Friendly Fun Vallarta reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

5886 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Unfriendly Friendly Fun?

tinamturner (Calgary, Canada) on May 11, 2024

I’ve never been one to write a review while still at the resort but I felt this trip warranted it. Staying for a quick 5 days and we’re disappointed in this resort. From the food, to the entertainment. They post the activities but they never happen. Food is the same every meal and both buffet. Best meal we had was when we left the resort on an excursion. They close all restaurants from 11-1 it seems so no options to grab even a snack. Might seem like a petty comment but even when they announce things it’s all in Spanish, most resorts we’ve been to they announce in Spanish and English. So a lot of the time we have no idea what’s being said. During our stay there were large groups who came through for the day, I absolutely have no issue with the crowds but it does suck when the staff cater to the groups and not the others staying at the resort as well. No evening entertainment either, no DJ durning the day. Service was ok. The one staff member who seemed to go above and beyond was Double Double from the beach…made people feel important and that he truly was happy to help you. I will say the location is great and the views can’t be beat.

TripAdvisor users rated this property 2 out of 5

Very disappointing!

Kayla S on May 01, 2024

Im not sure why this hotel is rated a 4 star as its more like a 2. For anyone traveling as a couple or with adult friends I would not recommend it at all. They state on their website that there is an adult section which there is an adult pool however, a pool and bar is pretty much the jist of it. The same music was playing repeatedly daily and the music for the family side was always playing over top. So you can't really enjoy the music because you can't decide what one you should be listening to. It would have been much better if the same music was playing for both sides as they are side by side. Adult side closes at 9 pm and they have a little dance floor with a DJ that starts at 8 close to the beach but they shut everything down at 10 pm. Zero entertainment for adults besides some daytime zumba. One night there was about 50 of us down at the dance party so to speak having a few drinks and listening to music and dancing. At 10 pm they shut all the music off along with all of the lights leaving everyone sitting in the dark. You have an option to move inside to the lobby if you wish. It was mind boggling as to why they would black the entire place out with so many of us still there. The following night they had a local wedding so they took the dance floor and moved it over along with the sound system and played music for the wedding party ONLY and the dance foor was off limits if you were not part of the wedding party. We were invited by the bride to come dance however, the staff told us we had to leave. Needless to say for someone traveling from another country and paying top dollar to enjoy a resort wasn't welcome to the enjoy a night of drinks and dancing because we were not part of the wedding party. You would think they would still be able to entertain their guests that paid for an extended stay but they prioritize one thing at a time apparently. The food was ok. However, they have two specialty restaurants included in the booking. One was available to book the entire stay but the seafood one they said would open on the weekend so once the weekend arrived we were informed it would be next weekend. We stayed a total of 9 days and had 1 option the entire time besides the regular buffet. I have stayed at a few different resorts and this one was definitely the worst I have been to. Needless to say it was our first and last time visiting the friendly.

TripAdvisor users rated this property 5 out of 5

Fantastic place!

87hungryr on Apr 20, 2024

We had a wonderful time at the Friendly Fun. The view is absolutely amazing. Sunsets in the sea are mesmerizing (we didn’t miss one!), food is wonderful and a good variety (nice buffet, tacos and other very good Mexican food), 2 fancy restaurants (filet mignon, sopa ????), pizza counter, coffee shop, don’t miss the bbq night! And people were so very nice. Thanks to Beto, Kari and Isaac for the animation (volleyball every day! ??), Israël for taking care of my knee, Juanita, Yasmin and Centeno at the adult pool bar for being so kind, Double Double and Nabor at the restaurants for the excellent service, Dani at the lobby, Beatriz at the coffee shop (always smiling ??) and finally but not the least, Horacio Rene, who played volleyball with me (ex professional volleyball player!??), but also for its kindness ??. So sorry if I forget anyone. Music all day by the pool can be irritating for some, but you can always sit by the sea if you want a quiet place. This is a very Mexican destination, we didn’t see much Canadians here and fiesta happens every night (quiet at 11:00). We absolutely loved it!! Mexican people are the best! ??

TripAdvisor users rated this property 5 out of 5

Excellent customer service

Jennifer G on Apr 15, 2024

The trip was amazing. I am very happy with the resort everyone was so pleasant, sweet, nice and very helpful. My kids had a blast. They did not want to leave. The kids club was awesome to have the girls really enjoyed it. The activities that Luz and Kary had going on made them want to keep going. Gave my husband and I a little break to go enjoy the adult area. Also Isaac, Double double, Israel wonderful staff they made everything so much more fun! I would definitely go back. I feel the resort is really good for someone who just wants to relax and kick back and enjoy.

TripAdvisor users rated this property 3 out of 5

Nice but mean

Guy B on Apr 13, 2024

They close the only good restaurant A la carte so they dont care about the customer.They Do remodeling they Say .But what about the peaple Who pay for having a Nice dinner at night.Very unpleasant.Not a good place for adults Who want tranquility.More for family.

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