TripAdvisor Traveler Rating

Our suite was very comfortable and relaxing. Our Butlers Robert and Peta were wonderful. Always made sure that we were well taken care of. They were always punctual and available. There were always surprises overload for us in our suite . Our house keeper Sherice was sweet and very much kind to us.

We had an amazing relaxing fun time. As mentioned during our return guest dinner, some work is needed through out the resort. However the entire staff at Ochi went above and beyond to make our stay special. A call out to Anesiha-pool bar and Brittany-playmaker. Great people to have a vacation with.

We stayed at Sandals Ochi Hillside in a butler villa & had the most incredible time largely in part to our AMAZING butler team- Jazeene and Odane! We wouldn’t have had such a great trip without them!!

We are just leaving from our honeymoon/anniversary and had an amazing time. We enjoyed the resort, relaxed, had fun and enjoyed the hotel and service Special thanks to… Keron, tyreke and David in the southern table, Howard in the hillside bar, Roshane at the sky terrace, Raynardo at the reef terrace. Coorie for the rides! Gloria the night manager and a very special thanks to Odeen, Charlotte and Ukesha, akeen and Romario. BIG UP YOURSELVES you do an amazing job! The whole entertainment team are incredible. Thanks for an unforgettable holiday Lucy & junior

Where do we start on how bad Sandals Ochi is because there are so many. It was so awful We demanded to switch resorts. 4 days out of our 2 week stay was wasted at Sandals Ochi. 1st they discriminate against the handicapped or disabled people. There are stairs everywhere without ramps or elevators. There’s a flight of stairs just to get to the reception desk without a ramp. * we contacted the Jamaica disability department seeing Sandals Ochi is not complying with the disability act and most likely will be shutdown. * There are 2 flights of stairs you must go down if you want to go to the beach. * You must go back up those 2 flights of stairs to use the bathroom, get a drink from bar or go back to your room. * 14 of 16 restaurants have 1 or 2 flights of stairs with some having you walk down 2 and then back up 2 once you get to other side. Their map is a lie. You must take a shuttle to different parts of the resort. There are 3 total stops. Shuttle is not handicapped accessible. Service was horrible. This was my 5th time to Jamaica and always loved how happy & helpful all the employees were. Well not the employees at Sandals Ochi. We literally needed to beg to get any help. * Rooms are old and smelly. The Red Roof Inn would have been more updated and nicer. A 1 star at best. Water leaked under sink leaving a constant puddle. Needed to run water 10 minutes before taking a shower if you wanted hot water. Horrible mildew smell. TV was extremely old too. * The beach is small and narrow with Zero umbrellas for shade. Sandals How can you have zero umbrellas? Again you have to walk up 2 flights of stairs for a drink and then back down. What a letdown this beach area is. It’s so small you can’t even walk on the beach with your loved one without turning around every 2 minutes. *Food. The quality of their food products was completely different than Sandals Dunn’s River which was amazing. At Ochi it’s close to impossible to chew the beef that we needed to spit it out. The French restaurant was good with awesome French onion soup.