Jewel Paradise Cove Beach Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

5163 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Just what I needed

shanalese on Jul 03, 2022

My stay at Jewel Paradise Cove surpassed my expectations! The staff was friendly and helpful, they made accommodations for gluten and dairy intolerance, returned calls when they said they would, and overall, went above and beyond! I love that they had room service, a stocked fridge, your own balcony, and housecleaning. The food was really good!! A huge shoutout to Kevin who was at the Sunset Bar. He was so personable and honestly, his drinks were the best I've had!!! I watched him make the drinks without test tasting them and they tasted great! He is an irreplaceable gift to Jewel Paradise Cove! The hotel is very fortunate to have him!

TripAdvisor users rated this property 5 out of 5

Great views

439jamea on Jun 30, 2022

Pros: The staff were great. The food was good, I stayed full and tipsy. The drinks weren’t watered down. The rooms are a decent size, but there’s no microwave. The housekeeper kept the fridge full and the room cleaned daily. It was always something to do which was included. I didn’t have to spend money on anything except excursions, souvenirs, etc so no need to bring a lot of money. The place wasn’t packed with people so you can get a lot of alone time. They had a lot of different food options and restaurants for your liking. Room service was fast. Oh did I mention the staff were absolutely above nice!! Security patrols throughout the day and night so I felt super safe the entire time. The weather was perfect, no rain at all my entire trip. Cons: There’s no elevator and I was on the third floor even though I requested a lower level room. The desserts weren’t always that good. Tips: Bring lots of singles for tips. Go on the glass bottom boat. It was very fun and informative. Book your excursions early and try to get the best deals possible. I saw different prices for the same excursions but with different tour guides. No need to bring an umbrella because one is supplied in the room. Bring beach towels because they run out fast. Try to only use a carryon bag because my flight was canceled going home and it would’ve saved me time and money had I opted out of checking my bag in. Overall I rate my trip a 9/10 because of the location of my room. My first time there but definitely not my last!

TripAdvisor users rated this property 5 out of 5

Best Vacation EVER!!!

Lee-Ann H (Whitby, Canada) on Jun 30, 2022

If you want a resort that feels like home, with staff that treats you like family, this is the place. We went June 19-26 and were there for our 10-year anniversary. This was our 6 visit to Jamaica and our former home away from home was Jewel Runaway Bay, before Beaches bought it. Let's start with our private airport transfer. We used Reggae Island Tours, a new company and the service provided by Tomeik was second to none. Prompt, friendly, and professional....we HIGHLY recommend him and help his business grow. Upon arrival at the resort, we knew we found our new home. We had an ocean view room and the room was always clean, the a/c worked great and the bed was comfortable. During the day, we got involved in all the resort has to offer....pool trivia, aqua aerobics, booze cruise, snorkeling, Hobie Cat boat ride, paddle boarding, kayaking, tie-dyeing t-shirts, or just hanging out in the pool, enjoying drinks with new friends. We enjoyed all the evening entertainment as well, esp. seeing The Silver Birds Steel Drum Band and the Friday night beach party. The Food....Hubby ate at the jerk stand every day for lunch....best he ever had, he said! While the buffet is a bit limited, I understand why ( pandemic ) and I always found something to enjoy. We ate at Platnum and Moonstone each once and the service and food were absolutely spot on!! We are drinkers and I got to say, the drinks here are NOT watered down and all were great. While hubby usually sticks to Emerald Greens and I...mimosas, I did try other cocktails and all were yummy!! The pools were great, we mostly hung out in the main pool but the others were just as good. While the beaches ( the main beach and the small snorkeling beach ) were man-made and just o.k., we enjoyed them and never had any problems finding loungers. I really loved the grounds at this resort. So green and lush and well cared for. We did a nature walk one morning and our guide Donavan was very informative and you could really feel he cares about what he does. We did try the piano bar but found it a little too mellow for us but from what we saw, it was great and I did manage to drag hubby to Bling where I could dance and let loose. Now for the best part......THE STAFF!!! When I say you are treated like family, I mean it. First of all, several staff members remembered us from JRB, from 3 years ago. Every single staff member was friendly, welcoming, polite, and engaging.....I wish I had better words to convey how wonderful they were. As I usually do on vacation, I lost my voice and was made a special concoction that restored my voice the next day. We had a few guys who, knowing how special JRB is to our family ( our little boy passed away and some of his ashes are there ), they brought us as close as we could to that resort.......it meant the world to us to "visit" him and the resort that we loved so much!! If you want a fancy, bougie, big resort, look elsewhere. But if you want a homey, friendly, laidback resort with wonderful people, this is it!! We loved it so much, we are going back in December and can not wait!!

TripAdvisor users rated this property 5 out of 5

Excellent Resort

courtneyadair (Columbia, South Carolina) on Jun 29, 2022

We loved this resort! We are usually Sandals people but looking to save money. This was perfect! It was a smaller resort, but we liked that. The rooms were nice. We opted for the suite and butler service but realized we actually didn't need it. The butlers could not have been nicer though! We really only had them save us chairs/umbrella at the beach, which was helpful. The drinks were great (gotta love that rum punch) and the food was good too (highly recommend the Japanese restaurant). They had a piano bar and club. We LOVED the piano bar and went every night! We made friends with some couples and we all sang songs each night and had a blast. The water by the beach was crystal clear and had some pretty angel fish and a ton of tiny baby fish! On our last day, we spent time at the quiet beach, which was really nice. My only complaint it that the platinum restaurant/lunch place by the beach that served sandwiches and pizza was VERY slow. We waited over an hour each time for lunch. Also, it was easy to book excursions once you got there! We played games, made friends, had some drinks and overall would stay at any Jewel resort in the future! All inclusive resort tip: bring your on cup!

TripAdvisor users rated this property 5 out of 5

Vacation to remember

jonglenn007 on Jun 27, 2022

This was my first vacation in a decade. Everything about jewel jade paradise was awesome from the staff, to the food, the cleanliness of the room, including the band, who was jamming. You have to try the jerk hut, the food was slamming.

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