All inclusive

Serenade Punta Cana Beach & Spa Resort

Punta Cana 5.0

Overview

Serenade Punta Cana Beach & Spa resort is a luxurious hotel located beachfront and offers a range of privileged amenities and services. 

Rooms

603

Rooms

Luxury Tropical Garden View
538 square feet
  • 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Luxury Tropical Garden View
538 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony

Luxury Master Suite
1054 square feet
  • 2 king beds, and 1 sofa bed
  • Pool view
  • No more than 6 guests in the room
Luxury Master Suite
1054 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony

Luxury Swim Out
538 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • No more than 4 guests in the room
Luxury Swim Out
538 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony

Premium Suite Preferred Club
839 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • No more than 4 guests in the room
Premium Suite Preferred Club
839 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony
Additional details

Preferred Club Services include:

  • Private check in/check out 
  • Exclusive pool with jacuzzi/solarium area equipped with hammocks and beach umbrellas
  • Exclusive Gourmet Restaurant
  • VIP Beach area equipped with European, Balinese, Asian Balinese, hammocks and beach umbrellas
  • Personalized beach menu service with a selection of hot and cold appetizers

Premium Suite Outdoor Jacuzzi Preferred Club
838 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 2 guests in the room
Premium Suite Outdoor Jacuzzi Preferred Club
838 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony
Additional details

Preferred Club Services include:

    Private check in/check out 

    Exclusive pool with jacuzzi/solarium area equipped with hammocks and beach umbrellas

    Exclusive Gourmet Restaurant

    VIP Beach area equipped with European, Balinese, Asian Balinese, hammocks and beach umbrellas

    Personalized beach menu service with a selection of hot and cold appetizers

Amenities


Location

Address
Cabeza de Toro, Punta Cana, Higuey, 23000, Dominican Republic

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.5
TripAdvisor users rated this property 2 out of 5

Think twice before coming here.

AirOnealR (Connecticut) on Feb 24, 2024

First off, I’d like to say. The resort is beautiful. Nice pools and the beach is nice, the staff is also friendly. But that’s where my great experience stopped, I stayed here for 6 days. And my family members were getting some kind of stomach bug and many people here were also going to the clinic and or hospital because of it there’s a very bad sewage smell emanating from the bathrooms and all over the resort. The odor got very strong once we got on the resort. Don’t get me wrong when you’re in an underdeveloped country everything can’t be perfect, but completely neglecting what’s going on is unacceptable. You let the front desk staff know? They write it down and say they’ll look into it but never do. I asked for room service on my 3rd day, I come back to the room and it smelled like someone mopped the entire room with a molded filthy mop. It was extremely unbearable, I go to the front desk to request a change in room bc I’m extremely sensitive to mold or mildew bc it flares up my sinuses and causes an immediate sinus infection which then leads to a respiratory infection. Guess who now has a respiratory and sinus infection???!! Staff told me that they could not change my room as they were fully booked but will have some one come back and clean again. I leave, come back to my balcony door ajar, fan plus AC on. Mold and mildew smell still in full swing. Now we leave, allow the room to Air out, pretty much all day and come back the smell is still there but not as potent. Now I’m coughing up a storm, spending insane amounts of money in their OVERPRICED gift shop for cough medicine and decongestants and Vicks bc of my now respiratory infect. We move onto day 4 more family members getting this stomach bug along with other people staying here. We go to the front desk again and let them know something is spreading here and they need to address it. We were told by an attendant who works at the location that the “hotel management knows about the smells and the stomach bug going around but they don’t care bc they know ppl will not leave bc of the amount of money they spent to get here so they will deal with it” I can’t tell you how much we wanted to get out of this place. As I said in the beginning. Beautiful resort, nice beach, nice pools, friendly staff, but that is it. The food is under cooked and mediocre, as typical for resort food but out of 10, the food gets a 1. There’s nothing special about this place. Take your money elsewhere if you want to be treated respectfully.

TripAdvisor users rated this property 4 out of 5

Awesome holiday for our family!

Y132OUshannonm on Feb 24, 2024

We loved this resort! Food was fantastic. Entertainment was amazing for both adults and kids. A special mention of Eric of the Entertainment staff, better known as Coca Cola. My children and I absolutely loved him! He went out of his way to make us feel welcomed and taken care of! We would have rated our experience 5 out of 5 except for the treatment we received from one staff person that became very rude when we declined to buy in to a time share. Was promised a tour and a meal which they refused when it became clear we weren't interested. The experience was supposed to be 60 minutes but was 2 and a half hours. Aside from that, we were more than satisfied with our holiday there and would absolutely return and recommend! Resort is beautiful and well maintained.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.