TripAdvisor Traveler Rating

Cool waterpark and slide. Shout out to Caleb (one of the lifeguards) for being cool and engaging with the guests. I will be back

Absolutely AMAZING! After reading several great reviews of the property, I booked a premium resort view room- kukahi tower. Unfortunately upon checkin, my requested two queen bed accommodations were unable to be provided. At the recommendation of the front desk clerk Caroline and the MOD (Manager on Duty) Keith We decided to opt for the king bed and roll in "Heavenly" twin. Keith was very apologetic for the lack of requested accomodations but provided us with an upgraded ocean view room and The LANAI . This resort is 5 stars in all respects. The staff experience was exceptional. The food & beverage experience was outstanding. The resort is spotless clean and meticulously maintained. The pools and surrounding decks were large enough that we never felt crowded or had an issue finding chairs. The resort has a huge game area "Valley Alley" with a full bar and kitchen. Well appointed with the latest games including VR, air hickey and even bowling. The resort is conveniently located right next to Whalers Village. A short 3 minute walk. Our room was well appointed with all the ammenities that you would expect from the Westin brand. From thick bath towels and The Heavenly bedding to ice cold A/C. This resort has it all. Our experience was made even better by the exceptional and most sincere service provided by Miss. Giadee Kaiwi Hokupa'a Experience Coordinator. She made our visit that much better with her warm smile and pleasant attitude. A true ambassador to the Westin name.

My favorite resort in my 56 years of traveling. The hospitality is the best and the property exudes the Mariott brand which is something I have grown to love! The aesthetics of the front desk and main lobby area is unlike anything I have experienced yet. Flamingos, mini waterfall, koi, cockatoo, and more as well as a team of staff to help! As a Bonvoy member, make sure you stop at concierge for your free gift bag and discount card for on property and other stores/restaurants. The food is phenomenal on property especially the small market. They market havs Dole Whip, acai bowls, large GF blueberry muffins, hot breakfast and quick pizzas! So good!! Pools are excellent and towels are large and fluffy. Boutique shops are adorable and the daily activities are the icing on the cake. The area has a boardwalk with other resorts/condos, shopping mall, restaurants, and so many excursion companies to book whatever you need on site! 5+ stars for this property.

Very busy family style resort with a kids club and arcade, however, there is not one jacuzzi on site for anyone under 18 years old. Unfortunate. Plenty of amenities. Right next door to Whalers Village. Walk to Black Rock. All the restaurants in the area mimic menu items. All very good, but similar choices. Overall good stay. But service can be spot on and/or a huge miss. Depends who you catch and what day it is; I can only guess.

We spent two nights here in March 2025 with our daughter and had the best time. Even though I am writing this a bit after our trip, the resort made a huge impression on us so I wanted to share. Our room had a king bed and a balcony facing the West Maui Mountains and the golf course, which was beautiful to wake up to. That king bed was the most comfortable bed I have ever slept on in a hotel. The sofa bed right next to it worked out well for our daughter's setup, and we had plenty of space. If you have kids, this place is paradise. My daughter is still talking about the pool slide and seeing the flamingos hanging out in the garden area. It made the trip special for her. The location is fantastic. You can walk straight out onto Ka‘anapali Beach, which gives you front row seats to the Hawaiian sunsets. It is also right next door to Whalers Village. We walked over there every morning to grab coffee and those amazing acai bowls at Island Vintage Coffee, and it was super convenient for popping into the shops. The staff went out of their way to be friendly, and getting two complimentary welcome drinks at the bar when we arrived was a nice touch. The only downside we noticed was that the check-in line can get pretty backed up and slow when everyone arrives at peak times. Overall, between the pool setup for kids, the beach access, and being so close to Whalers Village, we had a memorable family getaway. We would definitely choose to stay here again!