TripAdvisor Traveler Rating

We were very disappointed. Checkin was at 4pm and we arrived early. We paid an extra $25 to checkin early but at 4pm we had to go to the desk to ask about the room. They never texted us. Waisted $25 and no refund. Every night the shower and sink had very little hot water. Lukewarm to cold showers. Buffet price over $100 ea. and underwhelming. The staff did not feel welcoming and when trying to find the checkin desk upon arrival a staff member made us feel like we were bothering them when asking to point us in the right direction.

Kiana at the front desk was excellent. Very helpfull , very nice and great customer service. Cesar place hotel very clean, easy to get around and have great resturants and shops.i give this place 5 stares. I will come back here for new years for sure..

Feeling blessed to stay at this incredible hotel. Took my son for his 1st experience of Las Vegas. Had a room in the Augustus Tower, overlooking the fountains. Felt really looked after. The pool area is stunning. The Bacchanal Buffet just mind blowing. Loved the sports book area- was not expecting that. All the food outlets were incredible. They just know how to do it. I read a little about the hotel and apparently the original goal was to make everyone feel like they are Caesar- and they are living their best life of utter opulence. Bravo Caesars Palace- Bravo- you made us feel very special!

Overall experience was excellent the front desk staff Seifer McQueen was very helpful and knowledgeable.Caesars Palace hotel in Vegas is the BEST! Definitely would come back here.Everything is wonderful including the staff/facility

We checked into the hotel and had booked the Octavius room. We were put into the palace tower instead. We went back down to the desk and spoke with Seifer McQueen who was absolutely amazing. Nothing was too much trouble for him, he even upgraded our room and gave us a $50 food and drink voucher. He has made our stay extra special and we thank him!