TripAdvisor Traveler Rating

This is probably the best hotel resort in the Disneyland area. Once on the the property you feel like you are at a 5 star resort. The pool area, the restaurants, it's all a step above all the other Good Neighbor Hotels. The walk to and from the Westin down S. Disneyland Drive is also very quiet, and safe. The hotel room was amazing were in a suite with a view of Disney California Adventure. The Suite is huge with 1.5 bath, a living room and dining area. The Suite also has a huge separate bedroom, huge bathroom with a large soaking tub, his and her separate closets, and balcony with views of the park. I am so glad we booked this hotel, and this will be our #1 choice for our next yearly Disneyland vacation.

Had a great stay at the Westin Anaheim Resort. Loved the beautiful rooms with a view, wonderful ambiance, delicious food and drinks, and welcoming and gracious staff, especially Shucuri and Dominic. Highly recommend this resort hotel.??

I previously wrote a not so flattering 2 star review due to one employee, Penny. I still stand by my opinion that she was rude and dismissive but everyone has a bad day once in a while. Since my review, Ken Shrout, Director of Guest Services called and responded. He did a wonderful job listening, understanding, simply apologizing, and asking us to try them again. He assured me that they valued customer service and will make things better. I believe him and would recommend this hotel due to his wonderful customer service. As stated in my original review, the hotel, restaurant, cleanliness, and location are excellent. My family and I plan to return to The Westin Anaheim Resort the next time we visit Disneyland. Thank you for responding and addressing our concerns. 5 stars for customer service by Ken Shrout

I have stayed at the Westin Anaheim 15 times since its opening almost 3 years ago. It's my go to hotel when visiting Disneyland or the OC. William greeted me at the front desk and also in the morning at the Westin Club. Always remembers my name and makes me feel like a special guest! His customer service, as with the entire staff, is always extraordinary!

We love this hotel. This is the 2nd time we've stayed here, and white it's still my hotel of choice, it is starting to show some wear and tear. The deluxe view (we paid extra for) was looking across the hotel at more balconies. Couldn't see the fireworks or the park, so that was disappointing. Also, very noisy being in the front of the hotel. The front desk and housekeeping crew are still awesome!