TripAdvisor Traveler Rating

Positives The grounds and wildlife are superb. The resort looks amazing- communal areas very relaxing. Negatives Rooms- need immediate attention. Grubby, noisy and leaky air conditioning, yellow liquid leaking from ceilings. Very basic. Construction tents dotted around are an absolute eyesore, the noise is constant and no privacy from workers when you are near one. Drinks - need to have self service for soft drinks at least. Children queuing for 15 minutes for a simple drink in the cocktails queue. Nearly finished our meals by the time the waiting staff hot around to you in the dining areas. Rough areas of missing tiles on the swimming pool floor. My children cut their feet three times over the holiday. Staff not bothered even when my son’s foot was covered in cuts and blood. Accident form filled in, no apology, no I hope he is alright. Staff were either extremely lovely or rude. Not very family oriented- nothing organised for the kids in the pool which I thought was poor. All adults based. Drinking games etc The eating and drinking in the pool needs to be stopped- some of the things I saw bobbing around that pool was disgusting. This hotel needs a lot of room renovations.

As we come to the last day here at Catalonia Bavaro I wanted to share my honest opinion of the place as I do each year after my holiday. Firstly the positives and I get this is just my opinion so take it as you wish. The grounds are stunning with lots of beautiful seating areas dotted around the vast grounds where you can relax amongst some amazing wildlife. The pool is really big and has a lovely pizzeria and crepe place right next to it along with a bar. You can also walk directly onto a beautiful white sandy beach where staff try their best to clear the seaweed daily. There is a lovely little coffee shop we went to most evenings too. Unfortunately that’s where the positives end. The rooms are dated and quite scruffy we was firstly put in block 29 we had no bed for my 9 year old so had to go and get this sorted, later that night we found the air conditioning leaked and the sink also leaked which on a tiled floor is dangerous. The next day we was woken by drills and hammers so we looked outside to be greeted by what can only be described as a building site and this went on all day. After numerous complaints to reception we was relocated to a bigger room but still facing the building site in the same block which was pointless and this room also leaked from the air conditioning and a yellow liquid from the bathroom ceiling. Reception wasn’t interested so we have had to put up with it along with the noise sometimes up until 9.30 at night. This was a theme as everyone we spoke to had the same room issues. We have had to regularly queue to get into the buffet restaurant and then queue again for any food that was being prepared which isn’t great. There is a lot of choice but it is very monotonous as most buffet restaurants are. There is no drinks machines in the restaurants or the pool bar which is beyond me so you have to wait for the staff to come to your table which can take up to 20 minutes or queue at the beach bar whilst people are ordering cocktails again this takes time and could be so easily avoided. Also there is no ice creams the kids can have unless in the main restaurant again which surprised me. The pool ends up full of peoples drinks and pizza as people feel it is okay to eat and drink in the pool which is disgusting, not the hotels fault but should be stopped. The entertainment area was barely used so we ended up playing cards of a night. It’s a real shame as it has the grounds to be a great hotel but severely lacks direction. I would say it’s more of a 3* than a 4 plus. I would definitely come back to the Dominican but would never come back to this hotel.

The property has lots of stray dogs at the beach and cats all over the property. My room had lots of mosquitos, didn't have a working phone for any services. Patio was a construction zone, and would wake us up early in the morning.

Be careful. We booked three rooms at the highest price and then they sent us an email they can’t confirm the number of beds in the room. So we canceled and paid to have free cancellation. Now they tried to charg me over two thou for it Do not book them.

We have stayed for 2 weeks at Catalonia golf and casino, the guy from the beach bar Lisaul had the best vibe, the most funny and pleasant bartender that we saw at this resort. Thank you LisauL