Caesars Palace reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

28005 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

First day of first time at CP.

libraryangelTX (Prosper, Texas) on Jul 05, 2022

Here for a work conference. So excited to stay at Caesar’s palace. They are crazy busy. Surprised when I walked into my room and right on the white sink was grown man’s like huge eyebrow hair. Ew. Hair grosses me out. Hopefully the next clean is better. Also just surprised how best up the building is but , I didn’t realize how old it is. Just needs a coat of paint in some places. I’m looking forward to enjoying the pool and other activities when I can.

TripAdvisor users rated this property 2 out of 5

Expensive, snooty, smelly, below average.

BMMJmays (Portland, Oregon) on Jul 05, 2022

What a huge disappointment. I booked "the best" tower with a pool view. 8 days was over $4k. The entire 8 days there was a stench of sewage in the hall leading to my room and to the pool. I reported the issue to more than 10 hotel staff w/o resolution. Other bad stuff: There's a coffee maker in the room, but the coffee is in the "mini bar" so $5 for a cup of coffee in the room!!! Next, Parking is very expensive. Next: the pools (all of them) are freezing cold. Even Vegas heat couldn't make up water that cold. Next: Someone made a second reservation with my name - I luckily found the separate charge and had the hotel investigate and remove charges, BUT I had to cancel my credit card, etc. Ugh. Finally, staff. Pool staff was lovely. Everyone else in the building seemed to be annoyed by the people visiting. I'll never go to a Caesars property again.

TripAdvisor users rated this property 1 out of 5

Terrible experience

Relax591837 on Jul 03, 2022

Was the worst experience ever, we arrive and nobody was at the reception to open us the door, thanks god a family staying in the same hotel arrive at 9 pm (after couple of hours) and provide us the 2 codes to enter to the property. After reaching the reception, no body was there, so we have to try all the keys and finally choose ourselves the room that best fits our needs. We also have to bother the family to get access to the wifi………. Horrible experience!!!!

TripAdvisor users rated this property 1 out of 5

Stay away from the salon

CPMichigan9 (Lansing, Michigan) on Jul 02, 2022

Make your reservation here if you want them to RUIN your day. Our party had a confirmed reservation for 5 on the day of a wedding. We had guaranteed the reservation with a credit card and had a confirmation number. Showed up, and too bad, so sad. We have new owners and can’t honor your reservation. The salon is operating under the same name! So, only the bride got squeezed in, the rest of the party was out of luck. A pitiful sorry and a small discount was not enough. Poor customer service, and I wouldn’t recommend this place to anyone. Stay away!!

TripAdvisor users rated this property 4 out of 5

Living large at the Palace

PermVacationMan (San Jose, California) on Jul 02, 2022

First time staying here for 2 nights. I stay in Augustus Tower, in a king room. Big room, good bed, and nice marble title bathroom with jacuzzi tub. Went to the pool one day and it was very nice and fun! Good Service by the pool Staff. I would stay here again.

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