Bahia Principe Grand Aquamarine - Adults only reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

2525 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Wonderful Week

Camper307326 on May 25, 2024

Good Lobby Service. When arrived there was a long line but surprisingly we got through it quite quickly. We were served by Marco and he made sure that everything was explained clearly and understood him well. He took care of us for the week. When we requested something from the front Lobby both Lobbies they were very accommodating. Loved the Adult Only Resorts. Shows were good. The grounds around the pool could be cleaner. The buffet the food always cold. Ice cream was always melted. The staff were not as friendly. Rooms are good. I found that they speak mostly Spanish not enough English speaking employees. Hard to understand sometime. Long time to wait for your drinks at any of the bars. Overall lovely weather and a good week with family. Truly would recommend and I would return myself.

TripAdvisor users rated this property 2 out of 5

Aquanightmare

Navigator709248 (Southport, United Kingdom) on May 23, 2024

Hi guys,bin dom rep 7 times,cuba,mex,jamaica ,this is the worst holiday ever,, !had to plead to change room,a/c was rubbish very damp sheets,shower cubicle wobbly n hand wand in,shower broke,cos we moved communications between house keeping bad,no clean 2 days I lost it rang up,she said oh,I will schedule u in for rest of wk!gee thanks!!coffee machine, in lobby allways out of what,we wanted ,no Pepsi in 5star lobby bar!had to chase up management to fix it.dirty scummy pool,no drinks in leaving lobby,he said,only welcome drink I said how bout goodbye drink,he looked blank.in jus laughed, girl,cut my band and I,was free no,thx did ya have nice time Nadal!wud not return or recommend Obviously, but that's jus in my opinion, hope,yours is better,

TripAdvisor users rated this property 1 out of 5

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Yoby Junior J on May 21, 2024

We arrive for two weeks vacation in check in we get room and we was informed this is best room and when I get inside the tv was from 15 years old and not working the bathroom looks bad and also when our neighbours take bath on the first floor the water drops on our ceiling I was worried to get electric shock when I dry my hair also the room was very humid they moved us to building 80102 much better condition but the housekeeper was not cleaning our room if we were not leaving the money for them also the room get mouldy callings then we get flooded in our balcony from floor above us and the door card stop work so everyone can enter to our room we raport this and keep changing key door every other day which was make sure not one have access to the room this is not something you looking for on holiday special 5 stars resort for adults. I’m member of this resort and really serious about the why is keeping at this moment it is for me 3,5 star ??

TripAdvisor users rated this property 2 out of 5

Made me sick :/

Emily K on May 21, 2024

Came for a party with a group of women… The good- entertainment! Welcoming, fun, polite. Huge rooms, nice AC. Sports bar staff was incredible. The beach! The bad- cockroaches crawling around the property in the lobbies and restaurants. CERTAIN Bartenders gave dirty looks and were hesitant to serve us even though we were prepared to tip. (Alex was the exception!). The drinks are quite watered down and come in very small glasses so you have to go back and order another and tip again after just a few sips. The beds are super hard. The front desk had the hardest time assigning rooms to the group even though it was all arranged before arrival. Multiple trips back to the front desk were needed just to reactivate our room wristbands. There were multiple volleyball courts but you could only play if you purchased a $22 ball. When you purchase all inclusive you don’t imagine there will be so many extra costs. Only one time slot at one restaurant was open to reservations over the 5 day trip. The ugly- the entire group got a horrible case of travelers diarrhea after the stay. We only ate at the resort. One week later we are all still suffering. Either the buffet was a bacterial / parasitic breeding ground or the water filters weren’t working… if 99% of the girls got sick, I don’t think it was a chance occurrence (we brushed our teeth with bottled water too!). Overall- did we have a lot of fun? YES Would I go back here? No because I’m still suffering a week later :,((

TripAdvisor users rated this property 5 out of 5

Better than I expected!

yodasmom (New Jersey) on May 19, 2024

05/14-05/18 Short Trip with my daughter. Having stayed twice last year at Ambar, which I LOVED, and are going back there in September, I decided to do Aquamarine for a short stay due to price. I was afraid I wouldn’t be as happy, but I was completely wrong! From check-in , shout out to Yudelka! Who was an absolute gem! She made sure, due to my mobility issues, that I had the exact room I needed, and upon leaving made sure my luggage was brought up and I didn’t have to sit hours in the lobby! She warm, friendly and Professional! Room were lovely! I stayed 81108, pool front and next to lobby and buffet, it was perfect. Room was very clean, AC was great, our cleaning person left extra towels and lots of water as requested, and my room was all done by the time I came back to get ready for lunch. We ate at Garden Grill, which was fine, we had the burgers, it was our first night, they were ok, but the steak and ribs everyone around us had looked delicious. You MUST go to El Olivo, from the elegance, to impeccable service, to the incredible food, it was amazing! I had the Duck, my daughter had the tenderloin, both incredibly delicious. Shout out to Sergio, who was attentive at Olivo and greeted us every morning at the buffet with a warm smile and made sure we were taken care of. We also ate at MEAT, which I really enjoyed this year. Pool vibe was a BLAST! Different from Ambar, that’s for sure lol, but so much fun! And the entertainment staff worked very hard making sure everyone had a great time! Lots of chairs with umbrellas till about 12 . Staff all over the resort were very sweet, always had a warm smile and an “Hola” lol. Tipping, I left 5 for cleaning service, 2 for Fridge ( I didn’t care if one person did both, but if not, I took care of both) I did a dollar a drink and 10 in Ala cartes. I did an extra 5 in El Olivo, service was sooo good, and Flambé cart was fun! All in all, a Great Trip, will be back next spring!

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