TripAdvisor Traveler Rating

As the bride’s parents, we wholeheartedly share in our daughter’s glowing experience hosting her wedding at Dreams Sapphire Resort & Spa. From start to finish, everything was handled with care and professionalism. Lulu, the wedding coordinator, was attentive and highly capable, ensuring every detail of the welcome party, ceremony, and reception came together seamlessly. What truly stood out to us—and many of our guests—was the exceptional staff. Dania, in particular, made a lasting impression. Her warmth, attentiveness, and genuine care elevated the entire experience, and we heard repeated praise about her from our family and friends. She made everyone feel valued and well taken care of. The reception itself was lively and memorable with energetic and diverse music that kept the celebration going strong all night. Beyond the wedding, our overall stay at the resort was equally wonderful. The staff consistently went above and beyond—Omar’s kindness on arrival set the tone right away. For several guests, this was their first trip to Mexico, and it couldn’t have been a more positive introduction. Overall, it was a truly special and memorable experience for all of us. Our daughter and son-in-law's review can be found here. https://www.tripadvisor.com/ShowUserReviews-g240327-d248849-r1053901043-Dreams_Sapphire_Resort_Spa-Puerto_Morelos_Yucatan_Peninsula.html

Felipe , Alberto, Geremias y Andrea, y Michelle, y Esteban, y Wendy, Ferrrrrrnando, Charlie, Majo, made sure my friends my wedding was more amazing than I could have imagined!!! Pretty much anyone you meet here is amazing, 10 stars if I could!

I had an amazing experience at Dreams Sapphire, and a big part of that was thanks to Abraham. He truly went above and beyond to make our stay special. When he was our guide for the bike tour, he made it both fun and engaging, sharing great energy and making sure everyone felt comfortable and included. Beyond the tour, Abraham’s presence around the resort really stood out. In the lobby, he brought so much life with his dancing and interactions-it created such a welcoming and entertaining atmosphere that made each moment feel memorable. At the pool, he was just as attentive, working as a concierge and always checking in to make sure guests had everything they needed. His enthusiasm, professionalism, and genuine care for guests made a huge difference in our overall experience. Abraham is a true asset to the resort, and we’ll definitely be back because of the incredible service we received.

Had a great trip. Jacinto in El patio was by far the best waiter we had. Enrique the chef greeted us personally and discussed a special meal he likes to prepare. The resort itself is decent but the staff make it great. Close to puerto morelos, and the airport.

An amazing holiday would highly recommend. The staff were very helpful and friendly and amenities were top class………..