TripAdvisor Traveler Rating

Wonderful staff. Relaxing time. A few people stand out our Butlers Richard and Jason were very attentive. Zoe from the pool was always smiling and went the extra mile daily. On our last night had the pleasure of being surved by Junior who was amazing and full of energy.

My girlfriend and I stayed at Sandals Ochi from August 10–17, and I have to give a huge shoutout to Daniel, one of the resort managers. He was absolutely amazing from start to finish. He checked on us every day, genuinely cared about our experience, and always went above and beyond to make sure we were taken care of. Even with how busy he was managing the resort, Daniel took the time to personally check in with us and was even there at checkout. His professionalism, kindness, and genuine care for guests really stood out. He is a truly great guy and a huge reason we would come back to Sandals Ochi. Daniel is an incredible asset to the resort!

We absolutely loved this trip! All inclusive is the way to go every time. We were on our honeymoon/for my husband's birthday and had a blast. Got a phenomenal deal pricing-wise. Unfortunately, the weather wasn't typical Jamaican sunshine as it rained almost daily. But we had insanely yummy food, superb service, and got to connect with several other couples while there. Next time we go, we'd love to do a family trip!

Just returned from my 4th trip to Sandals Ocho Rios. This trip was a mother/daughter trip ( our second one) and I can not say enough good things about this resort and the people who work there! Mother/ daughter trip this time! Stayed beach side club level. Our AC was not working in our room and we were immediately switched to a new room. Took a while but staff was wonderful and made everything right for our wait. Room was beautiful and clean. Bed super comfortable! Food/drink- Food was even better than on previous stays! Did not have a bad meal and chef at French restaurant went above and beyond to accommodate a texture issue I have with onions. Drinks were all spot on! Was able to attend the diamond lunch due to my mom's level. Food was delicious and I was made to feel just like I was also diamond level! Excursions- My first time doing a zip line and I was pretty nervous but the staff at Mystic Mountain were friendly, funny and put me at ease. Now I can not wait to do it again! The infinity pool and waterside were a lot of fun! We did the turtle release and it was as wonderful as the first time I did it! An amazing organization and a great cause! Spa- I always enjoy massages at the spa but this time I had the pineapple/papaya body scrub. It was pure heaven and made my skin baby soft! Pools and grounds- the grounds of this resort are stunning and so well taken care of! Pools are always clean and well maintained. Staff- The staff at this resort is what keeps us coming back and make it feel like home. Every single person was friendly and helpful! Restaurant staff were all efficient and friendly. French restaurant hostess was very helpful when our reservation was wrong. A few shout outs to staff ( wish I had gotten more names) Daniel and Shenae- We always request them when we stay butler level and even though we were not butler room this time, they went out of their way to make sure were taken care of and made us feel like family as always! Ahadan at the desk of the spa hillside was one on the most fun and sweetest people I have ever talked to! I could have hung out with him all day! Devon who we say each morning from our balcony as he brought luggage back and forth never failed to look up, give a smile, a wave and a heartfelt good morning, sometimes with a little joke! Was such a nice way to start each day! The staff at Sandals Ochi are what keep us coming back and make it home! Had my 2027 trip booked already and booked 2028 while there. Travel staff were very helpful and kind. Answered all my questions and were understanding when I had to go back to room to get my card. Can't wait for my next trip!

Had an amazing time, the resort is beautiful and the trip was highlighted by our amazing butler team, Alexus, Kenrick, Moria and Roberto especially. Also shout out to the fantastic Lady O and the entertainment team, the steel pan band and circus entertainment for making all the evening’s so entertaining. An additional nod to Ethel’s piano bar and the staff for making our evenings even more memorable.