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Overview
The Royal Hideaway Playacar Resort is a luxury hotel just for adults, the perfect option for couples seeking a short romantic break on the Riviera Maya. This magnificent all-inclusive resort also has luxury facilities, particularly its 6 pools, the spa and gym, as well as an endless range of sports. Whether in the facilities or on the idyllic beach in front of the hotel, guests have an immense variety of options to choose from, including adventure activities and water sports.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Butler service
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Garden view
- 1 king bed, or 2 queen beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Butler service
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Pool view
- 1 king bed, or 2 queen beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Butler service
- Ceiling fan
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Amenities
Accessibility
- Elevators.
- Facilities for the hearing impaired.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Allegria Bar | Bar, Lounge | |
| Las Ventanas Lounge Bar | Bar, Piano bar, Restaurant bar | Live music |
| Teatime | Bar | Open air |
| Deck Bar | Bar, Beach bar | Open air |
Check-in and check-out times
Check-out time: 12:00 p.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
- Room
- Throughout the property
Internet
- In room wired
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Las Ventanas | À la carte | Gourmet | Dinner | Dress code, Reservations required |
| Spices | À la carte | Caribbean, Mexican, Seafood | Breakfast, Dinner, Lunch | Reservations required |
| Palazzo | À la carte | Italian | Dinner | Dress code, Reservations required |
| Azia | À la carte | Asian | Dinner | Dress code, Reservations required |
| The Grill | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
| The Deck | Snack bar | International | All day dining |
Facilities
- Rooms: 201
- Built in: 1998
- Renovated in: 2016
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
Location
- Beach front
- Private beach
Meal and plan options
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Jetted pools: 1
- Outdoor pools: 6
- Bottle service available ($)
- Cabanas: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
Shops and services
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
Aerial View
Allegria Bar
Allegria Bar
Beach
Beach
Cabanas
Chef's Table
Game's Room
Gardens
Las Ventanas Lounge Bar
Main pool
Main Pool
Main Pool
Main Pool
Main Entrance
Lobby
Azia
Palazzo
Las Ventanas
The Deck
Theatre
Beach wedding
Location
Reviews
Royal Hideaway Playacar- 10/10!
beccahanberg on Oct 11, 2021
Royal Hideaway Playacar was by far one of our favorite vacations! The staff went above and beyond to make our stay relaxing and wonderful! Shoutout to Gerry for excellent service and pool entertainment! We will definitely be returning.
Outstanding Stay
Chelseabk22 on Oct 11, 2021
I traveled with a group of friends and we had the best time! We were wanting a week of fun and relaxation and Royal Hideaway offered that experience perfectly. The food and drinks were amazing and the pool and beach were outstanding. We did an excursion to Chichén Itza one day and had a blast and still made it back in time to hit the pool for the afternoon. Our concierge, Ilse was so helpful with planning this excursion and also ensured our group of 9 had dinner reservations taken care of. I thought I would grow tired of the resort and be ready to head home but I was sad to leave. I think I can speak for my whole group that the people are really what made Royal Hideaway so special. We had such great servers for each meal. Alejandro, Enrique, Nicolas, made us all feel special and well taken care of. During the day we loved the activities the pool entertainment crew put on! Mercedes, Emily, Sergio and Gerry brought great energy and made daily activities like bingo and water aerobics so fun. Antonio always made sure we had our drinks full at the pool which was not an easy task. We also participated in the tequila tasting one afternoon. If you like tequila, don’t miss it! We loved our stay and hope to go back soon!
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