TripAdvisor Traveler Rating

My husband and I recently returned from a vacation at Bahia Principe Escape Aquamarine and had a wonderful time. The staff at the resort were wonderful, particularly Juan at the main pool. He was so friendly, energetic and a wonderful ambassador for the resort. You couldn't help having a smile on your face when he was around! We liked the fact that we could get unlimited a la carte dinners and enjoyed many restaurants. Our favourite was the Fish Market down at the beach. The food was delicious and the service was great. We also really enjoyed Limbo at Amber and El Olivo at Aquamarine. The only disappointment was the loyalty program. Under the old loyalty program we were Black status which gave us special perks. Under the Hyatt program, there was no loyalty recognition. Being Hyatt Explorist status should have given us free premium wifi and a room upgrade. I suspect that our room was supposed to be an upgrade (we were in the building nearest the buffet and main lobby), but we looked out onto a solid wall. The premium wifi was not free, although the regular wifi was very good. Having to re-qualify for loyalty status every year doesn't seem to align with our vacation expectations.

Great vacation again for our 3rd time at Aquamarine. Great service, great food. Resort and room were clean.

5/5: Gardeners ... they worked very hard in the heat. 5/5: Chefs... the food was always lovely and a great choice. ( loved the omelette at breakfast..thank you Gabriel. 5/5; Cleaners.. especially ALBA ... thank you. 3/5: Barstaff .. some had dreadful attitudes...young lady ( can't remember her name).. got our drinks around the pool most days. Always with a smile and a chat. 1/5; entertainment was rubbish ok if you like Spanish ( soooooooo very boring)... English songs were on a loop and only played about 15 songs...there are millions of songs out there. Some entertainment staff were very big headed. No rules in any of the restaurants Be as loud as you like and wear what you like! 5/5: to the golf drivers great to have a little ride around. It is not a 5 star hotel at the most it is a 3!.

Our stay at the aquamarine has been one of the best holidays we have had. The staff have been nothing short of amazing and a real credit to the resort. There's so much going on during the day and evening you really can do as little or as much as you want. It's clean and well maintained. The buffet restaurant has been the best we have ever been to the choice has been brilliant and you can eat something different everyday. There are a number of al a carte restaurants you can book which again has been a real pleasure to try out. Our room was perfect very clean and had everything you could ask for. We didn't spend much time down the beach but looked very nice lots of sunbeds and shade. Around the pool there are loads of sunbeds and shades for everyone at no point has it been full and a problem finding one. We have met some great staff and had some laughs with them. 2 weeks here really isn't long enough. One thing is if you are like my wife a tea drinker bring your own teabags they are a big coffee drinker but their tea are specially ones either herbal and black tea. We did have a mini bar in the room whilst the water was refilled Unfortunately soft drinks and beer wasn't but really only a small inconvenience. We have been biten a fair bit by Mossies but unfortunately that can't be helped we did bring antihistamin tablets and bite creams a definitive most. The temperature and uv are very high and easy to burn so bring plenty of suncreams and after sun our aftersun had bite repellant which seem to help. I would definitely recommend aquamarine it is a massive resort and they have road trains to get around which makes it easier and they always helped if we weren't sure how to get somewhere. The maps are colour coded so you know which road train to catch. Enjoy

We had a lovely 2 weeks here. We booked all the restaurants 10 days before we arrived and booked some once arrived. Every restaurant was lovely. Buffet restaurant was good but usual issue of food not being very hot. All the staff we came across were friendly and made sure you felt looked after. The only issue we had was lobby bar at night the queue was always quite long. Special shout out to the waitress around the pool bar, sorry i can't remember her proper name began with a L. She was so lovely with us. The entertainment team were great and for 1st time ever we got involved in a few activities. Plenty of entertainment at night aswell. Rooms are in need of an upgrade especially the bathrooms. This was the only negative we could give.