Moon Palace Jamaica reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

6177 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great hotel would recommend

Okeilah S on Feb 16, 2024

Very fun. It is extremely family friendly and is all round a great experience. The wired lounge was my favorite part, especially with the attendances Sashagay and Sahir. They were extremely friendly and kind, the kitchen staff was really nice and the chef junior did a great job.

TripAdvisor users rated this property 5 out of 5

February getaway

Brian C on Feb 16, 2024

The family had a great time! Setirah and the playroom staff were great! Dwain in Palace Elite provided us with excellent services! Highly recommended!! We did everything from dolphins to snorkeling near the coral reef! Travel to and from airport was peaceful!

TripAdvisor users rated this property 5 out of 5

Amazing experience at the Moon Palace!

jennyc00k on Feb 16, 2024

Myself and family had the most wonderful experience at the Moon Palace. Melicia, Diana, Setirah, Donna and Deidre at the kids club were so warm and welcoming with my 9 & 11 year old. The facilities were modern and clean, the staff were extremely helpful. The 24hr coffee shop had a large selection of cakes, crepes and hot drinks. The beach is beautiful and you can always find a sun bed. We’re already planning my return trip.

TripAdvisor users rated this property 5 out of 5

Stay not long enough

lloyd93 (Suffolk, Virginia) on Feb 16, 2024

It was a very enjoyable 7day 6night stay for my family and I. the staffs were very professional, happy and very eger to please. Facility was very clean and smells good all the time. The breakfast was very delious each morning, I did not miss one.

TripAdvisor users rated this property 5 out of 5

The greatest experience and the best hotel

Connector17492720143 on Feb 15, 2024

Its the beat resort the staff is the best!!! Sashagay sahir from the wired lounge are the best entertainment staff in the hotel!! The food is incredibly good the fun is always there every time i come here i love to ay basketball its really fun and it makes the time pass so fast

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