TripAdvisor Traveler Rating

Service and food at dreams has gone down hill. Rooms were filthy. Furniture stains, bedding had stains as well.

Beautiful whale watching. Lovely resort. The Coco Cafe was marvelous. From the excellent coffee,sweets and snacks. The staff the gals working the Coco Cafe were fabulous. Great fun personality and worked well under pressure. In the preferred lounge Silvia is an absolute Doll. Kind fun loving and made excellent drinks. She has one of the most beautiful smiles. The entertainment was wonderful as well. The only reason I gave it a four is because the restaurants were hit and miss as far as whether they were open or not.

Beautiful location, wonderful weather. Attention was great. Special mention: Mercedes at the beach!

Spent a week at the resort and paid for the upgraded Preferred Club experience as we were adults only. Didn't get any additional value for the money as there were very limited use places for the preferred benefits and where available, long waits. The resort did not have adequate staff for restaurants and didn't take reservations so also long waits there. Just didn't feel like a premium experience despite premium price.

Dreams Los Cabos is a beautiful and well-maintained resort, and there were definitely parts of our stay that we enjoyed. The grounds are attractive, the live music was excellent, and the pool activities were fun and engaging. The staff throughout the resort were also consistently friendly and helpful, especially when it came to recommending better food options on the menus. We booked a suite with an ocean view, and while the room technically faced the ocean, the primary view ended up being the back of a restaurant, which was a bit disappointing given the upgrade. The food overall was good but somewhat inconsistent. There was definitely a bit of a learning curve to figuring out what dishes were best at each restaurant. We were also surprised by the limited presence of traditional Mexican cuisine and dairy offerings — considering we were in Mexico, we expected more authentic options beyond the Italian, American, and general seafood menus. That said, items like the fish tacos and chilaquiles were highlights when we found them. The biggest letdown was the drink quality. For a resort marketed as a five-star all-inclusive experience, the bar program felt more like a box being checked than a highlight. Drinks varied widely depending on the bartender, many cocktails missed the mark, and most frozen drinks were disappointing (with the piña colada being a notable exception). Margaritas — arguably Mexico’s signature drink — were only average. Additionally, higher-quality liquor was only used if specifically requested, which didn’t feel particularly customer-focused for a resort at this price point. Overall, while the staff and atmosphere were strong positives, the experience didn’t fully match the expectations set by a five-star resort. For the cost, we were hoping for a more consistent combination of great rooms, food, and drinks, and unfortunately we likely wouldn’t return. TL;DR: Beautiful resort with excellent staff and fun atmosphere, but inconsistent food, disappointing drinks, and an underwhelming “ocean view” made it fall short of five-star expectations for the price.