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Overview
Spanning a luxuriant stretch of the Jamaican coastline, Sandals Grande Riviera is created to enchant you with two distinctive resort experiences in one. The Seaside & Ochi Beach Club is home to babbling brooks, fragrant gardens and the chicest beach club in Ocho Rios, where cool drinks and even cooler vibe are enjoyed at stylish beach party by day, and the hottest outdoor lounge in the Caribbean at night.
Those seeking something a little more secluded will find just that in the tranquil Riviera Villas & Great House Suites. Set amidst the unforgettable beauty of the St. Ann Mountains, 93 villa pools and luxurious suites create an exclusive hideaway suited to private moments. At the foot of this mountain-side garden enclave is the plantation-style Great House, a bluff-top manor where people come to gather around the vast zero-entry pool, or in a sophisticated piano bar. Regardless of which side of the resort you choose, you'll discover gourmet global cuisine at 15 exquisite restaurants and magnificent gardens. It all serves as a welcome reminder that, wherever you find yourself at this magnificent resort, it truly is the best of Jamaica.
Check in
3 p.m.
Check out
11 a.m.
Rooms
525
Inclusions
- Round-trip airport transfers
- Luxury Included®
- 24-hour room service (exclusively for Butler Suite categories)
- GOLF: Located in Ocho Rios, Sandals Golf & Country Club is a challenging 18 holes, par 71 course. Green Fees & Transfers to the course are complimentary. Caddies are not included but mandatory. Golf Carts, Clubs & Shoes may be rented at an additional charge.
- Food & Beverages consumed at the Golf & Country Club are not included.
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed
- Mountain and Gardens View
- No more than 2 guests in the room
- 1 king bed
- Mountain and Gardens View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed
- Pool View or Garden View
- No more than 2 guests in the room
- 1 king bed
- Pool View or Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Located on the 2nd floor of the Riviera Building
- Private Balcony or Veranda
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Garden & Mountain Views
- No more than 2 guests in the room
- 1 king bed
- Garden & Mountain Views
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Located on the top floor of the Riviera Building
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Mountain view
- No more than 2 guests in the room
- 1 king bed
- Mountain view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed
- Ocean and Pool Views
- No more than 2 guests in the room
- 1 king bed
- Ocean and Pool Views
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed
- Mountain, Gardens and Pool View
- No more than 2 guests in the room
- 1 king bed
- Mountain, Gardens and Pool View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Private Veranda
- Shared Pool
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Pool view or Pool, Mountain and Garden View
- No more than 2 guests in the room
- 1 king bed
- Pool view or Pool, Mountain and Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Oversized Balcony or Veranda
- Shared Pool
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Butler service includes:
Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- Ocean and Garden View
- 1 king bed
- Ocean and Garden View
- Balcony
- Located on the second floor
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Butler service includes:
Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- Pool, Mountain and Garden View
- No more than 2 guests in the room
- 1 king bed
- Pool, Mountain and Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Personal Veranda
- Shared Pool
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Butler service includes:
Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- View of Private Pool
- No more than 2 guests in the room
- 1 king bed
- View of Private Pool
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Kitchenette
- Living room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Butler service includes:
Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
Amenities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
- Theme nights & weekly events
| Type | Amenities | |
|---|---|---|
| Miss Ethel's Piano Bar | Bar, Piano bar | Live music |
| Sundowner Bar | Bar, Music lounge | Live music |
| Swim-up Pool Bar | Bar, Swim-up bar | Open air |
| Kimono's Bar | Bar, Lounge | |
| Ocean Beach Bar | Bar, Sports bar | |
| Kelly's Dockside Bar | Bar, Beach bar | Open air |
| The Polo Lounge | Bar, Lounge | Live music |
| Nicole's Disco Bar | Nightclub | Dance floor |
Check-in and check-out times
Check-out time: 11 a.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- Business centre available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Dino's Pizzeria | À la carte | Italian | All day dining | |
| Bella Napoli Pizzeria | À la carte | American | All day dining | |
| Beach Bistro (Beach Grill) | À la carte | Grill/steak house | All day dining | |
| Kimono's | À la carte | Asian | Dinner | Dress code |
| The Mariner Seaside Bar & Grill | À la carte | American | Lunch | |
| Great House Café | Café | International | Breakfast, Lunch, Snacks | Dress code |
| Manor House | À la carte | International | Dinner | |
| Soy | À la carte | Asian | Dinner | |
| The Jerk Shack | À la carte | Jamaican | All day dining | |
| Le Gourmand | À la carte | French | Breakfast, Dinner | Dress code, Reservations required |
| Tapas on the Riviera | À la carte | Grill/steak house | Breakfast, Lunch | |
| Kelly's Dockside Seaside Bar & Grill | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| Neptunes Mediterranean Seafood | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| The Southern Table | Buffet | American | Breakfast, Dinner, Lunch | Dress code |
| The Reef | À la carte | Caribbean | Dinner | Dress code |
| Valentino's Cucina Romana | À la carte | Italian | Dinner | Dress code |
| Vista Sky | À la carte | Gourmet | Breakfast, Dinner, Lunch | Dress code |
Facilities
- Rooms: 525
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Specialty Dietary Menu's
- Jacuzzi
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Resort Evening Attire
Dress pants/trousers or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or sandals. No shorts, t-shirts, sleeveless shirts, sneakers, flip-flops or slippers. No hats or caps. Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required. Select dinner venues require Resort Evening AttireResort Casual Attire
Pools and recreation
Pools
- Jetted pools: 22
- Outdoor pools: 7
- Cabanas: Included
Water sports
- Motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Glass Bottom Boat
- Rock climbing wall, yoga, pilates, and complimentary use of paddleboards and sailboats
- Par 71, 18 Hole Championship course
- Complimentary Transportation from Sandals/Beaches Resorts in Ocho Rios area
- Complimentary golf club storage facility at course
- Complimentary use of all practice facilities which includes a full sized driving range and a practice putting green. (Range balls at an additional cost)
- Caddy is mandatory. (As caddies are independent contractors, tipping is discretionary)
- All rental clubs are available in ladies and gents, left and right handed.
