Sandos Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

9279 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Good vacations

Catherine M (Saint Hyacinthe, Canada) on Feb 24, 2024

Pleasant experience at the hotel, the Santiago concierge with very good service and the attention he provides, great animation, very pleasant music from both the DJ and the live music at night, Francisco and Maria were very attentive during our dinners at the Italian restaurant.

TripAdvisor users rated this property 5 out of 5

Would recommend

braunwyn n on Feb 22, 2024

Beds are so comfy, service and food are great. Alex, danna, Charly, Daniel, AB, and anibal are wonderful! The entertainment staff is great! Night bands, pool parties, great drinks, who can complain!? Yoga on the beach, volleyball, the beach is beyond gorgeous

TripAdvisor users rated this property 4 out of 5

Entertainment Staff

Amber S on Feb 22, 2024

Entertainment crew is amazing! Alex, Danna, Charley, Daniel, AB, and Anibul - they are wonderful! An outgoing group who always encourages people to get involved!! Making pool days extra fun- always enjoying the games and conversations with these employees!

TripAdvisor users rated this property 5 out of 5

Wonderful everything

Israeline f on Feb 20, 2024

I changed resorts 3 times but sandos was my favorite people are very polite the food was amazing Fernando in the restaurant buffet inside the hotel was always smiling and great server , outside in the pool Eddie helped us everyday ask if we need anything, wonderful 5 start service. Food was amazing options for everyone and all taste , ladies on checking was very nice and patient I will definitely come back to Sandos activities all day long . Loved everything thank you.

TripAdvisor users rated this property 5 out of 5

Hibachi dinner with Esteban !

Raegan H on Feb 18, 2024

Esteban is awesome! He made everything very entertaining and interactive. Our group of 6 laughed the entire time and the food was absolutely amazing. You have to see Esteban at the hibachi dinner ! 10/10 food ! We will come back! Muchos gracias !

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