TripAdvisor Traveler Rating

Stayed here as a family for Disneyland. Great spot. Very short walk to the park entrance. Don’t even consider a shuttle, very easy walk. Check in was the best I’ve ever experienced. The gentleman was so welcoming, fast and thorough. Didn’t keep me at the desk for any longer than needed but I was told everything I needed to know. Rooms are very new and spacious. We had 4 of us in a twin room with a plethora of bags and we still managed. Bathrooms are modern and spacious. There is a Starbucks in the foyer too which was convenient. Also a Starbucks and a Huckleberry’s outside the hotel which we used every day on the walk to DL. The negatives for me, the lobby bar was consistently under-staffed and the chaos of trying to get a drink made it not worth it. Also for the 7 days I stayed there nobody answered a single phone call.. reception, room service, housekeeping.. weirdly not a single call was answered from our room. Overall an amazing hotel with a few flaws but would probably choose to stay there again, just won’t bother going to the lobby bar.

I took my two grand kids to Disneyland for two days and they asked for a staycation, so we chose the JW Marriott due to it's proximity to Disneyland. We absolutely loved the hotel, but GABBY at the lounge really made the difference. Gabby was very attentive and made us all feel at home. I went to make me a LOX sandwich and there was no more Salmon, so Gabby immediately went to the kitchen and brought us the Salmon for our LOX Sandwich. Our grandkids wanted Fruit Loops and there wasn't any in the in the cereal basket, so again, Gabby went and got our Grandkids each a box of it. We only saw her two days (Friday and Saturday mornings) but she made us feel like family. We will be back soon and hope to see Gabby at the lounge. The hotel did not have a Jacuzzi, which was somewhat of a disappointment, considering the class of the hotel. However, the pool is heated and we went swimming from 8:30 PM to 10 PM (which is when it closes). The room was very nice and clean and we had a view of the parks. There is an exit to the second level garden which takes you to all the restaurants that are at the Garden Walk. Also, if you are not going to be using your car, avoid the high cost of Valet parking at the hotel and park at the parking structure behind the Garden Walk (Park on the 4th Level towards the middle of the side facing the hotel and the walk is very short) and you can enter the hotel from the Garden Walk. We will be back soon!

Amazing hotel and service from their fantastic staff in particular Elizabeth, Sami and Alejandra who kept me fuelled for Disneyland up with amazing coffee and smiles:) If you’re from Aus/NZ their cortados are an equivalent to a nice strong flat white.

Nice hotel with lots of food options in the hotel and a rooftop bar. Staff was the highlight especially Scott who gave as an early check-in free of charge and explained everything so well to us. They also had a phone number we could text with any questions and they answered within minutes.

I recently stayed at the JW Marriott Anaheim Resort for a business trip and extended my stay for a couple of days of personal time. From start to finish, the experience was seamless. The entire front desk staff was incredibly helpful and easy to work with—especially Scott, who went above and beyond. He helped me split my payments and was so thorough and professional throughout the process. It made everything stress-free, which I really appreciated. The hotel itself is beautiful and well-located, and I’m already looking forward to coming back soon with the whole family!