TripAdvisor Traveler Rating

This was our second visit to Casa Velas?? We were welcomed back from the staff with open arms, what a nice welcome. It seemed the staff were being trained or working in other departments, if it’s not broken leave it alone, really missed Ulises at the pool area. I hate to miss any names as so many people treated us so great! We were met at the reception by Sophia on our arrival, big hug (thank you) Freddy remembered my drink??, all the staff are wonderful. We will be back! Gracias to the Casa Velas crew.

Best resort ever!! May 2025 This is my third visit to Casa Velas and I am always impressed with absolutely everything! It’s like fantasy Island. Everything that is included with your stay could not be compared, like the Tau Beach Club. The staff is amazing, the rooms are cozy, the resort is beautiful and perfectly located. I will make this an annual trip for the rest of my life. Special people are Avalos waiter Emiliano’s restaurant, Denis and Sophia front desk/manager, Armando so accommodating in every way (love him), Azael... I really hate to leave anybody out. I feel like I’m at the Academy Awards. They are all just wonderful people. I would give this 10 stars if I could.

Hosting our wedding at Casa Velas was truly a once-in-a-lifetime experience. We bought out the entire hotel for our wedding week, and from the moment we arrived, every single guest was treated like royalty. The level of service, warmth, and attention to detail we received from the Casa Velas team was nothing short of exceptional. Andrea and Elisa were the driving forces behind making all of our events happen flawlessly—from the rehearsal dinner at Tau Beach Club’s private room to the welcome party around the main pool, and from the ceremony in the botanical garden to the and the stunning cocktail hour and beachside reception in front of Tau. They were incredibly organized, kind, and always one step ahead, ensuring everything ran smoothly while keeping the energy calm and joyful. On the accommodations side, Miguel and Sofia were absolute rockstars. With 100+ guests staying on-site, they managed every room with precision and grace. From personalized check-ins to room requests and countless moving pieces, they made every guest feel important and cared for. Armando and Edie provided seamless transportation for our guests throughout their entire stay. No matter the time, they were consistently prompt and responsive the moment we reached out for assistance. The property itself is stunning—beautiful flowers, serene pools, and a beach club with breathtaking sunset views. The food and drinks were amazing with top quality liquors poured, the staff was consistently attentive and warm, and the entire hotel felt like a private oasis just for us. There were many wait staff that helped us throughout our entire stay some including, Jesus (Casa Velas), Fredy (Bar) and Enrique (Tau) and many many more. We couldn’t have asked for a more perfect setting. Our guests have told us again and again that this was the best wedding they’ve ever attended, and so much of that is thanks to Casa Velas and their incredible team. If you’re considering a destination wedding in Puerto Vallarta—this is the place. Truly unforgettable.

From the rooms to the gardens and pool, everything was beyond expectations. The staff were lovely and accommodating. Everyone went out of their way to make our stay more enjoyable. I was pleasantly surprised by the delicious food as well. I selected this resort because it is adults only and on the smaller side- I was trying to avoid college spring breakers. It was perfect- relaxing and peaceful. When we wanted more excitement, e we could go into the city or to the sister property. I will definitely return to Casa Velas!

Staying at Casa Velas as an athlete was an absolute dream. From the moment I arrived, the staff made sure I had everything I needed to stay on track with my fitness and nutrition goals—without sacrificing any of the luxury. The gym, while boutique-sized, was pristine and well-equipped with everything from free weights and machines to cardio equipment. I was able to stick to my strength and conditioning routines easily. Plus, the peaceful vibe of the resort made it perfect for recovery—whether that meant stretching by the koi pond or doing some yoga in the garden. The food was a huge plus. Every meal at their gourmet restaurant could be tailored to my dietary needs—clean proteins, fresh veggies, and even post-workout smoothies on request. I never felt like I was missing out just because I was training. Also, having access to their sister property's beach club added that bonus cardio via beach runs and ocean swims. The balance of focus and relaxation was perfect. 10/10 would return for a training escape.