TripAdvisor Traveler Rating

We had a fabulous stay , great value for money The food was mostly outstanding , and we were able to book a different restaurant every night ! The entertainment was the best ! You literally had so much to do and the entertainment team were brilliant, bringing so much energy and positivity. That’s a huge plus to this resort ! The pool area is quite a party area lots of music and fun !! Lots of people enjoying themselves. The team serving around the pool were mostly helpful My only negative . it was a struggle to get a Diet Coke , zero sugar mixer - lots of negative conversations around that ! But all in all once it did not effect my stay My room was clean and cool and was serviced twice a day on my request Great holiday

Just got back from a fabulous week at the Ambar, part of the luxury Bahia Principe complex in Punta Cana. Here is an honest review of our experience ( early 40’s professional couples, child-free) with TUI to help you get the most out of your trip! ??FOOD: Book your dinner reservations before you go via the app so you can experience all of the different restaurants across the complex. Service in all the restaurants is excellent. Recommend Yurta, Portofino and Meat for really delicious meals…Limbo was disappointing- bland though beautifully presented. My bf got food poisoning whilst we were there, not sure how- generally everything seems freshly prepared and tasty. ??DRINK: drinks are plentiful and varied, there are beautifully presented welcome drinks in the restaurants but all seem to taste the same. Very sweet and cheap, watered down. It’s no Botanist- or even Wetherspoons!! Both beer and Prosecco had an unpleasant taste too which you don’t expect from a luxury hotel. Top tip- ask for the branded spirits on the second shelf, we finally got a decent g&t with tanqueray/bombay sapphire about half way through when we realised we could do this! ??BEACH and POOL: Absolutely dreamy location- the Ambar is right on a white sandy beach where you can swim in the beautiful ocean, enjoy a massage, chill and people watch all day ?????? Pools are clean and lovely with lots of activities going on and swim up bars. ??PEOPLE: Ambar is described as ultra luxury, but in all honesty, it appeared to be full of chavs with money, eating and drinking to excess- making it not much different to Benidorm at times. Lots of American tourists too. The real Dominican people make it- all of the staff, beach workers are super friendly and lovely, always happy to help and call you “family” which is really cute. I had the BEST massage with Alexia on the beach- definitely recommend and it was only about £40. ??WEATHER: Lovely heat- scorchio for sun worshippers by the pool but warm breeze on the beach, sea is warm and easy to swim in as sandy and fairly shallow. When it rains it soon blows over so don’t worry if there’s a downpour when you’re there. Take lots of mozzie protection- more is more! I did wristbands, DEET spray and mozzipatches at night and had no bites, but my friends got badly bitten despite using one of the above. ??CULTURE: Dominican Republic is a beautiful country - we did trips to stunning Saona island and a buggy drive through the countryside at dusk with a swim party in a natural cave/lagoon! Amazing experiences- all arranged via TUI with wonderful local guides, so felt organised and safe. However- be prepared to see the real country outside of the complex- it’s very poor and I did feel like there was an undercurrent of danger/crime. I also felt a lot of guilt/white privilege returning to the gated luxurious resort, which then felt a little synthetic, a million miles away from real life culture which we like to experience and explore on holiday. All in all, a fab week away to escape the January blues… wish we had stayed longer, 7 nights is not really enough. Enjoy your stay ??

Great hotel. Clean rooms, good food, friendly staff and Excellent Entertainment staff. They had activities during the day and night it you choose to participate that were really fun. The Entertainment staff interacts with everyone. Grabiel, Wilson, Luiz and Lockery are Truley the Best. Jeysi in customer support in building 6900 was so helpful. She goes over and beyond and speaks English. The beaches and pools are clean and beautiful. I definitely recommend this hotel. Enjoy.

My friend and I stayed for 5 days and overall had an amazing time! We loved the pool & beach. That’s where we stayed the majority of our time. We loved that we could go between the other resorts to check out different restaurants and activities/shows. The staff were all pleasant however most do not speak or understand English. All the food and beverages we had at the restaurants was good (Limbo, Taino, Fish Market, Takara, Casa Bella). I enjoyed the breakfast buffet in the lobby but the lunch buffet at the outdoor poolside location was unimpressive. When we arrived our concierge took us to our room where we noticed a bedside light would not turn off. We also noticed the room did not appear to be kept up or even cleaned. It looked like there was mold by the door. The shower was dingy, there was hair all over, the mirrors were all chipped you could hardly see through them. The room was unacceptable for how much we paid for this trip! We asked to be moved and without hesitation they moved us to a fantastic room that had a partial ocean view. Although this room was a lot better, the door handle was rickety and they only have one lock on them. The handle to the balcony is also rickety. We found a roach/large cricket of some sort in the bathroom. And what they fail to mention is, there is no door to the bathroom! The shower is glass and you can see the person showering while in the room. Made for a kind of awkward girls trip. There are smelly cats everywhere too. The entertainment, shows and activities could have been better. Some mediocre singers some nights, a corny white party and foam party. It is nice that you can check out other resorts entertainment though. We enjoyed the shows at the Theater Tropical. The discotheque and casino are subpar. The website makes the resort look amazing but everything is old and outdated. In need of a lot of renovations. The bathroom stalls at the outdoor buffet by the pool don’t lock and the toilets don’t flush. The mini bar in the room could have a lot more in them. The room service is a joke. There is hardly any late night food. My friend and I always have a great time together and we just loved the amazing weather. We however would not visit again.

We booked trough TUI and the room needed to be sea side and top floor with for honey moon booked almost year before we arive. when we get there they offer us some room on first floor from another side to watch the other hotel and small room. without mark on the door for happy honeymoon on some other rooms there was some visible marks for happy birthday and honeymoon. but my wife was bit upset about that becouse they treat you by tips not face or coulture.. we was there two weeks 14 days and honestly we don`t thing we gone get back there ever again. 95% of the stuff didn`t know english at all... its very hard to understand with them...