New York Marriott Marquis reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

13684 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Recommend

Michelle H (Denver, Colorado) on Sep 03, 2024

Visited New York for the theater and US Open. Our stay at the Marriott this trip was outstanding (I can't say that often). We weren't aware but this is a vacation club property. We have status with Marriott, but don't always get this treatment. We were upgraded to a 1 room suite on the 24th floor. The suite only had 1 bathroom with 1 sink, the only disappointment. The M club (which they renovated since our last stay was very nice) breakfast is a full course meal, we weren't around for lunch and only around 1 night for apps (which weren't great) but enjoyed all the snacks, drinks and coffee station. The gym was 24 hours and clean. It's located well with a lot of activity and near train stations, always a cab and access to Uber or a driver. We loved the staff from the front desk to the M club. Service is hard but all made us welcome and they were helpful. We will definitely be back.

TripAdvisor users rated this property 5 out of 5

Great Location and Service

Occasional_Explorer (Tampa, Florida) on Sep 02, 2024

Traveled with another couple to celebrate a 50th birthday. We both had rooms on the 32nd floor with floor to ceiling views of Times Square. From one of the rooms, we could even see the Statue of Liberty in the distance. Despite being directly over Times Square, noise was minimal. Front desk staff was extremely helpful and friendly on check-in and every other time we stopped by with a question. Location was perfect for our long weekend where we squeezed in 4 Broadway shows! We had drinks one night at The Perch - how fun to enjoy drinks with friends outdoors 8 floors above Broadway with bubbles floating around and overhead! We also had dinner at the Broadway Lounge one night between shows and service was fast and friendly. Housekeeping was also top notch and very accommodating to our comings and goings and when we would prefer service. The New York Marriott Marquis made this a very memorable 50th birthday celebration! Would definitely recommend for anyone looking to stay in the theater district or near attractions around Times Square.

TripAdvisor users rated this property 5 out of 5

Girlfriends 3 night trip to the City That Never Sleeps

Mimiinthecity0407 (Richfield, Minnesota) on Aug 31, 2024

This is my very first trip to NYC! So happy we chose this hotel based on its location. Could not be happier with the accessibility to so many sites: Central Park, Rockefeller Plaza, St Patrick’s Cathedral, Macy’s, Bryant Park and Times Square! We had a lovely floor to ceiling view and were so surprised at how quiet the room was (29th floor). Staff was amazing, as well. The M Club was very busy but seemed to handle the crowd just fine. Thank you, Marriott, for such a memorable trip!

TripAdvisor users rated this property 4 out of 5

Quality hotel right in the centre of Times Square

stuw1971 (Leigh, United Kingdom) on Aug 30, 2024

Just returned from a weeks break in the Marriott on Times Square.if you want to be right in the centre,you can’t beat this hotel,we were on the 29th floor,so didn’t really hear much noise,could see the lights on times square,but it didn’t really impact on our stay.the room was spacious enough for 4 of us,decent bathroom,toiletries were provided as was a hairdryer,iron,safe and a small fridge,so all was good. We only had the breakfast buffet once,which for four of us cost $208,and we found out coffees,latte,americano,espresso etc etc,were charged separately. We had a few drinks at the bar only to use up the $40 destination fee,and to be honest the bar was quite pricey. One thing that happened on the morning we were checking out,was a gentleman in a security uniform knocked on our door and asked if he could come in and take pictures of the room,we declined and he said he would come back when we have checked out,on mentioning this to the lady on the checkout desk,she didn’t have a clue who the security guy was. On checking my room bill,I was on the understanding that the $40 destination fee could be used on breakfast,but it seems not,as I have been charged the full amount for breakfast buffet,so I would check your bill before leaving. I would stay at the Marriott again,as the location and size of room was perfect for our trip.

TripAdvisor users rated this property 4 out of 5

Times Square is Not Famous for Being Quiet

ashely_fang (New York City, New York) on Aug 29, 2024

Despite an initially befuddling elevator system, the New York Marriott Marquis is a very nice hotel, located in the heart of Times Square and putting you in possibly the busiest part of Manhattan. Not only are all Broadway shows only a simple walk away, access to the subway and buses for transit to other boroughs is also simple and straightforward. Our room was clean and organized, but I was a bit peeved that for the price, breakfast was not included - in fact a buffet breakfast was another whopping $40+ per person per day. Thankfully, the in-hotel restaurants serve all 3 meals a la carte, at more reasonable (but still a bit pricey, after all, it is Times Square) prices. The curtains in the rooms are good at blocking out all the light from Times Square at night, but bring earplugs. Times Square gets louder at night and many people will play loud bass music. If you sleep poorly with loud noises, this is not the hotel for you.

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