Casa Velas Puerto Vallarta reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.6
  • Rooms 4.7
  • Service 4.8
  • Value 4.6

2489 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Worth every penny. Continuous pampering and attention to every detail.

Kelly G on Apr 21, 2026

Great experience! Staff from check-in Sarahi and Denise, To dining Jesus and team, to hospitality and to the chef meals were amazing! And can’t forget Armando our driver and Ulisis at the pool bar! Thank you all. We look forward to a future visit! Worth the price of admission continuous pampering and care awesome room and amenities.

TripAdvisor users rated this property 5 out of 5

SoCo Poolside!!??

Darrel G on Apr 21, 2026

Days at the pool with Ulises and Ramon were awesome! Great service and attention to our enjoyment. They made our stay extremely enjoyable. First class service. Thank you.

TripAdvisor users rated this property 5 out of 5

Amazing Hotel

Justin C on Apr 20, 2026

We went for a wedding! The resturant, Emiliano, was amazing. We loved Chef Irving and Omar at the resturant. The staff at the pool bar, Ulises and Avalos and Ramon were the best. We loved them.

TripAdvisor users rated this property 5 out of 5

Casa Velas !

Richelle Y on Apr 16, 2026

Wonderful the bartenders and hotel make you feel welcome the moment you walk in especially Avalos, Ulices and Ramon!

TripAdvisor users rated this property 5 out of 5

Most relaxing couples vacation ever!

Ashley B on Apr 16, 2026

From the moment we arrived the staff at Casa Velas was incredible. Avalos and Ulices took great care of us by the pool!

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