Amazing hotel. The front desk manager, Alfred, should be higher up in the hotel chain. Would be a smart move.
Hotel staff were all thoughtful and the cleaning staff as well. Room services was also spot on. Everything was well organized and clean. I again have to say, so much better then the Disneyland resorts.
Make sure to visit the coffee shop for breakfast. Breakfast sandwiches were amazing and prepared when ordered, so be patient.
Thanks again Alfred.
Jeff and family
Perfect Anaheim Stay
Feb 14, 2024
This was our first stay at the Westin Anaheim and only our second visit ever to the area. Penny at the front desk made checking in a great experience and even helped us figure dinner plans when we arrived very late. (We went with her recommendation of room service after she shared the menu with us…food was really good too.) The hotel is absolutely beautiful, lots of on-site dining options, great amenities (loved the laundry room), and great location to Disneyland. When you walk out of the front of the hotel, you can see the Incredicoaster!!! Our room was very spacious with a desk area and separate couch and table. Loved the modern touches to the room too. We had breakfast one morning in the Tangerine Room…loved the pancakes, waffles and Avocado toast (gf). There is also a UPS Store connected to the hotel…which worked out great to ship all the Disney souvenirs we bought. We will absolutely stay here again!
Amazing Customer Serive and Rooms!
Feb 12, 2024
Had a couple issues with the first room I had, but when I called Drew at the front desk had a resolution immediately! He was extremely helpful and professional. Rooms were very nice and the staff always excelled with customer service. Everytime I visit Anaheim from now on I'll be staying with the Weston!
Wonderful stay! Thanks Louie!
Feb 12, 2024
Beautiful hotel, exceptional service. Ordered room service twice, very delish. Bed was so comfortable! Not all the rooms have bathtubs, that would be my one “complaint”.
Really mainly came here to give a compliment to Louie who made my experience memorable beginning at check in! Thanks Louie — I hope the manager sees this — will def come again! Crown jewel of Anaheim hotel!
EXCEPTIONAL - NOT TO MISS!!
Feb 11, 2024
I don’t post many reviews, but had to for this SPECTACULAR hotel!! I’ve been very fortunate to have been able to stay at some of the top hotels here in the U.S. and throughout europe as well, and can tell you that this hotel is a MUST stay!
Staff - ALL of the staff, from the front desk to housekeeping, are incredibly friendly and always asked if there was anything that they could do for us!
Food - yes it’s a Westin, owned by Marriott, but please make no mistake - the food here, and I am a food enthusiast, was EXCELLENT!! Hard to imagine for a chain hotel, I know, but trust me when I tell you that the food was OUTSTANDING.
Cleanliness - the only thing I can say is that every square inch of this hotel is SPOTLESS.
Bar - excellent service, great pours, and live music every night that was never too loud.
Room - we had a pretty large room with a king size bed and a living area. The room was extremely comfortable, quiet (we stayed in the East side of the hotel), and filled with every amenity you could ask for. For the price, it was an INCREDIBLE value.
This will be the ONLY hotel I stay at when I return to the area. It is very apparent that the training for staff starts at the top and trickles down to every staff member. AMAZING stay!!