TripAdvisor Traveler Rating

Brenda is a wonderful babysitter. She is very loving, patient, and responsible. My daughter felt very comfortable and happy with her, and it gave me great peace of mind knowing she was being cared for with so much attention and kindness. I truly appreciate the care Brenda has given my daughter for the second year in a row. We will definitely have her again next time.

Not good no phone and reporting to front desk not helpful.

First time a really nice vacation Customer service Welcoming Enjoy the events Food amazing ?? can choose what you like

We had the best time at this resort. Don’t listen to the bad reviews. This place is exceptional. We had a beautifully renovated room by the pool. We did go Privilege and it was worth it for the small price of the upgrade. Housekeeping was excellent. Our room was spotless and it was cleaned and restocked when we requested service. AC was great. Nice and cool. Bed and pillows were super comfy. The food all kind of tasted the same but we expected that. Tons of selection. Really loved the fruit and yogurt at breakfast. The pizza joint by the pool was great and crepes were delicious. We loved the Pur bar on the beach. Shout out to Israel and Elisabeth there. Always smiling. Have the espresso martinis! The curaçao bar by the lobby was our favourite spot in the evening. Christofer is by far the best at the resort. Crystal in the lobby was always helpful and made sure we got what we requested. We have been to Punta Cana 12 times and always stay at a more expensive resort. First time here and we will be back next year. Great value for the money. Great people. Great beach. Thank you Catalonia!

Here’s an honest not-picky review: This resort is more than sufficient for a family vacation. The buffets provide food that you’ll have no problem eating (some nights are better than others). Our 4&7 year old had no issues at breakfast, lunch or dinner. The A La Cartes had a good dinner date vibe to them, felt special. I’d say Steakville was the best (Fillet Mignon was absolutely on point)…while the Italian Mamma Mia was the absolute worst…the food was terrible. I’d skip it all together if I ever went back. The beach was beautiful, they cleaned the sargassum early every morning, and then midday if it came back. The water was always calm, great for kids. Lots of beach chairs and space for everyone to find a spot. You don’t have to arrive too early to find a chair, but all the shaded ones will be taken by 8am. Pool same thing. The only negative thing about the beach, is the people trying to sell you stuff every 5 seconds. I get they are trying to make money, but they will ask you the same question over & over….. hell my fren, where u from? Canada? Me too…Punta canada!!! Would you like glass boat tour? Hair braids? How about dune buddy my fren. Lol. Just say no, and be prepared to say no 5-6 times a day. There’s a bar by the pool, there’s a bar on the beach directly behind privilege. These can get busy sometimes. The Pure priviledge bar is a bit out of the way, but it’s a good alternative. I had privilege and found myself using the regular beach bar more than pure…since it was close. Nightlife was good, definitely popping. It seems that the resort population gravitates to the lobby/bar area at night, which is where the show stage is and everything else. Pretty nice to have it all centralized, looks like everyone was having a good time. The store area was underwhelming, but it had the stuff you need in a pinch…not much to do, there’s a kids play area there and the coffee shop is there. Nice little break from the sun on an afternoon. Privilege. I’d recommend it just for the room location alone. You also get a better beach spot, your rooms are closer to the beach, you get access to pure bar. The main thing is being closer to the beach. And your room is probably going to be a bit nicer and updated in privilege. The walk from the lobby to the pool/beach area is about 8-9 minutes. Some rooms are out there, where as privilege you are a 30 second walk from the pool and beach. And the beach breakfast/lunch buffet. All in all. Rooms were clean. Pools were warm, beach was warm. This place lacked nothing that would make me leave a bad review. If you come into this experience knowing that the staff are overlooking & serving hundreds of people at any given time… and if you just have patience like a normal person should, you will have a fabulous time. Your kids will love it also. We will be back. Swim up room is the best option if you have kids!