TripAdvisor Traveler Rating

Smith was amazing! 10/10 recommend! Vibes are so relaxing and if you’re looking for a chill weekend getaway, I highly recommend to look into booking here! Beach was super clean and private which was very appropriate for the vibe we were going for!

We travelled with our extended family (6 adults and 6 kids) during the first week of April, and this resort was absolutely perfect for our group. From the moment we arrived, we were treated with such care and genuine hospitality. The staff were attentive, friendly, and really contributed to making our stay special. We loved the daytime activities, especially the pool entertainment, which had all of us laughing and joining in. It was such a fun atmosphere for both adults and teens. Our group was mostly teenagers, and we truly appreciated how inclusive most of the staff were. A special shout-out to Victoria, who kindly allowed our 12-year-old to participate in the cooking class alongside her mom. That meant a lot to us. (We did have a different experience with another activity instructor who didn’t allow her to join a jewelry class despite available space, which was a bit disappointing.) Victoria was wonderful with our kids, and so was Smith. We also received excellent service from Jesus at the bar and Jorge at the buffet. In general, everyone we encountered was kind and attentive. The resort itself was clean, the food was excellent, and the location was ideal. The beach was beautiful, with clear water and plenty of space to relax. We would absolutely recommend this resort, especially for families with teenagers. It offered the perfect balance of fun, relaxation, and great service.

Me encantó es muy profesional y alegre que nos motiva al 100 Smith is great and wonderful I love it the Zumba class

Where do we begin!!! Firstly our main man Brayan; from start, middle to finish, he was an incredibly integral part of our trip. We started to think he had a twin working as he was everywhere at once!!! A very hard worker who loves his job very much! Our bartenders that stood out were Diana and Arturo; they knew our drinks by day 2 and helped recommend new drinks for us to try!! The Sierra Rojo is chefs kiss!! We attended the Italian restaurant on 3 occasions ; it was THAT good!! Gonzalo was super attentive and gave us alternative options when the arugula wasn’t quite up to their standards! And we must shout out the chef at this restaurant as well; Fernando you are a wizard!! Please continue cooking with the passion you have shown us!!! We were upgraded to the VIP package; and people, it is SO WORTH IT! This option unlocks your own rooftop bar, with a private pool, cabanas, and so much more!! We will most definitely be returning in the future!!! Thank you so much everyone for making our birthday trips special!! Jeff & Ashley

Food quality sucks. Room service is not available all the time they should specify that. They don't have any bottled water. The drinks are mediocre. Check in was extremely slow.