Barcelo Huatulco reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

9118 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great vacation location!

Coastal41814623792 (Dallas, Texas) on Oct 13, 2024

Staff are super friendly and responsive. Makes everyone feel like VIPs and well taken care of. My favorite staff members were: Tomas Garcia Fernando - pool side waiter Keydi Iniesta The location is outstanding and the facility and amenities are very clean and comfortable.

TripAdvisor users rated this property 5 out of 5

Great resort

daneD2710FE (San Francisco, California) on Oct 12, 2024

Great time with a group of friends. We combined the trip with renting a VRBO and sport fishing in Puerto Escondido. Rooms, pool and evening entertainment were all great. Beaches were amazing with no seaweed and calm water. Would recommend the extra distance if you want to explore more of Oaxaca region.

TripAdvisor users rated this property 4 out of 5

Do your homework

pjpaws13 on Oct 07, 2024

Food is always an issue at all inclusive resorts. This resort does not offer everyday dining at specialty restaurants. Eating buffet food every day for breakfast, lunch and dinner becomes tiring during a 7 day stay. Cleaning, waiters/waitresses and activities staff are wonderful!!! Weather made beach too rough to enjoy however had beautiful views. Both pools are large and spacious.

TripAdvisor users rated this property 1 out of 5

Not what they sell

Mar C on Sep 13, 2024

It baffles me how many 5/5 reviews there are for this hotel, and makes me wonder why that is. To begin with the hotel is overpriced for what it actually offers. I shared a bedroom with 2 friends on the 5th floor and the A/C would not go below 23C/75.2F (That is HOT), and that is how their thermostat is set no matter what. We complained multiple times about how hot it was and they told us we probably left the door to the terrace open (seriously?). Even though we never opened that door, our room had flies all the time! We upgraded to 'PREMIUM' service and it was not worth it at all. The mini bar in the bedroom literally had 1 bag of chips, 1 bag of peanuts, 2 cans of Corona, 1 box of mango juice, a couple of sodas, and definitely NO WATER. We had to continuously ask for them to bring us water. Room service took our towels and TP and didn't replace any! We had to call for them to bring us new towels and toilet paper...The 'Waterpark' consists of only two old slides, and they only have one 'adults only' pool (where kids were actually swimming, and people were doing laps as if it were an olympic competition, a lot were just rowdy and disrespectful towards other guests). The elevator has ZERO ventilation, and it is extremely stuffy in there. Food was okay. The only one that saves the day is breakfast, the rest is so repetitive and not that appetizing. Front desk people were dismissive at best and did not help us solve anything or provide us with a better bedroom, despite the multiple times we had to complain. The only thing worth about this stay was definitely the staff and by that I mean the servers, bar tenders and cleaning crew. They were always smiling and were very warm towards everyone. I would NOT stay here again, or I wouldn't stay here if I were you. I wanted to come to an all inclusive hotel and relax, not be stressed out about heat, food, etc...

TripAdvisor users rated this property 3 out of 5

Great location

321edgarq (London, United Kingdom) on Aug 18, 2024

We booked a suite and the view was exceptional. Food is average, and unless you pay for overpriced prices wine selection is mediocre. "Smart" TVs are outdated, and internet service is unstable and poor.. Sofa in living room was old and hard as a rock. Balcony has a superview, however, hotter sold and outdated.

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