- Food & Beverage is available including our authentic Jerk Shack located at the 11th tee, full bar and restaurant in our plantation style Clubhouse at an additional cost
- Two fully stocked beverage carts for on course convenience at an additional cost
Shops and services
- 24 hour front desk
- Business centre available ($)
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Tour desk
- Coffee Shop available ($)
- Clothing Store/Boutique available ($)
- Room Service (exclusive to butler)
- Catamaran Cruise
Pool
Pool
Pool
Beach
Beach
Beach
Pool at night
Pool at night
Jerk Shack
Dockside bar
Dinos
Neptunes
Jerk Shack
Kimonos
Sundowner Terrace
Southern Table
Soy
Vista
Great house lobby
Exterior
Grounds
Grounds
Exterior
Watersports
Spa Treatments
Location
Reviews
Beautiful getaway
180yasmink on Jul 04, 2022
We visited sandals for the first time june end 2022. Such beautiful weather and excellent swrvice. So we stayed 7 nights in the hill side in butler suite. We did not know what to expect from the butler when booking as everyone has different expectations and always wanders what does a butler do. The butler books all your reservations for restsurants. And will take you from your villa to the main reception. They give you a phone and you can call him to collect you etc. Tbh all the service you get from butler is easily acievable without the butler too. You can book your own reservations and other staff will take you from here to there easily. There is no need to pay extra fpr a butler service. Even though both our butlers were really nice we would def not book a butler the next time as this is a waste of money. The food in all restaurants was very good and the french restaurant on the hill side for breakfast was really special. We had a wonderful stay there waa entertsinment on both sides and scuba diving sailing kyaking was all invlusive Would def rate this a 5 star experience and thank everyone especxially our 2 butlers ricardo and jazeen for making it fun and enjoyable. Thank you x
Not a Good Experience
stevefH5574ZG on Jul 04, 2022
So my wife and I heard about Sandals from a few of our friends who’ve been 5+ times and who say they absolutely love it.So for a few years we had this vacation planned with one of those couples on the week of our anniversaries. Unfortunately our week stay wasn’t the best. I would say about 60% of the employees we interacted with you could tell they didn’t want to be bothered and we’re absolutely miserable working there. Some were flat out rude and condescending when you asked a question. Calling room service was also painful because they always seemed to be in a bad mood. One example was when placing an order for breakfast we asked for one omelet and a couple of muffins. The gentleman on the phone stated back 1 muffin so my wife said no a couple muffins please. He had a problem with us getting a couple muffins so he wanted to know how many people were eating. This was a head scratcher for me because one omelette and a few muffins isn’t a a lot of food. Anyways since it was always uncomfortable calling room service my wife and I would play hot potato on who would call. We did receive great service from some people and it was always refreshing when we interacting with an employee who was actually friendly. Another disappointing experience was at the Redlane Spa. We paid $500 for the 90 minute Neroli Jasmine Candle Couples Massage and sadly it was not good. Not wanting to bias my wife’s view of her experience, after the massage I asked her how she liked it and her response was that it was horrible. I’ve had many massages in my life and this was by far the most expensive and easily the worst massage. I left the massage not even feeling like I got worked on. Although I requested firm pressure most of the time she spent just rubbing me not massaging. After the massage was complete it was EXTREMELY awkward. They told us okay you can go ahead and get dressed now and then just stood in the room waiting to receive a tip. No matter how bad the massage was we believe in tipping so then my wife who wasn’t dressed had to reach in the robe that was hanging on the door to get them money. After we got dressed they then gave us some champagne and tried to sell us some products. After we politely declined she asked us if we were done with the champagne. This was the champagne that I took 2 sips out of and that she just gave me less than 2 minutes ago. Realizing that since we weren’t going to spend more money they wanted us to leave we gave them back our full glasses of champagne and left. The actual property was very nice and there was a great selection of restaurants. The food was good but nothing like 5 star gourmet dining that they try to make it out to be. I’ve had comparable food on cruises. There were plenty of bars and pools scattered throughout the property. We stayed in the Butler Village so we had a private pool which was cleaned twice a day. Having the Butlers was nice and although we didn’t use them a lot they were helpful. We both got sick halfway through our stay so we quarantined to our room and it was nice being able to get dinner from the different restaurants from our Butlers. At the end of our vacation our friends shared with us that they had a similar experience as us, and figured since this was their first time at that particular resort it must unique to Ochi. They felt bad because they talked up how great Sandals was and how once you do a vacation at Sandals you’ll never want to vacation anywhere else. They agreed they would never go to this location again. Prior to our Sandals trip we also booked a trip to Beaches for later this year to bring the kids but after this experience I plan on canceling that trip. Although the customer service was subpar the property is beautiful and my wife and I did enjoy ourselves which is why we gave 2 stars instead of 1.
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