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Overview
The newly renovated Dreams® Sapphire Resort & Spa, a AAA Four Diamond award-winning resort for families with teens and tweens, couples and friends. Guests of all ages will find spacious suites, international gourmet cuisine, unlimited top-shelf spirits, endless activities including three swimming pools and nightly entertainment – perfect for guests of all ages!
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony/terrace
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with shower only
- Climate control
- Smoke-free
- This Family Suite is made up of two guaranteed connecting Junior Suite Tropical View rooms (one with a king bed and the other with 2 double beds)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony/terrace
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony/terrace
Preferred Club benefits include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- Spacious living area with sofa
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- Private pool access for adults-only, featuring Bali beds
- Pool concierge and bar service
- Complimentary Internet access in-suite
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Jetted tub
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony/terrace
Preferred Club benefits include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- Spacious living area with sofa
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- Private pool access for adults-only, featuring Bali beds
- Pool concierge and bar service
- Complimentary Internet access in-suite
- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Climate control
- Living room
- Smoke-free
- Please note: this room category will include a child safety lock to go out to the pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony/terrace
Preferred Club benefits include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- Spacious living area with sofa
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- Private pool access for adults-only, featuring Bali beds
- Pool concierge and bar service
- Complimentary Internet access in-suite
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Waterslides
Explorer's Club
At this fully supervised children's program, kids will enjoy the following activities:
- Arts & Crafts
- Playground
- Sandcastle contests
- Board games and video games
- Big screen movies on the beach
- Splash park and toddler pool
- Beepers for parental control
- Dinner for children at the buffet (providing parents with alone time)
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| Moments | Bar, Lobby bar | |
| Splash | Bar, Pool bar | |
| The Reef (must be booked in the Preferred Club room category to use this bar) | Bar, Pool bar | |
| The Sandbar | Bar, Beach bar | |
| Scores | Bar, Sports bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Paramour | À la carte | French | Dinner | Adults only, Dress code |
| Lemongrass | À la carte | Asian | Dinner | Dress code |
| Bluewater Grill | À la carte | Seafood | Dinner, Lunch | Dress code |
| Cibu | À la carte | Mediterranean | Dinner | Dress code |
| Fresco | À la carte | Mexican | Dinner | Dress code |
| World Cafe | Buffet | International | Breakfast, Dinner, Lunch | |
| Barefoot Grill | Snack bar | Grill/steak house | Lunch, Snacks | |
| Coco Café | Café | Coffee and Pastries | Snacks |
- Suites: 488
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Adults only pools: 1
- Outdoor pools: 3
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Games room: on site
- Nightly entertainment: on site
- Euro-bungee
- 24 hour front desk
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Car rental desk available ($)
Lobby
Lobby
Beach
Beach
Main Pool
Adult Pool
Pool
Spa Pool
Spa
Barefoot Grill
Bluewater Grill
World Cafe
Coco Cafe
Lemongrass
Location
Reviews
Cannot wait to return!
Angela B on Jan 23, 2023
We just returned from a fabulous 5 night stay with grandparents, an aunt & uncle, and family of 4 with an 8-year-old water lover and 10-year-old water hater. For the complaints I have read I have a hard time believing those people would be happy anywhere! Our family travels extensively and have stayed at a variety of all-inclusive resorts (and non) around Mexico and the Caribbean and this hands down has been our favorite. The close proximity of everything to the pool, water slides, beach, spa, restaurants is hard to beat. Mercial, the lifeguard at the top of the slides most days we were there, was phenomenal! Our daughter cut her foot one day in the main pool and he had her back in the water in no time with a smile back in her face! Refugio and the main pool bar staff were attentive and made amazing margaritas! Tania, Sebastian, and the rest of the entertainment team under Javi made sure all had fun and the variety of options was appreciated. The buffet options changed daily and we thoroughly enjoyed each meal eaten there and any time Cesar was our waiter. Alfonso at Portofino was another favorite! Many, many families we met were back for their 5th, 10th, or beyond time and our family will follow suit! Our room was well maintained and bed comfortable. Our 10-year-old son loved the arcade with Xbox and made new friends! Because of having children we went to the restaurants as soon as they opened so never had a wait and made our Hibatchi reservation as soon as we checked in to accommodate our party of 8. We thank all of the staff for sincerely caring about our comfort and happiness! We will be counting down until we can return!
Dreams Royal sapphire 2023
Amber G on Jan 22, 2023
Rooms were ok food was excellent in the Japan restaurant but the adult pool was great very private and excellent service from José! This guy was so friendly and always happy was really great he is why we spent more time there!
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