TripAdvisor Traveler Rating

Positives: location is great. Staff very professional. Rooms spacious Con: Revel restaurant quality is not good. It’s set up for quick tourists turnover. My wife ordered a salad and the cherry tomatoes were old and rotten. We brought it to the waiter’s attention. Nothing happened. Breakfast was overpriced but we were really shocked at the $47 charge for just an average buffet. Ordered avocado toast and the bread was hard as a rock. Poor quality. Had dinner at the View, the restaurant on top that revolves. Good to do once. Food was fine but did not match the high tourist prices. I’ll go somewhere else next time if I plan on spending top dollar. Bottom Line: great place to stay but eat somewhere else.

My grandson was really looking forward for his first trip to visit the United States. He had sent me a list of things to see and do in all the Eastern United Staes 16 +plus states. I made a copy of his requests… For example, in New York City it was definitely to say at a hotel in Times Square, NYC. Well, I researched that concept and found the only hotel to be set IN TIMES SQUARE was the New York Marriott Marquis. It’s address is actually 1535 Broadway, NY, NY. So, I quickly went to the Marriott Bonvoy web site and booked a room at this New York Marriott Marquis. I stayed there many years ago and it was a most enjoyable stay. The Lobby Level at the New York Marriott Marquis is on the 8th floor and our special Marriott Elite check-in process was fast and professional. Being that I am a current Titanium level member we were up graded into a lovely room with New York Marriott Marquis a direct view of Times Square below. After our expeditious check in we went up to the forty-first floor and immediately my grandson went to the window and looked down at Times Square. He was extremely excited and happy and as a matter of fact he started taking time-lapse videos of the many vast and huge live-action big screens within Times Square! Our special room was a real treat for both of us, as in the evening we didn’t close the drapes so all night long we had different colors displayed along our hotel rooms walls! Kind of looking at psychedelic image’s without the use of drugs! The New York Marriott Marquis has no less than five on site restaurants, bars, lounges and outdoor terraces. We dined in many of them during our stay! The hotel has a special Tour Office located on the main lobby floor. The manager of this office was extremely helpful and caring. She asked me when I first met her if I was a Marriott Bonvoy Member and said yes I was a Titanium Level member. Then then showed me a list of many New York City tours which were complementary for the higher ranking Marriott Bonvoy members. I booked our first two New York City Tours from her office. She was most helpful through our short four day stay. All in all, the New York Marriott Marquis was a unique stay as we both enjoyed our upgraded room as well as the hotels many restaurants located in the “Hot Spot of New York City “ Times Square!! If you really want to enjoy New York City, you must stay at the one hotel that will enhance your visit by 1,000. % the New York Marriott Marquis Hotel on Times Square! Trust me you will not regret this choice…

Nice hotel with spacious rooms and in a great location. Rooms were quiet and I didn't hear much outside noise. But my bathroom was not cleaned thoroughly. There were dirty wet washclothes in the shower, pee on the toilet seat, and hair on the counter. There were also crumbs on the desk chair. When I called the front desk they said they would send somebody to clean it immediately but nobody ever came.

Location is good for broadway or times square, but the hotel itself is run by people who are not interested in "hospitality". Lost power, lost water, no elevators. Water comes back on and it's brown. No internet for maybe 24 hours? Restaurants are undersized for the number of guests they handle. Stay here if you must or it's much cheaper than any other alternative. It is definitely not a luxury property so do not be fooled into thinking that.

Quick weekend getaway to experience NYC during the holiday season. The hotel was busy, so check-in took longer than expected, but we decided to tour the city instead of waiting. The rooms were clean, and we had a beautiful view of Times Square. Everyone should experience the holiday season in NYC, and the Marquis is the perfect place to do so.