TripAdvisor Traveler Rating

If you love sitting in the pool, this place is great. Not too crowded and very clean. The cabanas are fun. Special shoutout to Alberto (Portofino), Nicko (Portofino), Biri, Hugo, Manny (cabanas) for making the trip special with their great customer service!

Five stars for kids club! Our three daughters loved going to kids club - Andy, Paola, Tomy and Sandy were wonderful and every day the kids asked to go back. A variety of fun activities including MasterChef junior challenge, Bungee, Face painting and arts & crafts. Big thanks to the kids club staff for all their kindness and hard work! Otherwise, the pool was great, gym was nice, beach beautiful. Dinner was a bit stressful with no buffet option and often long lines for restaurants with kids was a bit disappointing. Initial room was very close to nighttime music which was not ideal for kids who sleep early, however they kindly changed us to a room overlooking the adults pool for the remainder of our stay which was much better and quieter for bedtime. Overall a good family vacation.

Our second time at this resort. It was just what we were looking for. We will return again. The room upgrade was unexpected and greatly appreciated.

Visited Dreams to celebrate both my wedding anniversary and my birthday. Prior to arrival, a staff member reached out via email asking if I was celebrating a special occasion. I confirmed and provided the requested details, and was told that special accommodations would be prepared. However, nothing was acknowledged or provided during my stay. I even followed up via email, but never received a response. I understand that things can sometimes be missed, but this was disappointing given the expectation that was set in advance. Overall, the stay was fine, but this lack of follow-through left me less satisfied than expected.

We had a wonderful time at the dream resort. The view from our room was gorgeous. Food was good. I’d like to recognize Laura Gonzalez at the Seaside Grill. She was so nice to us on our last night eating at the Seaside Grill. She is a valued employee and makes her guests feel so welcome. You have a gem in her.