Caesars Palace reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

29396 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Caesars Rip off Vegas

jennytQ1647LR (San Francisco, California) on Sep 16, 2023

Little room clean unless you hound front desk. No answer on phone calls. Double charge on all. Gin and tonic $20 US. No tea or coffee in room. Just a joke. Lifts not working. Enjoy downtown. Cheap and heaps of entertainment. G & T $7. Staff rude. Check in a joke and dont touch minibar as all sensored. Just touch and you will he charged to your credit charge. No advice on fridge just by your bedside ln a tiny card that you cant read. Shame on you Caesars Tent Hotel

TripAdvisor users rated this property 1 out of 5


chris h on Sep 16, 2023

Thought we had a great deal through little did we know! After finding out about the scam mini fridge (do NOT move ANYTHING in there!!) we were excited to find out that housekeeping have a devil may care about cleaning our room ?? No free tea coffee or water Word to the wise stay off the strip especially this rort of a place, downtown is much more fun

TripAdvisor users rated this property 1 out of 5

One of the worst hotels I've ever stayed at

Dave F on Sep 15, 2023

What stands out about Caesars Palace is the complete and utter disdain (housekeeping people excepted) that they seem to have for your experience. From it taking an hour to check in because they have 2 people working when 30 people are in line (and for no reason they explain, having closed the online check-in kiosks). From them kicking everyone out of the pool at 5 pm on a gorgeous sunny afternoon because...(no one could explain why they close at 5 pm). From charging $8 for a mediocre cup of coffee. From the general "customer is always wrong" vibe from staff. Everything about this hotel is a case study in how to charge a lot of money to make your guests feel like @#$%.

TripAdvisor users rated this property 5 out of 5

Prime time spot on Vegas Strip!

Michelle D on Sep 15, 2023

I had a wonderful experience at Caesars Palace. I stayed in Palace Towers for a business conference and loved the convenience of the direct elevator to the business center. I travel a great deal for work and found the room to be one of the most amble and well designed rooms I've stayed in. The resort staff were all so nice and accommodating. The location feels right in the center of everything on the strip and is just one block from the Bellagio Fountains. Endless dining options throught the casino and Forum Shops. I loved the food and experience at Nobu and Water Grill. Hell's Kitchen was just like the show and the beef wellington was worth the price ??! I highly recommend staying at Caesars! A few tips for travelers: Caesars charges $30 for early check in. Not a huge deal, but I was caught off guard. The wifi is also very spotty, but ultimately worked when I needed it.

TripAdvisor users rated this property 1 out of 5


annamE6739RZ on Sep 15, 2023

Be the judge of the photos. We did not travel all the way from Scotland and pay a lot of money to suffer negligence from un trained and rude hotel staff, unsanitary conditions, lack of health and safety protocols and of course, days later after checking out we were told the hotel had contaminated water. Our honeymoon was ruined. One in a lifetime event that we will never get back. I had to shower in flip flops due to the amount of green mould in the shower floor and walls.  It took several emails and jumping from manager to manager for us to get a full refund for our stay. However, they turned the blind eye when I request compensation from causing a disaster of stay and making me sick the whole trip. I never seen such an amount of dust like seen in an August Fountain View room. The pool is not great either we mould and lounge chairs right next to eachother. No lesson learned from Covid. There are fast in charging your credit card with no value offered in returned.  You have been reported to the health department of Nevada. Shame on you Caesar Palace! You are the modern scammers!  We will regret forever not staying at the Bellagio.  

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