All inclusive

Dreams Sapphire Resort & Spa

Riviera Maya 4.5

Overview

The newly renovated Dreams® Sapphire Resort & Spa, a AAA Four Diamond award-winning resort for families with teens and tweens, couples and friends. Guests of all ages will find spacious suites, international gourmet cuisine, unlimited top-shelf spirits, endless activities including three swimming pools and nightly entertainment – perfect for guests of all ages! 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

568

Rooms

Deluxe Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Family Junior Suite Tropical View
1040 square feet
  • 1 king bed, and 2 double beds
  • No more than 6 guests in the room
Family Junior Suite Tropical View
1040 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Preferred Club Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Preferred Club Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Junior Suite Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Deluxe Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

King bedded rooms allow a maximum of 3

Preferred Club Junior Suite Beach Front Swim Out
520 square feet
  • 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Junior Suite Beach Front Swim Out
520 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Amenities


Location

Address
Super Manzana 11, Manzana 9 Lote 10, Riviera Maya, 77580, Mexico
29 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Beautiful - but does not deliver on the promised lucury

J6387ZR on Dec 06, 2024

The resort is beautiful and the staff is nice, but the food is only mediocre, and the resort is exceptionally disorganized. There were power outages. They don’t have much entertainment. The pool is nice, but there isn’t much on the beach in the way of chairs or palapas, and minimal activities. The Indigo service just offers a fancy, well located building with nice rooms and a rooftop deck. The air conditioning was never working properly, and they never had working batteries in the tv remotes. It felt like a lot of money to pay for over-promised services that under-delivered. If you are just going to drink and hang out at a pool in a pretty environment with a group - it’s perfect. Don’t go for the luxury or the extras.

TripAdvisor users rated this property 3 out of 5

A week getaway

646annz (Illinois) on Dec 05, 2024

This is second time yearly visited Dreams sapphire. This trip we had an ocean front swim out and access to Indigo. The new indigo area is beautiful and wonderful services. The food at Gohan was unbelievable, we enjoyed lunch there daily. Rooftop pool and service was great. Azarel, bartender Isai pool concierge and Vincent were very attentive and helpful. We tried the various restaurants for dinner but the food was not as good this time as last year. We did Hibachi and it was underwhelming food and show. We tried the buffet a few times, the last day we were never acknowledged for drinks and were there over 30 minutes.We did enjoy adults only pool and sports bar, Carlos was fantastic at the bar. The spa was a highlight stone massage from Rosy and Cornelia was fantastic! It’s time to try a different resort.

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