TripAdvisor Traveler Rating

If I could give 0 stars I would. I am going on every platform I can and letting future visitors know what goes on at this resort. My second day here, housekeeping stole my $180 perfume and my shampoo/conditioner. I made an incident report that night. It is now 5 days later and I am being told “we asked the workers and they said they don’t have it” Well of course if you ask someone if they stole something they are not going to admit to it and loose their job. They told me if it wasn’t locked up in the safe there isn’t anything they can do. They are completely fine with their housekeeping being thieves. I will NEVER EVER recommend this resort to ANYONE!

My 1st time to Punta Cana and this resort. It will be my last. I arrived today almost 2 hours ago and still sitting in an unair- conditioned lobby because even though I've shown them my reservation and they have confirmed I have one it doesn't show in their system. Until they can get it resolved they won't give me a room and they have no idea how long it will take. The concern and hospitality has been zero. Shame on Bahia.

We have been to Bahia Principe Punta Cana before, and this time we stayed at Escape Aquamarine—it was a wonderful experience. The restaurants offer fabulous food selections. Breakfast and lunch at the buffet had a great variety of choices. The beach was beautiful, with plenty of space to relax. A couple of days were rainy, and there was some seaweed on the beach, but it was cleaned up regularly. The rooms we had were a bit outdated, but staff were quick to fix anything when needed. Everyone was very helpful even if they didn’t speak English, they would find someone who did. Overall, it was good value for the money, and I would definitely recommend a stay at Aquamarine.

What a beautiful resort. A 5 for us. loved everything about this resort. Our rooms to the food to the staff, especially Coralina and Maria serving in the buffet and Juan in the pool area getting us our drinks. Beautiful well maintained resort. All employees were very helpful and pleasant. All in all a very lovely time at Aquamarine.

My wife and I stayed at Bahia Principe Aquamarine from April 16th to the 23rd, and after reading some negative reviews, I honestly don’t understand where they’re coming from. From the moment we arrived until the day we left, the service was exceptional. The food was consistently good, and the entertainment added to an already great experience. We stayed in Building 71, which was perfectly located—close to everything and very convenient. One highlight of our trip was renting a beach cabana at the Aquamarine beach for two days. It included wine, a fruit tray, and attentive service throughout the day, with ice always available for our drinks. I especially want to recognize Liciana at the beach. Her service was truly outstanding—friendly, attentive, and professional. She made our experience even more memorable. I sincerely hope her hard work and dedication lead her to a management position one day, because she absolutely deserves it. Overall, we had a fantastic stay and would gladly return.