Moon Palace Jamaica reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.4
  • Rooms 4.2
  • Service 4.4
  • Value 4.1

7563 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great experience

AgoLondon (London, United Kingdom) on Apr 18, 2026

Great experience, excellent chef, amazing entertainer

TripAdvisor users rated this property 5 out of 5

Best chef in town

natalielouise2018 (Bristol, United Kingdom) on Apr 18, 2026

Our chef Eli at Momo was very entertaining welcoming and served delicious food

TripAdvisor users rated this property 5 out of 5

Pool Staff are second to none

Phil M on Apr 17, 2026

This is our second time at the Moon. Palace and the restaurants and service is friendly, professional and impeccable. Omar, Glendon and Jaden and the rest of the wait staff work very hard at the various bars to keep everyone happy and safe. We considered going somewhere else for this trip. but, couldn't pass up all the fun we have with these wonderful people.

TripAdvisor users rated this property 4 out of 5

Hospitality & Public Relations Amazing!

tmonroe2026 (Windsor, Connecticut) on Apr 16, 2026

The staff are hardworking and welcoming people! Stacey in Public Relations along with Gabrielle along with Shauna Kay, Samoya, and Chef Cleon personalized our experience and made everything special!

TripAdvisor users rated this property 5 out of 5

Amazing resort!

Melany H on Apr 15, 2026

Mellisa and Sash on the beach were amazing servers who were so sweet and always asking us if we were ok throughout the day! They were quick and efficient, always had a smile on their faces!

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