Barcelo Huatulco reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7480 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

great service, great food!

Z7744OQandrewj on Jun 29, 2022

very personable, attentive, as well as delicious food from the chef. he made special accommodations for us and made sure we were taken care of. had consistent filled drinks and every modification was spot on!

TripAdvisor users rated this property 5 out of 5

Bar Jorongo

Manuellaredo123 on Jun 23, 2022

Jesus Villegas Is an execelent atmosphere and very comitted to service and friendly. Always ask for Jesus Villa. Nice service on this Barcelo Huatulco is the best place to relax and decompress... recomended

TripAdvisor users rated this property 1 out of 5

Regret. Hopefully it gets better...

MajorCrafter on Jun 17, 2022

Look somewhere else. Currently staying here with a large family 25+ for 10 days and we're regretting it... Checking in was a hassle. I told them I wanted to pay in cash the balanced I owed. They inspected every single $100 bill and rejected 70% of them. The reason they gave was because it had an ink mark or very small tear. In other words they wanted me to pay with Credit Card so they can abuse paying a lower rate exchange. Lunch Buffet -- After we finally check-in we go to the lunch buffet...the food is dry and could tell its been sitting there for a while.... Pool -- We get a drink and take my speaker to play my music. Guess what music has to be really low to a point you can't hear it. The reason the gave is..."the buffet is next door and can't have loud music"...meanwhile the music they play is loud. Speciality restaurants -- We're staying here for 10 days and only allow to eat there 3 times?!?!?!? Meanwhile at other all-inclusive we can go whenever we want. Rooms -- 2 out of the 8 rooms we reserved are humid and wet. Floors are wet and the windows are wet. CHECK-IN PROCESS -- 2/10 ROOMS -- 6/10 BREAKFAST -- 6/10 LUNCH -- 4/10 DINNER -- 6/10 SERVICE -- 8/10 Don't come here unless you want to regret it.

TripAdvisor users rated this property 5 out of 5

Barcelo Huatulco

rodrigo j on Jun 16, 2022

Jonathan Morales and Carlos Ojeda were two of the waiters that serve us duting our stay at Barcelo Huatulco. The service was incredible. Very nice, helpful, and courteous people. They really made our stay pleasant. All other waithers, bartenders and staff in general were super kind.

TripAdvisor users rated this property 5 out of 5

Great trip!

Pris C on Jun 15, 2022

We had a great time at Barcelo Huatulco! We were a family of 6. Huatulco was beautiful. Hotel in its self if small but nice. Buffet was ok…but most buffets at all hotels are ok. But the service was great! Jonathan and Carlos were awesome at the Tortuga restaurant! They were so nice and attentive! Kept those mimosas coming! They were the best! The ala cart restaurants were very good! We went to the Italian and Mexican. Beach had an undertow and you had to walk a bit to find a more calm area but we still enjoyed it! The views were so beautiful!

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