TRS Cap Cana Waterfront & Marina Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

3653 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great get away

Gina C (Toronto, Canada) on Nov 02, 2024

This was our 4th time at TRS Cap Cana and it didn't disappoint! When we needed a relaxing getaway after a few stressful months, this was the place we chose again! Small but perfectly situated - not huge lines for anything, everything in close proximity to central ares and pools. Yes beach is small and man made - but Juilano beach is not far away. We walked into the nearby village in the marina - rented a golf cart and explored for the day - lots of fun! Food great as always, everyone super friendly We had the best butler- Pedro! He deserves an extra special mention. Nothing too much trouble - checked in with us everyday by WhatsApp and also stopped by for a chat if he saw us at dinner or in the bar. Very friendly and attentive but not overly so - professional and by far the best butler we have had in our 4 visits. We will be back - thank you TRS Cap Cana for a great vacation.

TripAdvisor users rated this property 3 out of 5

An ok Cap Cana Resort

jpershing22 (Chalfont, Pennsylvania) on Oct 31, 2024

We are Grand Palladium members and this resort is not a typical one of their resorts. The resort itself is very modern and very nice and very near the airport. The beach and pool including the pool bar are nice. However the resort has a very limited selection of restaurants. In fact there is only really 3 although they say it’s 4. Either way there is only 1 open at night. The sports bar opens at 6pm and no food. So much for watching football on Sundays. The other bar is the lobby bar. For us the music from the pool bar is way too loud. Honestly we felt this resort is for a younger crowd. The saving grace of the resort is the staff. They are first class and very friendly especially the restaurant staff, the lobby bar staff and our butler Carlos.

TripAdvisor users rated this property 5 out of 5

TRS CAP CANA

clarkr1997 on Oct 31, 2024

Everything was great. Our butler Pedro has been extremely accommodating and provided the services we need during our stay.

TripAdvisor users rated this property 5 out of 5

It was very memorable stay

Abbady A (New York) on Oct 30, 2024

It was pleasure stay with my wife. Everything was above and beyond our expectations as first time stay there. The staff was very nice throughout our check-in and check-out, in the restaurants and all throughout the hotel. The room was extremely clean as will as every place throughout the hotel.

TripAdvisor users rated this property 5 out of 5

DR girls trip

vanessawognakou (Fort Worth, Texas) on Oct 29, 2024

It was a great experience. The staff were excellent and went above and beyond to make sure my friends and I were satisfy.

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