TripAdvisor Traveler Rating

Second time here five stars. A few minor issues that can be overlooked. Lots of cleaning and maintenance happening. Also lots of seaweed but that’s the time of year. Staff are very friendly. I would highly recommend private transfer to the resort from PUJ (we used DAT)

This hotel is in beautiful grounds and kept to a high standard. Rooms are clean spacious and comfy. Had a lovely holiday, experienced the bars and à la cartes as well as buffet restaurants. This hotel in my opinion does need some improvement and tweaking to warrant its 5 stars. The food can vary in quality and presentation in all restaurants. This also applies to service as well. I can see where the negative reviews come from. However, would not hesitate to come back. or recommend this hotel.

My reservation was made through JetBlue! We booked the Bahia aquamarine resort! We got upgraded to Bahia Ambar thinking it was a Luxury Hotel and paid an extra $864.00 for both rooms that we had. I came for my anniversary which was on July 4th and it was ruined. The Bahia Ambar is not a Luxury Hotel!!! Don’t get fooled. The restaurants all need some help from the service to the quality of the food. What i really want to say is, Antonio, Jesus, NoNo ( waiter in the buffet), Yohandry, Ezekiel, (bartenders), bellman, the entertainment group were all amazing. I feel that it was wrong from the hotel to charge me $864 for an upgrade that didn’t even exist! Very sad!!!!

Amazing stay. The hotel was impeccable, and the food quality was very good. I will come back. I want to give a big shout out to the beach bar bartender, Confesionario, and Alexandra. They were always on top of our drinks and asking if we needed something.

just returned from an excellent 6 night stay at Bahia Principe Escape Ambar. I am a travel agent and I have been to a variety of different resorts. I will try to be as detailed as I can on what I liked, loved and what could be improved. I have been to this resort twice previously but stayed at the escape Esmeralda which is the family side. This was my first time staying at the AMBAR, adults only resort. 1) I always feel the staff is the most valuable thing at this resort. I still feel the same. 99-9 percent of the staff are amazing. Whether it’s the lobby, buffet, restaurant, bell staff, maid service, bartenders…. Everyone was amazing. I still feel the same. These folks know and understand service. We did have an odd negative encounter with the staff at other Mexican spot our first night so if I had to change anything, I would restart the Mexican restaurant with staff that matches the friendliness of the typical Bahia staff. 2) rooms were beautiful, clean, bed was comfy. we had a room with 2 beds and there was a desk area plus a sitting area and outdoor pool. we only used the beds. room was spacious, had a large shower with both rain water shower-head and hand held shower head and was alway perfect pressure and temp. room. This room did not have the automation option for lights and tv like in Bahia. There seemed to be more channels on the tv but we could never find a channel guide or menu. The room had air conditioning and a ceiling fan. Note: all the outlets are 2 prong not 3 prong. So my extension cord for chargers did not work. There were plenty of usb outlets throughout the room. 3) there is an app you can download to your phone to check daily events and make reservations. My only advice here is, it would be nice if the app told you where the event was. It took me a minute to figure out it was limiting entertainment list to only those at the ambar in the lobby. I think they could improve here and list a full page of resort events and locations as well as resort map. Having been here twice before, I was aware of a casino, a karaoke bar, plus sports bars around the resort. While we were there we enjoyed some great events at the resort but it would be great to know where all the resort events are nightly. 4) food at the daily buffet was really good. there was a great variety of things to choose from . steaks, lambchops, grilled shrimps , pastas, nachos, local fare. there is enough to choose from. Also the buffet was very clean, air conditioned and nice environment. The buffet countries to be high quality. 5). There were a lot of mosquitoes in the lobby area at night. I never has this problem at Esmeralda. Maybe it’s timing but at Esmeralda when I remember seeing men come out nightly to spray for pests. I never saw this at ambar. I think they need to spray more around lobby. The mosquitoes are bad. 6) spa services-- great rates and amazing services. treat yourself. Still great. Love Rosany! Great massages every time. 7) pools- there is a huge main pool at this resort. there were always more than enough chairs and towels. bar staff were very friendly and drinks were nice. They often had a band, a dj, pool contests or a foam party. Never a dull moment. 8) sports bar --ambar had its own sports bar. I never went to that one. I rode the trolly to the sports bar at Esmeralda. I think the menu is the same at both. Nice place to hang out. 9) . resort is huge so you will be walking or taking the trolley carts. I am short and have difficulty climbing into the carts. I was so happy to see they actually made improvements here. Now they have steps inside the trolley carts to help the shorties. They also have some carts that are smaller and lower to the ground. now a few things that I think could be improved upon did did not ruin my stay-- 1). Room service needs more options. A pizza would be great or healthy salad with grilled chicken or shrimp on top with Italian or blue cheese dressing. The only choices were beef wraps, pasta, burger, or generic fruit plate or nachos. Buffet closes at 3 so if you having out at pool all day your options are limited. Also my room mate had some early morning excursions before the buffet opened. Ordering eggs super early around 5 am did not appear possible on the preorder menu. 2) we tried 4 of the restaurants. Italian: pizza was good, the rest was subpar. The lasagna was not good. Oddly the lasagna at the buffet was delicious. The bar service here was also good. I really wish the pizzas were on the room service menu because they are great!! Limbo: still my favorite. We went here 3 times. The steak is delicious. The sea urchin soup and scallops are great. The lemon cloud is yummy. They also have great welcome cocktails like raspberry 75. Bar service is good too. I had a nice cosmo here. Meat: loved the bbq chicken wings. Yummy. Someone should add these to the menu at the sports bar or on room service. These are better than the sports bar wings. Great bar service here. The crab cakes are good but they are not the typical American recipe, they kind of taste like thanksgiving stuffing. But who doesn’t like thanksgiving stuffing? Mexican: hated it. The only restaurant that had rude staff and the food was not great. We ordered fajitas. It’s not the grilled sizzly kind. It’s more like meat stirred in a sauce abandoned the sauce is not a great flavor. How do you mess up Mexican? Just skip this place. Even the margaritas were subpar. For our group. We agree eating at buffet is first option, limbo is second. If you are wondering- yes there is also a beach, but we hung out at the pool and never ventured to the beach. Often. I am Sure it was beautiful but I didn't make time for it. Overall, I had an amazing time. will share a few pictures. I will definitely return. This is a great place. One more thing, this resort is now part of Hyatt. They need to complete the merger of the websites so that you can see your reservation on Hyatt pages. The merger has made accessing the old pages impossible or confusing. This is 2026, figure it out!