is that check-in is always a disaster, and anytime you need something from the front desk, it's a super long wait. Location is also great if you like to travel off the resort. Aqua World is in walking distance, and jetskiing in the lagoon was so fun! It's super easy and only 12 pesos to take the bus downtown, which stops right in front of Paradisus. Once again, I had a great time at Paradisus, and I'll be back!
Jorge at lemon fish is amazing!
Robert G on Jul 19, 2024
Jorge was the best at lemon fish! Always ask for him when you go to Paradisus Cancun. The Chef Marcos and Chef Fernanda made excellent dishes! Thank you making our dining experience better each night! We will come again asking for you my friend!
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