TripAdvisor Traveler Rating

Everything was exceptional. The room was fantastic. I was updated by Ryan on the front desk. Ryan was a great agent. Very friendly and took care of all us checking in at once.

Beautiful room. Great check in by Ryan. Wonderful property.

Its an iconic hotel and it's living purely on it's name. It's not even close to being called luxury or high end! Bellagio and the Wynn are a similar price and are much, much nicer. Good Points Its location is amazing. Central on the strip. Room was great. Octavius suite with fountain view. Nice big room, clean and great views. Lots to do. Casino, restaurants, shopping centre and shows. Busy atmosphere. The property 'looks' great and its Ceasars!!!! Bad points It's a very busy tourist attraction. It borders on chaotic, but that's most of the central strip. It's fairly expensive. With a tip a Starbucks coffee is close to $13! Security is non existent. No security on the lifts and you didn't need a room key to use the lifts. Similarly, the pool was open to everyone. No checks on anyone entering this area. I know for 100% that that you need to be a guest with a key to access the rooms at Bellagio and Wynn. Pool area looks stunning but most of it was closed. Its not easy to enjoy this area unless you buy a day bed. Even the tables and chairs at the pool bar had to be rented. The 'free' sunbeds were a bit old and all squashed together. Not really possible to eat at the pool bar unless you paid an extra $180 for use of tables and chairs. Resort fee - its a rip off but all hotels do it. Do Americans spend most of their vacation making long distance calls?? The wi-fi was bad. Only 2 devices and you can't switch them. There were 3 of us. Wife and daughter logged in on their phones first, so I had to pay and extra $15 a day for my third wi-fi access and then I needed my laptop to do some work stuff. Effectively, my 'resort fee' was $95 a day! Just not great for what I thought was a high end hotel. Room was $750 + resort fee per night, so wi-fi for 2 devices and poor pool experience was very disappointing. The staff are working a busy chaotic environment, but they just didn't seem that happy. Sorry to keep going on about the Wynn, but the staff there smiled and engaged with you. The Bellagio is much better especially security and pool experience. Wynn and Encore are brilliant and our stay was cheaper. We had a good time and we've 'done Ceasars'! Wouldn't go back, but I would 100% go back to the Wynn.

VIP Patti at the Diamond Registration was amazing! Top notch service and accommodation. I was there to celebrate my wife’s birthday and Patti made it happen with a little extra help!

Would give zero stars if possible. 2+hours to check in at 12am. No mobile check in available.