TripAdvisor Traveler Rating

Overall we really enjoyed our stay at the hotel. The Service was good. Staff was very nice and attentive. The service at Coco Cafe was amazing and coffee was good. But I would like to mention some downsides that we didn't like. First Gala Dinners that were 3 times a week, where you had to sit at the table with strangers and it was really croweded and the variety of food was not the same as in the regular buffet Dinners. Another thing restaurants. In 2 weeks we didn't get to try any. Since all the restaurants first come first serve, it was always was booked up and with the little kid we couldn't wait for a long time, so we just gave up the idea to dine there.. The last downside is the beach. If you come for the Ocean and beach, this place is not for you. It was always full of sea weed and the water was dirty with plastic and other garbage, not pleasant at all. The sea weed was awful, it was not really cleaned and the water was not clear. I got stung several times by a jelly fish. Was not very pleasant experience. With all that, we still enjoyed and had nice vacation.

The staff here has been absolutely amazing. Specifically hector, basillo, Dyana and Alfredo. I would definitely recommend this resort & particularly the premium package where you have access to the roof top bar. Has not disappointed at all.

Great resort had a fantastic week. Entertainment staff were very warm and inviting especially Mar, Tony and Joe. Entertainment staff got us involved in many activities for a load of fun. Pool servers were great especially Felix who made sure we were well taken care of. Overall a great week.

Alfredo was amazing. He made my birthday very special! Great server and singer! Hibachi was delicious. Thank you for the night. Overall the stay was amazing. Other restaurants were good as well. Beach was good. Not rocky and enjoyable. Swim up room is recommended. Very happy with our stay.

We have been vacationing at the Dreams Sapphire for 15 years. Many of the employees are still here from our first trip and so coming back is like visiting family and friends. The property is still beautiful and has been upated and renovated several times over the years. Swim out room pools have been added and a new building called the Indigo with upscale rooms and services was just completed last year. The Sand Bar beach bar has swings you can sit on and enjoy your refreshing adult Caribbean drinks and the swimup Main pool bar is where the action is during the day. It also has some of the best bartendars like Antonio, Haime, Jenry, and Jose. Also there is the Barefoot Grill at the pool where you can go in yiur swimsuit and get grill hamburgers, hot dogs, and stone oven pizza. The resturants have also been renovated and the special tuna dish and chicken breast sandwich appitizer at the Hitmitsu were excellent. So glad Ismal recommended I try it. The Entertainment Staff is the best and their infectious enthusiasm is always fun and exciting. You will find them around the Main pool for the daily activities such as Zumba, Water Aerobics, and if course the Crazy Games. As far as the beach condition, well Mother Nature and the Caribbean Sea currents, contribute to it not being the best, but the resort cleans the sargassum off the beach with tractors and laborers. There are many exotic animals also to watch like the large Coati families, Agouti, Iguanas, and feral/ friendly cats that roam the property, but don't feed them. This resort has so much going for it, but it is the employees who make it a place you always want to return to, like we do every year.