TripAdvisor Traveler Rating

This is a return visit after a great holiday in January 2025. We were not disappointed as the hotel and grounds are stunning and beautifully cared for. It really is a little bit of paradise, however we did find this year that the housekeeping within the rooms was a bit hit and miss! We had to on 3 separate occasions go and request towels, water and a hairdryer. The food in the buffet’s was bland and repetitive but there was always something to eat. The restaurants which are bookable were ok our favourite being the Italian. The holiday was made exceptional because of the staff, especially Hector in the main bar. Hector was above and beyond a barman, he is always happy to see us, remembered our drinks and was dedicated to looking after us. Along with Hector, the rest of the bar staff gave exceptional service special mention to Lewis and Lucus, always a pleasure with welcoming customer service. The darling of the bar team was the beautiful Daris who has the most welcoming smile and looked after us like we were family. Well done Hector, Daris, Lewis and Lucus it’s because of you that our holiday was excellent and we shall be returning again to see you all next year.

Hotel was nice an freindly...it have nice atmosphere... we enjoyed it as family on priviledged suite and as far as I know I will choose Catalonia resorts again in future ! There was few bits I will prefer to be better, but hey nothing is 100%... I would like to highlight also KID club with the Playstations for our teenager and good RACHEL supervising it! Also the Staff in restaurants and Bars were TOP ! Thank you!

The Catalonia Bavaria Beach resort is lovely. Lots of great food and drink options. The beach however was extremely disappointing. Murky cloudy water..Snorkelling on resort was not possible. Lots of seaweed. Amenities were great though so no complaint there. Too many vendors trying to sell their items at the main lobby. Annoying that you had to pass right by them. Also too many at the beach area Not much of a party vibe at the Catalonia if that is what you are looking for.

We stayed at this resort for two weeks in June 2025. Our holiday started with a dreadful first room, with strong damp smell, rotten front door, broken security chain, damaged bathroom fittings, sharp edges, a bowing ceiling, and constant noise. We were travelling with young children, and it took five days and multiple assurances before we were finally moved. The bell staff arrived over two hours late. The second room was better, but hot water was intermittent, making showers difficult. Service at El Palmeral bar was poor unless you tipped constantly, while the Curaçao bar was welcoming and relaxing. Food was disappointing, and we lost two days to likely food poisoning. Grounds and pool were pleasant, but the snack area near the pool had many birds, making it unhygienic for barefoot guests. The kids’ club lacked excitement, the golf resort wasn’t worth attending, and the rooms are not 5-star standard. Beach vendors were aggressive and unregulated, with little resort oversight. The main lobby and coffee shop were nice, and about 60% of guests were Spanish-speaking. Overall, this resort does not meet 5-star expectations. We will not be coming back anytime soon.

Just returned. Was in building 15 privileged package. Room was updated. Floors could have been cleaner, hair and grim sticking to our feet as soon as we walked in. Hot water was usually hit and miss but needed to let it run for a while. Had a safe issues and they ended up replacing no issues. Our group liked the buffet and restaurants except the Spanish. Staff were excellent especially for breakfast and at the “Pure” beach bar. Property is beautiful and the privileged beach was spacious, Lots of seaweed but staff would clean usually once, sometimes twice. Wish they would let their guests enjoy beach activities whenever they wanted, wouldn’t let you sign anything out.