Moon Palace Jamaica reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

5898 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Tropical paradise!

Adele K on Sep 23, 2023

Everything was perfect, the beachfront, all the pools, the food was amazing! All staff we met were so friendly and knew our names. I was worried about the weather but we had sun all the time. The teens enjoyed every minute too! I want to be back now! Highly recommend this beautiful hotel for a taste of luxury on the island.

TripAdvisor users rated this property 5 out of 5

Love the place

HANEET22003 on Sep 23, 2023

We had an amazing time in Moon Palace Jamaica. Beautiful people, place & food. Pools, activities and events were excellent We will surely visit again. Everything was so amazing. My 13 year old daughter had a great time

TripAdvisor users rated this property 5 out of 5

Vibes, Fun and Laughter!!!!

S D on Sep 22, 2023

I had an amazing stay at Moon Palace Jamaica. The location is ideal. The food, staff and facilities are awesome. I would like to say that the Entertainment staff were second to none. Full of vibes!!!! A special shout out to Tyrese, Christopher, Tashika, & Jarmario from the entertainment team who made the holiday what is was. Nothing was too much and even on days when it was quite they would bring the high energy, fun and vibes same way!!!!!

TripAdvisor users rated this property 5 out of 5

Great first impression.

Karen G on Sep 22, 2023

I went with my husband to attend a wedding and spent four nights at the resort. From the moment we entered the resort we experienced exceptional customer service from staff in all areas. Staff members are knowledgeable and willing respond to queries, even if it wasn't directly related to their area of work. The spa was amazing and our masseuses, Paula and Christina, made us feel comfortable and relaxed during our couples spa session. Good quality accommodation and food. Will be returning.

TripAdvisor users rated this property 5 out of 5

Gondola Restaurant

Thaneswaran T on Sep 20, 2023

Nestled within the beautiful Moon Palace Resort, The Gondola stands as a true culinary gem, offering an exceptional Italian dining experience. With its delectable appetizers, mouthwatering main courses, and irresistible desserts, coupled with the impeccable service provided by Romaine, Aisha, and Tadevin, this restaurant deserves to be recognized with a Michelin star. Let us take a delightful journey through the flavors and ambiance that make The Gondola a must-visit destination for any food enthusiast. Appetizers: A Taste of Italy's Finest The Gondola's appetizers showcase the essence of Italian cuisine. From the moment we indulged in the first bite, it was evident that the chefs at this restaurant possess an extraordinary talent for creating authentic flavors. The bruschetta, with its perfectly toasted bread topped with fresh tomatoes, basil, and a drizzle of olive oil, provided a delightful explosion of freshness. Another standout was the calamari fritti, which had a delicate crispiness and was served with a zesty marinara sauce that complemented every bite. With every appetizer, we were transported to the heart of Italy. Main Courses: A Symphony of Flavors The main courses at The Gondola were nothing short of exceptional. Each dish was a harmonious blend of quality ingredients and exquisite culinary techniques. The pasta dishes, such as the classic spaghetti carbonara and the fragrant pesto linguine, were cooked to perfection, with a delightful al dente texture that perfectly complemented the rich flavors of the sauces. The Gondola also offers a variety of mouthwatering meat and fish options. The osso buco, a traditional Milanese dish of braised veal shanks, was tender and succulent, served with a velvety saffron risotto that left us craving for more. The grilled sea bass, infused with a delicate lemon butter sauce, was a true delight for seafood lovers. The main courses at The Gondola exemplify the pinnacle of Italian cuisine. Desserts: A Sweet Finale No Italian dining experience is complete without indulging in heavenly desserts, and The Gondola certainly delivered. From the moment we laid our eyes on the dessert menu, we knew we were in for a treat. The tiramisu, a classic Italian delicacy, was a creamy delight, with layers of mascarpone and coffee-soaked ladyfingers creating a perfect balance of sweetness and richness. The panna cotta, with its silky texture and subtle vanilla flavor, was an exquisite finale to our meal. The Gondola's desserts are a testament to the skill and craftsmanship of the pastry chefs, leaving us with a sweet memory that lingers long after the last bite. Impeccable Service: A Memorable Dining Experience Beyond the exceptional cuisine, what sets The Gondola apart is the impeccable service provided by Romaine, Aisha, and Tadevin. Their warm and friendly demeanor enhanced our dining experience, making us feel like honored guests. Their attentiveness, combined with a genuine passion for ensuring our satisfaction, made us feel valued and well taken care of throughout the entire meal. The staff's knowledge of the menu, including wine pairings, further added to the overall experience. The Gondola's commitment to providing outstanding service truly elevates it to the level of a Michelin star restaurant. In Conclusion: The Gondola at Moon Palace Resort is an Italian dining haven that tantalizes the taste buds and creates lasting memories. The culinary expertise of the chefs shines through each dish, from the enticing appetizers to the mouthwatering main courses and the irresistible desserts. The exceptional service provided by Romaine, Aisha, and Tadevin adds a personal touch that elevates the dining experience to new heights. It is no wonder that The Gondola deserves to be recognized with a Michelin star. Whether you are a passionate foodie or simply seeking a remarkable dining experience, The Gondola will transport you to the heart of Italy, leaving you craving for more.

View All