TripAdvisor Traveler Rating

Food was delicious and our waiter Melvin was amazing. Staff was very attentive and went out of their way to help celebrate our daughter’s birthday. Probably was the most high end place at the Paradisus by Melia.

Cielo, is a marvelous experiences of senses. The chef, caterer to my vegan lifestyle therefore not making me or the dishes a substitute but as if time stopped and I existed to live in a space where I had my own chef and waiter. I invite you to feel special at Cielo.

Authentic Mexican food made with care and pride. The chef accomadatiles us and even came out to meet us before he prepared our food. At the end I was left feeling like they shared some of the culture with me. Definitely an amazing experience.

We were looked after by a friendly, handsome, and caring manager in a suit. I can't remember his name, but he made sure we were well taken care of. His genuine interest in our well-being added an extra touch to our stay. The hospitality was top-notch, and the folks at the front desk were wonderful too, making our visit even more enjoyable. A big thanks to the entire team for making our stay so perfect!

Our stay at the hotel was amazing!! Good food, good drinks and amazing customer service. Beatriz that works at the Ginger Bar was very kind and loving, she provided us with an outstanding customer service. Thank you Beatriz from Alberto, Alejandro and Javiel, you’re amazing and you made us feel very special with your kindness and professionalism. Keep it up the good work! ????