All inclusive

Krystal Grand Los Cabos

Los Cabos 4.0

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Overview

Located on a stunning beachfront on the majestic Sea of Cortez and a short five-minute drive from the Cultural & Arts District of San José del Cabo, Krystal Grand Los Cabos offers an escape where the desert meets the sea. Only 15 minutes from San José del Cabo International Airport, friends, families, and couples can escape the everyday in the luxurious destination of Los Cabos.

Other Fees: 1.7 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

429

Rooms

Deluxe Room
366 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Street view
  • No more than 4 guests in the room
Deluxe Room
366 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Deluxe Rooms are located in the Residence Tower, near the spa and restaurant area. It is a building separated by semi-private access on the same premises.

One Bedroom Suite
678 square feet
  • 1 king bed, and 1 sofa bed
  • Street view
  • No more than 4 guests in the room
One Bedroom Suite
678 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

One Bedroom Suites are located in the Residence Tower, near the spa and restaurant area.  It is a building separated by semi-private access on the same premises.

Junior Suite Ocean View
506 square feet
  • 1 king bed, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View
506 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Junior Suite Swim Out Garden View
570 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
Junior Suite Swim Out Garden View
570 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Altitude Junior Suite Ocean Front
484 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Altitude Junior Suite Ocean Front
484 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Altitude Club Amenities

  • Daily coffee and pastries
  • Gastronomic presentations
  • Upgraded amenities
  • Use of bathrobes and slippers
  • Beach towels in room
  • Private check-in and checkout
  • Access to Altitude Club
  • Exclusive access to the adults-only Sky Lounge
  • USB Connection

 

Altitude Junior Suite Swim Out Ocean Front
753 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Oceanfront
Altitude Junior Suite Swim Out Ocean Front
753 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Altitude Club Amenities

  • Daily coffee and pastries
  • Gastronomic presentations
  • Upgraded amenities
  • Use of bathrobes and slippers
  • Beach towels in room
  • Private check-in and checkout
  • Access to Altitude Club
  • Exclusive access to the adults-only Sky Lounge
  • USB Connection

 

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool

Kamp Krystal Kids Club

Age range: 3 to 12

Adventure Friends Teens Club

Age range: 13 to 17

The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 12

Type Amenities
Lobby Bar Bar, Lobby bar
Martini & Tapas Bar Bar, Wine/martini bar Food options available
Oasis Bar Bar, Pool bar, Swim-up bar Open air
Sky Lounge Bar, Lounge Open air
Time Out Bar Bar, Sports bar

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property

Type of restaurant Type of cuisine Open for Additional Information
O Restaurant Buffet International Breakfast, Dinner, Lunch
Ayami Restaurant À la carte Asian Dinner Dress code, Reservations required
Hacienda El Mortero À la carte Mexican Dinner Dress code, Reservations required
Risotto Restaurant À la carte Italian Dinner Dress code, Reservations required
The Grill À la carte International Dinner, Lunch Dress code, Reservations required
Take a Bite Café Deli and coffee shop
Surfos Snack Bar Snack bar International Snacks

  • Rooms: 429
  • Built in: 2011
  • Renovated in: 2017

  • Fitness centre: on site
  • Spa: on site ($)

Carretera Transpeninsular km 29
Col Centro, CP 23400
San Jose del Cabo, Baja California Sur, Mexico
52 (624) 163 4750
35 km from SJD
  • Beach front
  • Non-swimmable beach

  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 2
  • Adults only pools: 1
  • Kids pools: 1
  • Waterpark: Included

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site

  • 24 hour front desk
  • ATM available ($)
  • Concierge
  • Giftshop available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Carretera Transpeninsular km 29, Col Centro, CP 23400, San Jose del Cabo, Baja California Sur, Mexico
Carretera Transpeninsular km 29

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Worse than expected. We didn’t expect much.

K S (Calgary, Canada) on Aug 08, 2022

I’ll start out by saying that I have travelled to many different resorts 19 to be exact and all different resort chains. This was the the lowest rating I have experienced and the most expensive. My family of 4 stayed here July 31-Aug7. We knew We weren’t coming to a 5 star resort I thought maybe a 3 but in reality this is a 2 star resort and those 2 stars go toward food and some incredible staff. CHECK IN: Check in took us 45 min with no line up. A family that I spoke to said it took them 5 hours to get checked in! That’s insane! When we arrived we upgraded to an ocean view suite. originally we were booked in the 1 bedroom suite in the building across the street that is further away and boy did we regret that decision to upgrade. First of all what you need to know is that when this resort hits capacity the generator can’t handle it and you will lose A/C We had no air for almost 3 days it was 31 degrees in our room and when we did have AC our room was still at 26/27 degrees. They know this happens but yet they still book to capacity and they still took our money to upgrade to a room that would have no AC. If you’re booked in the 1 bedroom suites across the way - they run on a different system so the AC was fine over there ( we were kicking ourselves) we actually had to rent a air B&B just so we could escape then sweltering heat on our top floor room. We fought to get our upgrade money back but it was a fight and not ?? we will receive it. SECOND- our bathroom flooded every time we showered because there was no dip in the floor and the shower was clogged . I phoned the front desk regarding this every single day sometimes multiple times plus I went to the front desk and not once did anyone try to resolve the issue. My 5 year old slipped twice and all of our towels we had to use to soak up all the water. Cleaning staff: non existent. I can make my own bed. That’s all that was done. Ever. Garbage accumulated, bottles etc. I’ve never seen or experienced anything like this place in all of my visits to Mexico or any other resort in the world. FOOD: this is in my opinion one of the better things about this resort. However, it’s not always available and that was disappointing when You arrive after travelling and can’t get food.The Al la carte restaurants save this place but the wait times were sometimes an hour and a half! That’s not acceptable. the buffet is incredibly small with very minimal options. Breakfast is the best time to have the buffet with some of the best omelettes I’ve had at a resort! The cafe is lovely. Coffee every morning. BEACH: beautiful. Not swimmable but we knew that. POOL: lots of chipped tiles so be aware. My husband was up at 5am to get a chair with shade because they were all gone by 7. It’s a problem . They need more umbrellas. There is only music playing if there’s a volley ball game or activity on at the pool otherwise no music. It doesn’t have to be blaring music but put something fun and upbeat on. I heard many people complaining about that. Music creates a much happier vibe. POOL SERVICE: if you got the money you’ll get the service. It’s that simple. Tip well and that will ensure that you get good service. Shout out to Melanie and Luis ( I think it was Luis) they treated us so well. It is what made our trip enjoyable. It was all the pool Bar staff. Thank you. So although we had a great family vacation by choosing to not let things ruin our trip. I will NEVER stay here or would I ever stay at any Krystal chain anywhere. I have never been more disappointed in a resort . It was the lack of effort put into resolving any issues and lack of caring about their guests.

TripAdvisor users rated this property 4 out of 5

Good value

onehoyos (Pantai Kok, Malaysia) on Aug 08, 2022

Great family hotel in the more mellow San jose del cabo area. kids loved surfing on Costa Azul.The room were nice and big, the family had a great time. Loved the hotel but they could make the front of the hotel look better, it looks dirty from the street, the view from Highway 1 of the hotel is pretty sad, dirty walls etc.

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