TripAdvisor Traveler Rating

Can someone compare this resort with say a Riu sort in Cancun mexico...... better or worse or same level. THANKS

Excellent week had by all! Of course reviews are based on personal experiences and also your attitude towards it. Having been to Punta Cana multiple times, our week here was lovely. Here are some small helpful tips we found… Upon arrival you will be dropped at aquamarine next door and transported back by cart here to Ambar where you will be checked in.. cool towel and welcome drink given and also your wristband containing room key. Download the BAHA Principe app as you can book alacarts and see events easy this way. We played bingo and also did the silent disco for fun. They will deliver your bags to your room, no elevators, 3 floor buildings. Building 64/65 are in middle but all are within close proximity to main area. Main buffet is on the lobby, always omelette station, stir fry, pasta, pizza, fruits, fresh juices, meats and fish. Anything can be tossed on the grill if you prefer your food extra hot. You will not find salt/pepper on tables. They give small packets of needed. Rooms are large and spacious.. keep in mind the shower area is just a see through glass partition. We did not care but some may be more modest. If your closet light seems to be always on just make sure the door containing your room safe is shut as this contains the sensor. You can book Several alacrts here and at neighbouring resorts .. we tried Meat, Mongolian, Italian, Mexican, Oriental.. all were delish. Our least fav was Mexican. If you wonder next door to the Punta Cana resort you can try “the truck” restaurant. You can order wings, fries etc from A screen on the wall n they call your number when ready. You just enter your room#. The Sports bar has AC, pool table and tvs. Everyone loved the wings there. Bring yourself a tumbler or plastic straw, a pool floatie as almost everyone was chilling on one. Towels and washrooms right by the pool. Small beach buffet should you decide to change things up. Not as much as main buffet but an option. Beach cleaned daily, water was rough most days so we stayed poolside plenty. Lots of beds on beach and by pool and we did not have an issue getting any. You will be asked multiple times about spa visits or excursions etc not a big deal as we would just say no thank you and moved along. However I did try a facial and it was lovely. All in all weather was hot and humid, ladies being some humidity spray. Rain came in fast, brief and didn’t last long. Umbrellas in room. The coffee shop was lovely, great cappuccinos, warm croissants and small sandwiches. We cannot wait to return! Thank you friends!

5/5 Stars – Fantastic 2-Week Stay! Outstanding Service We just returned from a 2-week stay meet some really nice people and had the absolute best time! The resort is wonderful, but the staff truly made our vacation unforgettable with their incredible hospitality. A special thank you to Yasel, our concierge, who took exceptional care of us throughout our stay. Elainy, our maid, kept our room spotless and fresh every single day. Huge thanks as well to Laidy, the lovely waitress in the lobby bar, for always being so attentive and friendly. Also, a big shout-out to Marleen and Bianca, who kept our drinks constantly topped up while we were relaxing at the swim-up rooms! Everyone went above and beyond to make our trip special. We will definitely be back and highly recommend staying here!

This is me doubling down on my boyfriend’s review while we are actually staying here, my boyfriend pointed out that the drinks and food are not 5 star, to which management responded, well yeah, certain food a drink is premium and can be paid for as an extra cost, news flash, you advertise as a 5 star, and its an all inclusive, we were quoted 86 usd for a bottle of grey goose, 5 dollars for a corona, ur tap beer smells, and this in no way takes away from the wonderful staff at the resort, they make this trip worth it, they try their hardest, this is management’s downfall, stand behind your product, tell people on your website, well its a 5 star if you pay an extra 80 dollars for a premium meal, and extra 5 dollars for a real beer, hope you pay your staff better than you treat your customers

Vodka tastes like rum, you have to pay for premium beer, or alcohol, room run down, food 3 star at best, I’ve stayed in Cuba 17 times, so I’m not a picky eater, I’m not hard to please, this place wouldnt even get a 5 star rating by Cuban standards, my issue is with calling yourself 5 star by punta Cana standards when you are no where near that, weather was great which is why you got 3 stars, coming here, met many people at the airport that praised this place, granted they stayed here years ago, years ago when this was a 5 star, note to self, better research in the future