Paradisus Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

14917 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing October couples getaway

Safari661912 (Marlboro, New Jersey) on Oct 24, 2021

Amazing job of attending to all our needs even with Covid protocols in place. Amazing atmosphere, food and the staff was amazing. Antonio on the beach never let our drinks go dry! Highly recommend the Mexican restaurant and the Lunch Box for dinner!!

TripAdvisor users rated this property 5 out of 5

Amazing experience!

Kamila2086 on Oct 24, 2021

The service was amazing, everyone was extremely helpful. Shout out to Juan from Kanna, Soni amd Armando (concierges). Ten ladies at front desk, the bar tenders at Ginger bar, Max and Lucas at the Reserve pool. This is my third time here and as always Paradisus never disappoints. I love this resort, their employees and the amazing service they always provide.

TripAdvisor users rated this property 5 out of 5

Spa service

bellab996 on Oct 24, 2021

Liliana was amazing for my massage. She did such a great job. It was super relaxing and I feel great. Definitely recommend her. The overall experience was great. If you go to the spa request Liliana!!!

TripAdvisor users rated this property 4 out of 5

Beautiful place to stay with family

mrch888 (Janesville, Wisconsin) on Oct 23, 2021

Our experience in the Paradisus was great it’s our second time this year we feel safe here. The food quality is excellent they have lot variety of food every day in the buffet plus the theme restaurants you can eat every night only need reservations but they are easy to make. Service is excellent specially shout out to waiter Ramiro at the buffet restaurant very nice guy. The coffee shop attendant Cynthia is very kind and friendly always very patient with us always smiling. They are cleaning all the time all areas we loved that make us feel more comfortable specially during this times. The pool area is nice and relaxing Beach is gorgeous we enjoy everything in this resort. Family oriented

TripAdvisor users rated this property 5 out of 5


954isaiahc on Oct 23, 2021

Best host 10/10 love him wonderful guy so funny and very family friendly if u see him around you will definitely have the time of your life the guy even know magic blew my mind I had four cards and somehow he made me have 3 without knowing

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