All inclusive

Serenade Punta Cana Beach & Spa Resort

Punta Cana 5.0

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Overview

Serenade Punta Cana Beach & Spa resort is a luxurious hotel located beachfront and offers a range of privileged amenities and services. 

Rooms

603

Rooms

Luxury Tropical Garden View
538 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Luxury Tropical Garden View
538 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony

Luxury Master Suite
1054 square feet
  • 2 king beds, and 1 sofa bed
  • Pool view
  • No more than 6 guests in the room
Luxury Master Suite
1054 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony

Luxury Swim Out
538 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • No more than 4 guests in the room
Luxury Swim Out
538 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony

Premium Suite Preferred Club
839 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • No more than 4 guests in the room
Premium Suite Preferred Club
839 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony
Additional details

Preferred Club Services include:

  • Private check in/check out 
  • Exclusive pool with jacuzzi/solarium area equipped with hammocks and beach umbrellas
  • Exclusive Gourmet Restaurant
  • VIP Beach area equipped with European, Balinese, Asian Balinese, hammocks and beach umbrellas
  • Personalized beach menu service with a selection of hot and cold appetizers

Premium Suite Outdoor Jacuzzi Preferred Club
838 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 2 guests in the room
Premium Suite Outdoor Jacuzzi Preferred Club
838 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Garment steamer
  • Terrace or Balcony
Additional details

Preferred Club Services include:

    Private check in/check out 

    Exclusive pool with jacuzzi/solarium area equipped with hammocks and beach umbrellas

    Exclusive Gourmet Restaurant

    VIP Beach area equipped with European, Balinese, Asian Balinese, hammocks and beach umbrellas

    Personalized beach menu service with a selection of hot and cold appetizers

Amenities

  • Children’s pool
  • Waterpark

Kid's Club

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12

Type Amenities
Pool Bar Pool bar
Sports Bar Sports bar
Lobby Bar Lobby bar
Bar Terraza Bar
Bar Teatro Bar
Vertigo Nightclub
Sunset Cocktail Bar Rooftop Bar Open air
Allegra Bar on the Beach Beach bar
VIP Preferred Exlusive Lounge (Preferred Club guests) Bar

Minimum age restrictions apply, picture ID required.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property

Type of restaurant Type of cuisine Open for Additional Information
Central Plaza Buffet Restaurant Buffet International
The Cut Prime Steak À la carte Grill/steak house
Kyoka Asian Food À la carte Asian
O'livo Italian Delicatessen À la carte Italian
Bellum Mediterranean Breeze À la carte Mediterranean
Gourmet Preferred Club Restaurant À la carte Gourmet Exclusive to Preferred Club Guests
Itzen À la carte Mexican

  • Rooms: 603

  • Fitness centre
  • Salon available ($)
  • Spa available ($)
  • Spa treatments available ($)

Cabeza de Toro
Punta Cana, Higuey, Dominican Republic 23000
809-552-1700

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 2
  • Splash pads

Water sports

  • Non-motorized watersports

Other activities

  • Beach activities
  • Daily activities
  • Nightly entertainment

  • 24 hour front desk
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Cabeza de Toro, Punta Cana, Higuey, 23000, Dominican Republic

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Thank you Madeline and Keila for going the extra mile

Julio Alfonso C (Los Angeles, California) on Feb 03, 2023

We enjoyed our stay at the hotel, but what we loved the best was the entertainment team. Especially Madelin and Keila. They had fun activities at the beach, pool, and around the hotel. They went the extra mile to make us feel comfortable and welcome. These ladies made our stay extra special.

TripAdvisor users rated this property 5 out of 5

Wonderful All-inclusive

garycZ373BG on Feb 03, 2023

My husband & I have been visiting Caribbean all-inclusives for 20 years. This one ranks near the top. We stayed five nights in January for our 20th wedding anniversary. The place was clean, food was good, staff was nice, bed comfortable, entertainment fun. It's not very far from the airport. Our room was spacious, had lots of storage, a fridge, a coffee maker, a safe, and had a balcony over the pool. (We could also see the ocean from our balcony.) The resort has 5 or 6 pools, beautiful landscaping, an upscale gift shop, a huge buffet restaurant, a Mexican buffet restaurant (in the daytime), a food truck, a few coffee shop/bakery-item type places, and several specialty restaurants. The lobby area has bars and lots of couch-type seating. We found available beach chairs and pool chairs each day. The housekeeping/janitorial staff were constantly cleaning, painting, scrubbing, keeping the public areas pristine. Our room was cleaned daily, our bed was made, our floor mopped, and we were given fresh towels. (This has not always been the case in all hotels in the USA and overseas since Covid. Many hotels since Covid only have housekeeping enter your room if you ASK. Not so with the Serenade. The staff worked in our rooms every single day and kept it spotless.). They kept our room fridge filled with cold water bottles. The staff was very friendly, & always said, "Hola" & smiled when you passed them in the hall or on the outdoor pathways. We have no idea why some reviewers complained about the type of food there! Each evening there was a multitude of breads, vegetables, salad fixings, pastas, pizzas, your choice of fish, beef, chicken, mussels, and a huge number of different types of desserts that were scrumptious. Four flavors of ice cream, along with sugar cones, were offered at lunch time and dinner time. At breakfast the types of breads offered went on forever, there were smoothies, people making eggs to your liking, and a human crepe maker. (We have no idea what the "complainers" eat at their own homes when not on vacation, but they surely do not have an assortment of delicious foods like they have in the Serenade buffet! We are truly baffled by the complaints.) The buffet was busy at times, but believe me, ALL of the many employees were working their butts off. They are very hard workers and it showed in all areas of the hotel. We ate outdoors on the patio most of the time. I also read complaints about no dancing, but that was not true the week we were there. After dinner each night there was a live singer next to the pool (very talented singers!) and people were dancing to the live music. The dance staff even spent at least a half hour each evening giving Spanish dancing classes next to the pool and anyone who wished could go to the dance floor and learn to Salsa, etc. with the staff serving as "dance instructors". My husband and I danced and so did dozens of others each evening. After the poolside dancing sessions ended each evening, the theater shows began at 9:30. The Serenade has a huge indoor stage with tiered theater seating and the shows were excellent. The couple's match game show had us laughing so hard we nearly cried. A disco was located across from the top floor of the theater. We peeked in, but didn't dance there, so I can't report on that. They also offer an indoor spa area, and an outdoor spa area on the beach, but I can't report on those, either, because that's not what we do on vacation. Our children are all grown, but the kids' areas looked like they would be fun, and my husband did try out the large water slides. There were complaints on-line regarding seaweed, but that is not the fault of the hotel. Seaweed was raked, but more floats in. That is Mother Nature at work, and not a reason to complain about the hotel itself. We walked several miles each direction on the beach during our stay. It was a bit breezy while we were there but it was 80 degrees every day. We were not interested in any type of VP upgrade and simply said, "No thanks." We would definitely recommend this resort to others.

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