TripAdvisor Traveler Rating

The location and facilities were outstanding. The staff were very friendly and professional. Aram, the concierge was extremely helpful and responsive to our needs. He made the experience wonderful.

Very clean areas, pools and dining areas. All staff at the resort greeted you with sincerity and kindness. Lack of air circulation throughout the resort which unfortunately made the stay uncomfortable.

Kids friendly, friendly staffs, great food and great amenities, love the fitness center for me. My kids would wanna go back. Coming in February for whale watching .

This place was amazing! Every single thing was a special detail, from the Check-in experience to the coffee shop early in the morning. Food was great, entertainment was superv but above all of these was the personal service from all the Staff. Every single person we met at the hotel gave you a smile before you even started a conversation. To do that every single day for everyone is amazing. I would definitely recommend this hotel to anyone! KEEP THE STAFF!!!

Due to a flight delay I missed my first day, and due to urgency I decided to directly extend my stay by a day at a higher rate than the day I missed I was not refunded a single penny even though my credit card company I booked through sent me an email they were willing to adjust my dates at the same price since it would be same number of nights. I was offered notging in terms of room upgrades or even a partial refund when I brought this up at checkin My wife had her birthday the day we arrived and we were told something nice would be left in our room that never happened. I would change this review to a 5 star easily if this would've been handled properly but due to them not willing to stand on their word I will not be back