TripAdvisor Traveler Rating

My family and I had the pleasure of staying at the beautiful Outrigger Reef Waikiki Beach Resort for six days in July. From the moment we arrived the customer service was friendly and welcoming. The lobby area is open, bright and inviting. The check in process by the front desk staff was seamless and very informative. After the completion of the check in process we were escorted to the elevator by the front desk staff. This is one of the many exceptional customer service experiences we received during our stay. The oceanfront room was amazing, it was modern, spacious and immaculate. The views from the balcony were spectacular. Our room was serviced by Susana who provided exceptional service. She was professional and friendly. The food and service at the Monkeypod kitchen and Kani Ka Pila Grille were excellent. The ocean views while dining at Monkeypod kitchen were gorgeous. The entire staff we interacted with during our stay were always courteous and helpful. We received a call from the general service manager Stanley to inquire if we had any concerns or requests. He was also very helpful and kind during check out. Mahalo Outrigger Reef Resort for providing an amazing unforgettable experience . We are planning to return next year.

Rosalina was a pleasure to talk with and very helpful! Our room was awesome!!! All of the staff was terrific and the food was tasty! Loved the eggs benidict and the noodle bowl. Enjoyed the pool and Bernard was very attentive and friendly.

Great room, great staff! Everyone was super friendly! Rosalina always had great conversations with my son and me. The food at Monkey Pod was awesome and watching the ocean/seeing Diamond Head while eating was amazing!

As good as it gets! This is a beautiful Hotel, it has a impressive open air lobby/entertainment area, the staff are very friendly and Stanley was the best! At checkin he went above and beyond in selecting the most perfect room for us! Another big bonus was the Monkeypod restaurant on the oceanfront, what a treat for your tastebuds, everything we ordered there was outstanding! What’s really nice about this hotel is that it’s on the quiet side of Waikiki but still only a short walk away from all the action! If you’re coming to the beach just to swim, the beach is not quite as nice as it is in the center of Waikiki but for a comfortable quiet nights sleep this place is tops!

The resort was newly renovated and stunning! The pool view room was extremely spacious with a fresh updated decor with good closet space and well thought out sitting area with 3 seater couch and single arm chair, lots of space!!!! Coffee/tea pods with sugar and creamer were replaced daily along with the room service and the amenities with the “Hawaiian Tropic” hair condition were a beautiful touch. Huge flat screen TV across from the bed was a great place to unwind after a tour or a day at the beach after dinner. Daily breakfast at Monkey Pad was amazing with the water right there. The resort at the end of the lobby has about 5 steps to descend and then you are on the sand. Mary, our room attendant was so accommodating and her service was simply seamless, non intrusive but at the same time extremely attentive - a true art in itself