TripAdvisor Traveler Rating

I had been at the Friendly Fin in April 2023 for 17 nights The food is fantastic and we had a great time They placed us at the MÍO as a free upgrade We accepted. My friend and I went. First time with no husbands. This send trip was only one night as we had other plans for the rest of the trip. I had been in Puerto Vallarta earlier. So when my husband arrived we had a great time at the Friendly Fun Our night dancing to live music was lovely

We have been coming to this hotel since I and my sister were children now we are adults! We return because of the great service and kind staff such as Karina who was there with us as a kid a wonderful friend! Issac also was here and Kalusha great people and friends that we know since forever who remember us each time we return! This hotel is not just a hotel it is our other home! Such friendship and kindness we feel just welcomed like family! We will be returning soon!

Excellent experience. Friendly and kind staff. Delicious food and great location. Variety of activities and amenities. Big shout out to Jose, Karina, Isac, Beto y Carmen for making us feel so welcomed just like the rest of Staff. We'll be back for sure.

I’ve never been one to write a review while still at the resort but I felt this trip warranted it. Staying for a quick 5 days and we’re disappointed in this resort. From the food, to the entertainment. They post the activities but they never happen. Food is the same every meal and both buffet. Best meal we had was when we left the resort on an excursion. They close all restaurants from 11-1 it seems so no options to grab even a snack. Might seem like a petty comment but even when they announce things it’s all in Spanish, most resorts we’ve been to they announce in Spanish and English. So a lot of the time we have no idea what’s being said. During our stay there were large groups who came through for the day, I absolutely have no issue with the crowds but it does suck when the staff cater to the groups and not the others staying at the resort as well. No evening entertainment either, no DJ durning the day. Service was ok. The one staff member who seemed to go above and beyond was Double Double from the beach…made people feel important and that he truly was happy to help you. I will say the location is great and the views can’t be beat.

Im not sure why this hotel is rated a 4 star as its more like a 2. For anyone traveling as a couple or with adult friends I would not recommend it at all. They state on their website that there is an adult section which there is an adult pool however, a pool and bar is pretty much the jist of it. The same music was playing repeatedly daily and the music for the family side was always playing over top. So you can't really enjoy the music because you can't decide what one you should be listening to. It would have been much better if the same music was playing for both sides as they are side by side. Adult side closes at 9 pm and they have a little dance floor with a DJ that starts at 8 close to the beach but they shut everything down at 10 pm. Zero entertainment for adults besides some daytime zumba. One night there was about 50 of us down at the dance party so to speak having a few drinks and listening to music and dancing. At 10 pm they shut all the music off along with all of the lights leaving everyone sitting in the dark. You have an option to move inside to the lobby if you wish. It was mind boggling as to why they would black the entire place out with so many of us still there. The following night they had a local wedding so they took the dance floor and moved it over along with the sound system and played music for the wedding party ONLY and the dance foor was off limits if you were not part of the wedding party. We were invited by the bride to come dance however, the staff told us we had to leave. Needless to say for someone traveling from another country and paying top dollar to enjoy a resort wasn't welcome to the enjoy a night of drinks and dancing because we were not part of the wedding party. You would think they would still be able to entertain their guests that paid for an extended stay but they prioritize one thing at a time apparently. The food was ok. However, they have two specialty restaurants included in the booking. One was available to book the entire stay but the seafood one they said would open on the weekend so once the weekend arrived we were informed it would be next weekend. We stayed a total of 9 days and had 1 option the entire time besides the regular buffet. I have stayed at a few different resorts and this one was definitely the worst I have been to. Needless to say it was our first and last time visiting the friendly.