New York Marriott Marquis reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

13499 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful Experience!

missxvann (Houston, Texas) on Sep 14, 2023

My experience here was wonderful and amazing all because of Miss Michele at the front Desk. This Marriott Marquis resembles a true Marriott experience. The best club lounge I’ve been in so far. The breakfast buffet is delicious - scrambled eggs were cooked to perfection. the club lounge was spacious and fully stocked my entire stay. Simply one of my favorite Marriott Marquis. Perfect location. You are right in the smack of Times Square. I had an excellent corner king room assigned by miss Michele. She is a wonderful person and employee. She made this trip memorable and so blessed that I came cross such a beautiful person. ?? I love NYC MARRIOTT MARQUIS.

TripAdvisor users rated this property 4 out of 5

Spacious Room with a view!

PicklesA (Manila, Philippines) on Sep 08, 2023

The room we had was spacious and that’s a plus. I liked that we had a view of Times Square from our room. Unfortunately, to me the hotel inside looks a little dated. Also for someone with fear of heights, I can never look down while riding the elevator, but that’s just me. Others might find the ride entertaining. Food in the restaurant was very good too. Loved the pizza!

TripAdvisor users rated this property 5 out of 5

Stay here for Broadway weekends!

MillsMama (Mount Airy, North Carolina) on Sep 05, 2023

The front desk attendant, Steve was so friendly and helpful! This hotel is very clean and safe. The room was clean and comfortable. The location cannot be matched for our Broadway-focused weekend. Breakfast buffet was very good and the seating is so pretty.

TripAdvisor users rated this property 5 out of 5

Great hotel, would love to come back!

MelMelenia (Heraklion Prefecture, Greece) on Sep 03, 2023

Great view of Times Square! We were on the 37th floor and it was amazing! Spacious rooms, clean with great amenities! The elevators were fast and half of them are made of glass, so the view of the hotel going up was breathtaking.

TripAdvisor users rated this property 2 out of 5

Ideal location. Creepy vibe!

H8892VChie (Dallas, Texas) on Aug 28, 2023

After visiting London, we thought to spend one night in New York and see the city. I selected this hotel thinking it’s a nice hotel situated in Times Square. They upgraded our hotel room since we are vacation club owners. It’s nice because we’re tired from our travel. However, once we arrived in our room, there’s a man who tried to open our hotel room. Our room was situated in the corner close to an exit door. It is also part of an adjoining room. We immediately requested to be moved to another room. Too many people coming in from the outside that you don’t know who’s actually a hotel guest or by standers from the street. Although the front desk personnel are professional and are quick to help us out, it would have been nice to be asked if we like a connecting room. The hotel has a maze like structure. Just to select a floor to the elevator is also frustrating especially when you’re tired from traveling. You have to circle around to get to the main elevator button on the ground floor. Then after selecting your floor, it would say which door in alphabetical order to enter. On the ground floor, there were guards that are watching the people going to the hotel. They look like they are guarding a prison and not a hotel. The room is okay and the decor is okay as well. The only thing nice about our stay is they gave us a little welcome gift with two bottles of water, sparkling water, and some snacks. We thought since we are vacation club owner they would give us free breakfast. The vacation club assistant didn’t communicate with us what we should expect during our stay. The price is not cheap either. We used our vacation club points and thought what a waste of points. Overall this hotel was not worth it and it was a disappointing experience.

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