TripAdvisor Traveler Rating

I checked into Caesars Palace at the 7 Star registration with Donato and had a great experience. He was incredibly helpful, professional, and made the whole check-in process smooth and easy. Really appreciated how welcoming and attentive he was. Great start to the stay!

We had a great experience checking in. Ryan made everything go smoothly and got us in our rooms very quickly.

Just arrived at Caesars Palace Las Vegas and had such a great check-in experience. April was incredibly helpful and made the whole process smooth and welcoming. After a long travel day, that kind of hospitality really makes a difference. Really appreciate her taking the time to make sure everything was set up for a great stay. Looking forward to the rest of the trip!

Lovely hotel but incompetent staff. Lied to you saying the payment wouldn’t be taken until checkout so you can swap cards then even though I asked more than once to swap at check in. Once we checked out payment had already been taken. So not worth the extra costs to stay here.

My wife and I stayed at Caesars Palace Feb 2026, Hotel is beautiful, Service was awful. We requested house keeping so garbage’s can be taken out and some new towels. They said they would be there and never showed up. We placed a couple bottles of water in the fridge in our room and put their bottles back into fridge when we left. We were charged $22 for a “restocking fee” even though we placed them back inside. Contacted their Customer service and was told they would not reimburse it as it’s a restocking fee not a using the product fee. No signs anywhere said do not open the fridge or you will be billed. I wont use any of their locations again. I will use the MGM / Luxor as we had a great experience with them.