(Cranford, New Jersey)
Feb 17, 2024
Great time. Water park had no lines, and was clean, safe and enjoyable.
Food was excellent- recommend FISH as a must have.
Bahamas is always expensive. Recommend you get some supplies from the convenient store outside the resort.
Feb 17, 2024
We had a great time as a family. We enjoyed the water park and beach access. My kids also liked the gym and basketball courts. The weather was perfect while we were there 80s daily. The only downside is all the fees paid and the rude workers. They should be much nicer for the amount of money that people pay on the daily for gratuities.
Feb 17, 2024
I am currently staying at the Coral at Atlantis, and I regret to inform you that my experience has been highly disappointing, contrary to the high standards expected from a hotel of this caliber. I am writing to outline the issues encountered, which have significantly impacted my stay:
1. Shower Pressure: The water pressure in the shower is extremely low, rendering it nearly unusable. I’ve resorted to using a cup to bathe, which is unacceptable in a hotel that charges premium rates.
2. Bathtub Drainage: The bathtub drain is clogged, causing water to accumulate and not drain properly.
3. Bathtub Malfunction: Additionally, the bathtub’s stopper does not work, making it impossible to use the bathtub as intended.
4. Staff Attitude: The hotel staff across all departments have been consistently unfriendly and seem uninterested in assisting guests. It feels as though we are being treated as an inconvenience rather than valued guests.
5. Beach Chairs: Securing beach chairs has been a struggle, and the few times we managed to find some, they were broken.
6. Lack of Intervention by Staff: On one occasion, a chair we were using at the beach was taken by another guest, and despite requesting assistance from a staff member, especially given I was with a child, a baby, and a pregnant woman, our pleas were ignored.
7. Payment Issues: Despite having a hold on my credit card, my account is frequently blocked, restricting my ability to charge services to my room.
8. Dining with Children: When dining with my children, appropriate seating for them is not provided, despite paying for an extra guest. This oversight requires me to manage without adequate seating for my baby and child, which is highly inconvenient.
These issues are not only distressing but also fall far below the expected standards for a five-star establishment like the Coral at Atlantis. I had hoped for a pleasant and relaxing stay; instead, it has been fraught with difficulties and discomfort.
I trust that you will take immediate action to address these concerns and ensure that the remainder of my stay is improved. I also expect that appropriate measures will be taken to rectify these issues to prevent future guests from experiencing similar disappointments.
Feb 16, 2024
Close to good restaurants. Beautiful view of amazing yachts docked at the marina. Close to the beaches. Steps away from charming street of shops and places to eat with plenty of outdoor seating great family hotel
Business/Pleasure Travel Trip
Feb 15, 2024
We had a great time at this beautiful resort. Beware of all the extra costs. You may want to consider an all inclusive resort. There is plenty to do here and everything is fun and enjoyable until you get the check out bill since nothing is cash pay