Casa Velas Puerto Vallarta reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

2271 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Casa Velas was top-notch for our 20th anniversary, thank you Casa Velas!!

Geronimo G (Albuquerque, New Mexico) on Jul 04, 2024

This was the best place for us to spend our 20th anniversary. This was a top-notch location for us! I want to give a special shout out to Avalos, Daniel, and Rodolfo. They paid close attention to what we wanted and provided us with everything that we needed and wanted, & became our amigos. Concierge was also awesome, paid close attention to our needs and coordinated our extras. I didn’t know what to expect from an all inclusive resort, but Casas Velas has set the standard and we look forward to traveling to Puerto Vallarta in the future. Thank you Casa Velas and all of your staff or making it our 20th anniversary, a memorable one!

TripAdvisor users rated this property 5 out of 5

Peaceful beautiful place with amazing service

Clem007100 (Phoenix, Arizona) on Jun 27, 2024

Sometimes you find a place so special that you don't want anyone else to know about it. Casa Velas is that place. Grounds are beautiful. The service is amazing. Food excellent Fresh. Drinks are higher end. Peaceful. Ulises and Juan at the pool bar are great Daniel at Emillianos for dinner was always attentive and kind. Fatima at breakfast, great. Freddy at the night patio bar, truly kind and helpful. I am already planning my third trip. Just don't tell anybody.

TripAdvisor users rated this property 5 out of 5

Perfect anniversary gift to each other. Highly recommend this resort if you want peace and quiet and impeccable service.

Hal C (Salt Lake City, Utah) on Jun 23, 2024

My wife and I just got home from CasaVelas today after spending 7 amazing days at this beautiful resort. So peaceful, clean, incredible service, attention to every detail. Juan at the pool, the bar staff and all the servers in the restaurant were so amazing. Clean room everyday. We can’t say enough about this resort.

TripAdvisor users rated this property 5 out of 5

Place to truly relax!

michiwa (Portland, Oregon) on Jun 21, 2024

My friend and I stayed at Casa Velas for a girls’ trip and had an amazing time. Although it’s a smaller resort, we really enjoyed the adult-only environment where we could relax by the pool, have peaceful moments in the surroundings, and receive personalized service during our stay. Huge shout-out to Rodolfo, Omar, Oswaldo, and Rocio for providing us with amazing service. It was wonderful to have our favorite wine ready for us at every meal!

TripAdvisor users rated this property 5 out of 5

Let yourself be pampered

O3409TKdavidm on Jun 18, 2024

A common denominator is the attentiviness, professionalism and care that each and everyone of the employees has towards us guests. Food was always of great quality with plenty options. The spa treatment made us forget our troubles. Definitely recommended.

View All