Overview
Between Ocho Rios and Montego Bay, you'll find Iberostar Selection Rose Hall Suites in Rose Hall, Jamaica; an old sugar plantation turned perfect vacation spot. Once you enter this incredible resort, you'll be catapulted to a different state of mind. One that feels more relaxed with the mesmerizing beach views all around.
Check in
3 p.m.
Check out
12 p.m.
Rooms
315
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view or Garden View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view or Garden View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Seating area
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Room Service available 11 am - 11 pm
- 2 double beds, or 1 king bed
- Garden view
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Room Service available 11 am - 11 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Seating area
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Room Service available 11 am - 11 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Seating area
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Room Service available 11 am - 11 pm
Amenities
Front Desk
Lobby
Mandeville Bar
Pool
Kids Pool
Fitness Centre
Tennis Courts
Spa Pool
Blue Moon Bar
Aunt Ruby Buffet
Mare Nostrum
Calabash
Sole Mio Italian Restaurant
Tsuki Asian Restaurant
Star Camp
Star Camp
Star Cafe
Location
Reviews
TripAdvisor Traveler Rating
Second Time
Matthew C (Basingstoke, United Kingdom) on Jul 12, 2025
Back again for a second visit to this Hotel, having stayed 10 years ago. Not a lot has changed in 10 years. I mean this in a good way and also a bad way. Room 3453 - felt a bit dated, bathroom could do with updating. My wife’s hairdryer tripped the switches to the TV and or the entire room on a few occasions. But overall a very spacious, clean, well equipped space. One major new change was the 24 hour coffee shop. A quality addition, used it multiple times a day, offers light snacks and pastries too. Another good addition is the Street Food Van on the beach. Tasty snacks. But we missed lunches in the old Snack Shack on the beach front. The food was excellent 10 out of 10. We planned the holiday with family from Canada, who stayed at Waves (the hotel next door) if you stay at Suites you can use all of the facilities at Waves. We felt the main food hall at Waves offered a larger selection at all mealtimes. We tried most of the Restaurants across both hotels. Our favourites were The Greek Restaurant (Suites) and The Japanese Restaurant (Waves) we were lucky to do the later twice. Book early as it gets busy. The newly renovated food hall is impressive. But we felt it was very brightly lit, and most of the evenings that we used it the music too loud. We actually preferred the pre renovation layout and feel. Beautiful beach, lots of beds and shade available in March. A fair bit of Sea Grass here, some channels have been cut, but there is a lot of it. When we visited in 2015, access to the spa was free. No charge if you were using the Sauna, Steam Room or Tubs. It was a nice touch and I used the spa almost every day. 10 years on and it’s a $25 charge. Basic Spa facilities should be included in a Hotel of this price range.
This Resort Needs Better Staff Training in Hospitality!!!
Lily Y on Jul 06, 2025
Our check out experience with Alwayne at the front desk yesterday morning was absolutely atrocious!!! I am not one to write public reviews, but this has past my limit! This employee has zero manners or any hospitality experience, he should NOT be working at the front reception or in ANY customer-facing capacity!! He argued loudly with us in front of another guest, refused to help us confirm our airport transfer, literally said there is nothing he can do other than to order a taxi for us - mind you, the airport transfer was arranged with a local tour operator that has an onsite desk in the hotel lobby!! We were told the night before our departure by the hotel's own concierge staff that because we were leaving early in the morning (transfer pickup at 6am), we can ask the front desk receptionist in the morning, during our checkout, to call the tour company and just confirm our pickup time. Sounds pretty simple and reasonable right? Much to our surprise, we get to the front desk at 5:30am to check out, there's no one attending. We waited and then asked another employee working at the coffeeshop to help us fetch someone. He came over and banged loudly on the front desk counter and yelled at the back office. Then we hear some shuffling noise between a desk and a chair, a few minutes later, Alwayne appeared, looks like we had interrupted his nap. We asked to check out and brought out our transfer slip for him to help us verify the ride at 6am - that's when he looked up and said he's not with the tour company, he can't help us. Period. The transfer was our problem. I was floored by his comment! I asked for his name and he wrote it down on a piece of paper - he didn't bother wearing his professional name tag. He did not want to make a single phone call to the hotel's own local partner to help us make our international flight. As the arguments unfolded, even the other hotel guest watching in horror said to him, man just make the call for her please. I asked to speak to his manager, and of course he said no one was there, he's the only employee available. One employee could single-handedly destroy the resort's brand, and left us with such a disgusting taste in our mouth - on the morning of our departure!! What a shame! We will not return nor will we recommend Iberostar Rose Hall Suites to anyone we know. How can you staff your hotel reception with employees of this caliber, as a five star resort??!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
