Moon Palace Jamaica reviews

TripAdvisor Traveler Rating

TripAdvisor users rated this property 4.5 out of 5 7471 Reviews

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.4
  • Rooms 4.2
  • Service 4.4
  • Value 4.1

7471 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Eli was great!

Erika P on Mar 28, 2026

Eli at Momo was great during our hibachi dinner. He was funny and welcoming.

TripAdvisor users rated this property 5 out of 5

Lifeguard

930daletem on Mar 28, 2026

Orain McGregor is an amazing life guard and is the best

TripAdvisor users rated this property 5 out of 5

Beautiful resort!

Pamela A on Mar 27, 2026

Althea and Sherika made our trip extremely memorable! From the moment we stepped on the beach, drinks and food kept coming! My daughter thanks you ladies too! She loved all her drinks! This spot is definitely a place you need to check out! Moon Palace staff were super friendly, very helpful and polite. Clean white sand beaches, super clean hotel.

TripAdvisor users rated this property 5 out of 5

Massage experience

Autumn L (Three Rivers, Michigan) on Mar 27, 2026

Great massage experience! I enjoyed very much-very relaxing!

TripAdvisor users rated this property 5 out of 5

Pool service

280antoinettes on Mar 27, 2026

The service by the pool was top notch. Alicia from pool and beach was on point. She kept or glass filled and our bellies filled. She stood the most to me because she kept checking in to see if we were okay. Overall great experience.

View All