TripAdvisor Traveler Rating

Had a great experience here at Casa Velas. Staff was amazing; I will probably miss one but want to especially thank Omar, Daniel, Leonardo, Gerardo, Ramon and Avalos. We had a beautiful room and the food was exceptional. I’d highly recommend staying at Casa Velas for a quiet and luxurious experience.

Everything was great! Service, nice view from the room, everybody was waiting to attend us and were very kind.

Call out to great staff - Omar, Leonardo, Alfredo, Jesus, Ulises, Ramon, Oswaldo

Absolutely wonderful. Food, room, and people were amazing. We were celebrating and our welcome plate of strawberries and champagne was so nice. We’ll be back

This was our first time to Casa Velas. We liked how everything looked. It has beautiful landscaping and it is maintained very well. We were greeted warmly and everyone we passed always met us with a smile, a greeting, and a hand placed over their heart. The entire staff is genuinely gracious and kind. Many team members went out of their way to accommodate us which we appreciated. The restaurant service and the food were outstanding. I ate so much! I even requested chorizo added into my chilaquiles and eggs Benedict and the chef made great dishes with it. Even the appetizers (salad, soup, and caprese) were delicious. In fact, I ordered both the Cesar salad and the Tropical Caprese along with my dinner because I couldn't decide on which one to get. There was also a wide variety of drinks available at the restaurant, Pool side bar, and Lobby Bar. A shout out to some of the employees that we encountered were Sarahi and Miguel at the front desk, Ramon and Antonio at the pool bar, and Omar, Gerardo, and Ulises at their restaurant. It is employees like the ones I mentioned above that make us want to return. Not only is their hotel beautiful but they have team members who are the ones who make the experience worth it.