Grand Park Royal Puerto Vallarta reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

4173 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great stay at Grand Park Royal Puerto Vallarta

wallacewatts (El Paso, Texas) on Sep 07, 2024

Overall great stay and excellent service makes this an excellent hotel to consider for your next vacation. My wife was concerned about a few items in the room that were missing including a lamp shade, but I didn’t even notice.

TripAdvisor users rated this property 3 out of 5

Nice place very good location

yubanaacosta on Aug 30, 2024

Nice place to getaway for the weekend WiFi sucks ac not as good /snack bar same thing every day it would be nice to have a change

TripAdvisor users rated this property 2 out of 5

Poor

manuelcruz2024 (Palmdale, California) on Aug 20, 2024

The food was low quality the amenities were not what I expected too many children's the pool needed more attendance

TripAdvisor users rated this property 2 out of 5

Not satisfied

celisp12024 (Rahway, New Jersey) on Aug 19, 2024

I am a member of Royal Holiday Vacation Club and I am not impressed after using it the first time. - I was told it would save me money but not. - Hotel at Puerto Vallarta is not ready for medical emergencies. I needed 1 Band aid and I had to buy 20 for $11 dollars because the hotel does not have an emergency kit. - Most of the time my family was limited to eat at the buffet. My husband and oldest daughter got sick. - The family pool was very dirty. First day in and I got itchy all over my body. By Saturday, the pool was closed because they were cleaning. I think pool is one of the main amenities that must be available all the time, since many of us travel with kids. - Overall I am not happy, thinking on cancelling my contract.

TripAdvisor users rated this property 4 out of 5

Great Family Vacation

AlexaCemi (Lutherville Timonium, Maryland) on Aug 18, 2024

We had a wonderful family vacation! Our room was spacious and comfortable with private balcony with a GORGEOUS View! We were able to see sea turtles and manta rays! Staff were friendly and helpful

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