TripAdvisor Traveler Rating

We had a fantastic stay. Front desk staff was helpful and the location can't be beat. The pool was lovely as was the beach. The location is very quiet which was perfect for us. I would go back here in a heartbeat! Only downside is the service at the restaurant is VERY slow so don't go there if you have plans that require you to be somewhere on time. Wait staff appear more interested in chatting with each other than serving guests.

It’s like everything went wrong once we got there. It was so windy that it was very uncomfortable to be at the pool or by the restaurant. México is know for the quality and warm of the service. But this place felt like we were in Siberia. People were so cold and inconsiderate. We got the worst waiter and forget about the quality of the food. We felt like they didn’t want us to be there. It got so bad that we left a day earlier, even if it meant paying one night stay penalty. One more thing they never answer their phone at the reception. Overall a pity since they can do so much more with the place.

Beautiful location with private beach. Nice golf course. However, rooms could have been cleaner and staff more organized and more customer service oriented. The parking is limited with an overflow lot that has one exit. When parking is tight that exit is blocked and the people in the overflow can't leave until someone in the main lot leaves.

My friend and I stayed him twice in a week with a break in between the two stays as we visited other parts of Mexico. Our first room was on the 3rd floor facing the bay. It was great to be able to leave the sliding balcony doors open at night to get a cool breeze and sit out on the tiny balcony the next morning for coffee. Our next stay was on the first floor which was the exact same setup as the upper floor rooms, but we didn't want to sleep with the sliding glass doors open for safety reasons. We had a double room which had a mini fridge and a small coffee pot. The bathroom is big with a walking shower. There is a restaurant on site that is open only for breakfast. The hotel is close enough to a couple of restaurants that are an easy walk.

It's a beautiful hotel with an amazing view to the ocean, the service is so nice and the staff is very friendly, there is a Spa at the end of the hotel and you can play golf also, you will love this place if your visiting Loreto, there is a season where you can see blue Whales, please do not forget to drink a Margarita