TripAdvisor Traveler Rating

Tonia who checked us in went above and beyond to help us. She was very professional and friendly, giving us excellent advice and an exceptional room, which was really appreciated. If only all hotel check ins were this perfect. Thank you Tonia.

The reviews were mixed prior to us going. The hotel was clean and the staff was friendly. The only reason I didn’t give 5 stars is because of the staff “tricking” us into their speak easy for a “free” drink. We then get inside to find out that it’s a buy one get one. Then after buying our drink we are told that they had no seating and that we couldn’t stand near the bar because it blocked the exit. There was plenty of empty seats, but apparently none for us. 2 drinks and $22 wasted. With all that said, I would definitely stay there again. The food is outrageous in Vegas and we failed to find anything that was amazing to eat. We tried several restaurants on and off the property. Everything was good, but nothing amazing. Hard to justify $350 at Hell’s Kitchen for food that was “alright”. We were in the Augustus tower with a fountain view. LOVED IT!

Wow i am a veteran and was treated room upgrade and salute card to cover the valet parking. Had issues figuring it out and TONEY MILLNER walked me through got me hooked up!! Super passed my experience expectations. No question where I stay in Vegas now. Cheers Toney!!!

stayed 3 nights. last day they added valet charges $200. I did nat have a car and explained this to the front Desk. they removed the charges. Ab week later I get my credit card bill with$150 valet charge . Many phone calls . some guy left a message on my phone from the valet company and I cant understand his poor English. No credits on my card yet , What a scam !!! I asked them if they had pic of the car with a plate number and they said no . Did someone just tell the valet my room # . How was my room # attached to the valet company ? It was $100 charge per day and I was there 3 nights . Nothing makes any sense with this as I live in New york as well . Hotel says its an outside vender and the hotel had to give them my credit card # . All BS. I used the cab service and paid cash as they liked that . I cant be alone ?

First time stay at Caesars. Ryan at check in was great and I even got a totally unexpected upgrade to a suite. The room was clean and when I needed to swap out feather pillows at 11 pm, they were more than happy to accommodate. Ate at several of the restaurants in the hotel as well and the food was good.