Sandals Ochi Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

14532 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Jamaican Sandals Vacation a Tropical Paradise

theskyisnotcloudy (Winter Garden, Florida) on Feb 18, 2024

Sandals Ochi îs a tropical paradise with beautiful views of turquoise ocean, exotic plants, beautiful pools, and well maintained buildings and grounds. The staff was very friendly and highly attentive to our needs. We felt very safe and pampered the whole week. Most of the food was very good with few disappointments. When we arrived we made reservations for the restaurants that required them and were very pleased. Valentinos and Le Gourmand were especially good. The weather was very warm and it was fun to swim in the ocean and observe the reef fish in February. We stayed at the Riviera side so walking to the beach was easy. We were pleased to be able to used the fitness center while at the resort. There were excellent bands that played in the evening. Our room in the Honeymoon Cottages was comfortable, clean and quiet with a stocked refrigerator. My only complaint was the 4 poster bed was tall so they gave me a step stool which worked nicely. The Super Bowl occurred while we were there and the resort provided many ways to see it: big screen and super bowl party on the beach, TVs in the bars, or TVs in the individual rooms. I didn't care about the game but my husband did. We had a wonderful trip and encourage anyone to go to Sandals Ochi in Jamaica.

TripAdvisor users rated this property 5 out of 5

Great Trip

alyssap0704 on Feb 17, 2024

This was my first trip to a sandals resort. I stayed in the butler villas/hillside. My thoughts: Pros: beautiful grounds, gorgeous views due to resort being elevated and on hills, excellent food options for lunch and dinner and everything was delicious, service everywhere was great. Also, I had an amazing massage at the spa. The main pool by butler village was phenomenal. I would definitely take advantage of snorkeling. We saw so many amazing fish. Go to the speakeasy and watch the singer, she was great. Breakfast at the French restaurant was my favorite. Cons: Just so you know what to expect, this is basically two different resorts and you have to take transportation to get from the beachside to hillside. The beaches are really not that good. The rooms are outdated and really need upgrades. The bus ride from the airport was so long (took us 3 hours to get to the resort) and really made for a very long travel day. We arrived right after a storm that damaged the pier with the over-the-ocean restaurant and bar. It was closed so that was a downer but we had an amazing trip. I wouldn't go back but I would definitely go to a different sandals.

TripAdvisor users rated this property 4 out of 5

outstanding service

O3988BIdonnap (Ludlow, United States) on Feb 16, 2024

This was our 11th trip to Sandals. As always the team members went above and beyond to ensure our comfort and enjoyment. We love the resort but most importantly we love the people who take time to chat and genuinely care that the stay is perfect.

TripAdvisor users rated this property 5 out of 5

Fantastic Resort

JohnMatthew33 on Feb 16, 2024

Just finished our first trip to a Sandals Resort (Ochi) and it was everything we could have hoped for! Each restaurant out did the next as we enjoyed a vast variety of 5-star dining options. This was only enhanced by the friendly and attentive staff the served us and took care of our every need. The room service was a special treat as we enjoyed breakfast on our balcony most mornings overlooking our panoramic view of the Caribbean. During the days we were fortunate to have Santana and his crew assisting us with the ocean activities and in the evenings, we were amazed by the talented musicians performing each night. I would highly recommend Sandals Ochi!!

TripAdvisor users rated this property 5 out of 5

Overall a great experience

Chris W on Feb 16, 2024

Our stay at Sandals Ochi Rios Firstly we need to praise all the staff , so welcoming and helpful . We didn’t use the butler service as much as others , but found Peta and Robert brilliant , nice surprises in the room and birthday treats . The negatives , outweighed by the staff and service though , the place in many areas need a makeover . ( Looks live they are starting a refurbishment program for the villas and apartments) . All in all a fantastic lazy holiday , with great restaurants… some good , some bad depending on your personal experience and expectations. Don’t bother with the shopping experience tour , unless you like similar shops by the dozen selling the same and escorted round by the proprietors , and being hassled generally by the locals and traders at every turn . The pool bar tenders are great fun and engaging . The cabanas ( extra cost ) , are not the most comfortable in our opinion , but the experience is good with attentive pool butlers . We made the mistake of not taking $,s as saw in the advertising there was a bureau de change ( not in Ochi ) , as you need cash for more tipping than Sandals let you know about . ( pool butlers , bus drivers for excursions, tour guides and even the photographers expected one ) , but as a Brit living in Spain with credit cards the atm,s only give out Jamaican dollars , US dollars only an option for US credit card holders . Luckily we had some Euros that the staff seemed happy with . Finally , we feel the luxury ended on a low note with the transportation to the airport , uncomfortable , and unloading our own cases through the bus windows .

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