All inclusive

Royal Hideaway Playacar

Riviera Maya 5.0

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Overview

The Royal Hideaway Playacar Resort is a luxury hotel just for adults, the perfect option for couples seeking a short romantic break on the Riviera Maya. This magnificent all-inclusive resort also has luxury facilities, particularly its 6 pools, the spa and gym, as well as an endless range of sports. Whether in the facilities or on the idyllic beach in front of the hotel, guests have an immense variety of options to choose from, including adventure activities and water sports.  

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

201

Rooms

Luxury Room
538 square feet
  • 1 king bed, or 2 double beds
Luxury Room
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Luxury Royal View
538 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
Luxury Royal View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Luxury Relax Pool View
538 square feet
  • 1 king bed, or 2 queen beds
  • Pool view
Luxury Relax Pool View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Allegria Bar Bar, Lounge
Las Ventanas Lounge Bar Bar, Piano bar, Restaurant bar Live music
Teatime Bar Open air
Deck Bar Bar, Beach bar Open air
Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
  • Throughout the property

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Las Ventanas À la carte Gourmet Dinner Dress code, Reservations required
Spices À la carte Caribbean, Mexican, Seafood Breakfast, Dinner, Lunch Reservations required
Palazzo À la carte Italian Dinner Dress code, Reservations required
Azia À la carte Asian Dinner Dress code, Reservations required
The Grill À la carte Grill/steak house Dinner Dress code, Reservations required
The Deck Snack bar International All day dining
  • Rooms: 201
  • Built in: 1998
  • Renovated in: 2016
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
Av. Xaman ha, mz 6, lote hotelero 6
Playacar fase II
Playa del Carmen, Solidaridad, Quintana Roo, Mexico 77710
52 984 873 45 00
58 km from CUN
  • Beach front
  • Private beach
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 1
  • Outdoor pools: 6
  • Bottle service available ($)
  • Cabanas: Included

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)
  • Watersports centre: on site ($)

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking
  • Wedding facilities available ($)

Location

Address
Av. Xaman ha, mz 6, lote hotelero 6, Playacar fase II, Playa del Carmen, Solidaridad, Quintana Roo, 77710, Mexico
Av. Xaman ha, mz 6, lote hotelero 6

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Royal Hideaway Playacar- 10/10!

beccahanberg on Oct 11, 2021

Royal Hideaway Playacar was by far one of our favorite vacations! The staff went above and beyond to make our stay relaxing and wonderful! Shoutout to Gerry for excellent service and pool entertainment! We will definitely be returning.

TripAdvisor users rated this property 5 out of 5

Outstanding Stay

Chelseabk22 on Oct 11, 2021

I traveled with a group of friends and we had the best time! We were wanting a week of fun and relaxation and Royal Hideaway offered that experience perfectly. The food and drinks were amazing and the pool and beach were outstanding. We did an excursion to Chichén Itza one day and had a blast and still made it back in time to hit the pool for the afternoon. Our concierge, Ilse was so helpful with planning this excursion and also ensured our group of 9 had dinner reservations taken care of. I thought I would grow tired of the resort and be ready to head home but I was sad to leave. I think I can speak for my whole group that the people are really what made Royal Hideaway so special. We had such great servers for each meal. Alejandro, Enrique, Nicolas, made us all feel special and well taken care of. During the day we loved the activities the pool entertainment crew put on! Mercedes, Emily, Sergio and Gerry brought great energy and made daily activities like bingo and water aerobics so fun. Antonio always made sure we had our drinks full at the pool which was not an easy task. We also participated in the tequila tasting one afternoon. If you like tequila, don’t miss it! We loved our stay and hope to go back soon!

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