Barcelo Huatulco reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.2
  • Service 4.3
  • Value 4.0

10212 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful stay at this beautiful resort!

TrailBlazer795299 on Jul 28, 2026

I have been staying at the Barcelo Huatulco for the past 6 years, once or twice a year. Either traveling with my husband or traveling with just my mom. We were very fortunate to make it twice this year (February and July 2026). Always comfortable, clean, nice, and quiet. I get a little chair for the shower for Mom to use. We had room 233 this time! Beautiful room, roomy for an extra small bed for Mom's helper! The front desk and the bell boys are wonderful! The help with the wheelchair is very much appreciated! The hotel lets me borrow the wheelchair, and I can take my mom to the beach area, to the room to refresh, to Doña Rosa or Tortuga Restaurants, La Fontana or Agave. Thanks a million!!!!! The food is wonderful! Shout out to the girls who make those delicious omelettes at Doña Rosa! Thank you so much Abi, Anastasio, Lucy, Octavio, Cirilo, Selso, Manuel, Manet, Jimena, José, Reyes, Lety, Adelina, Mane, Cruz, Samuel. Mr. Zapata, etc. (I apologize for not adding all the names) We were very lucky this time to be able to enjoy La Guelaguetza at the hotel! We enjoyed every minute of it! Thank you so much for helping me make my mom's stay so comfortable! Coming back soon!!!

TripAdvisor users rated this property 2 out of 5

Unsatisfied

gharo84 on Jul 19, 2026

Worst experience in 20 years of traveling and staying in all inclusive resorts. Food was cold several times.

TripAdvisor users rated this property 5 out of 5

Customer service

jasmine h on Jul 15, 2026

Yael is a very nice person,always makes sure everyone is included in the activities and explain all the rules . He is very friendly and funny !

TripAdvisor users rated this property 2 out of 5

Mediocre

mpaola1729 on Jul 15, 2026

Mediocre hotel. Pay a little more and have a better stay elsewhere. The food wasn’t great, the way they “resolve” issues, isn’t great. The only great thing about this place is the excellent job housekeeping does.

TripAdvisor users rated this property 4 out of 5

Birthday Celebration

Cmagna1476 (Wapato, Washington) on Jul 14, 2026

We had another wonderful stay at Barceló Huatulco. The hotel is beautiful, the grounds are well maintained, and the beach is absolutely stunning. The staff is always friendly, welcoming, and works hard to make every stay enjoyable. The food was one of the highlights of our trip. The buffet offered a great variety of fresh and delicious options every day, and the specialty restaurants provided excellent meals and service. Our room was clean, comfortable, and well cared for, making it a relaxing place to unwind after a day at the beach. The only disappointment is that we are loyal Barceló members and have stayed at several hotels in the Barceló chain, yet we have never been assigned an ocean-view room. We truly appreciate our membership and had hoped that our loyalty would be recognized with a room upgrade or an ocean-view room during one of our visits. We hope the hotel will consider rewarding returning members in the future. Overall, we had a great vacation and would gladly return. Thank you to the wonderful staff for making our stay memorable.

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