All inclusive

Paradisus La Perla

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Welcome to the ultimate upgraded vacation experience: Paradisus La Perla, luxuriously appointed suites, exclusive VIP lounges for check-in and check-out, exclusive restaurants, pools and beaches, just to name a few.

Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

Junior Suite Garden View
517 square feet
  • 1 king bed
  • No more than 3 guests in the room
Junior Suite Garden View
517 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Laundry service ($)

Suite Garden View
646 square feet
  • 2 double beds
  • No more than 3 guests in the room
Suite Garden View
646 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Laundry service ($)

The Reserve Junior Suite Swim Up
517 square feet
  • 1 king bed
  • No more than 3 guests in the room
The Reserve Junior Suite Swim Up
517 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Laundry service ($)
Additional details

The Reserve Special In-room Features

  •          Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •          Cocktails and snacks in the evening
  •          International magazines in digital format
  •          Priority in the reservation of restaurants
  •          Water ritual at YHI SPA
  •          The Reserve private meeting room
  •          Personalized pillow menu (on request)
  •          Exclusive pool with swim-up bar
  •          Nespresso coffee machine
  •          Superior Personalized minibar
  •          Exclusive beach area
  •          Exclusive restaurant
  •          Exclusive The Reserve Lounge Private check-in/out
  •          Turndown Service
  •          All-day snack buffet
  •          Premium drinks available
  •          Bathrobes and slippers
  •          Assistance with priority reservations for activities and restaurants
  •          Special aromatherapy menu in the room
  •          Complimentary dinner at Sal Steak Cave

Personalised Concierge Service

  •       Direct contact with your personal concierge by instant message
  • ·     Personal tour of the resort to help you settle in
  •       Room spa: preparation of your bathtub with aromatherapy (*)
  •       Ironing of up to two garments per day per room (not including delicate items)
  •       Shoeshine service on request
  •       Laundry collection and delivery (*)
  •       Assistance with reservations in the à la carte restaurants, YHI Spa and sports and entertainment facilities
  •       Personalised wake-up calls

(*) Extra charge

The Reserve Junior Suite Garden View
517 square feet
  • 1 king bed
  • No more than 3 guests in the room
The Reserve Junior Suite Garden View
517 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Laundry service ($)
Additional details

The Reserve Special In-room Features

  •          Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •          Cocktails and snacks in the evening
  •          International magazines in digital format
  •          Priority in the reservation of restaurants
  •          Water ritual at YHI SPA
  •          The Reserve private meeting room
  •          Personalized pillow menu (on request)
  •          Exclusive pool with swim-up bar
  •          Nespresso coffee machine
  •          Superior Personalized minibar
  •          Exclusive beach area
  •          Exclusive restaurant
  •          Exclusive The Reserve Lounge Private check-in/out
  •          Turndown Service
  •          All-day snack buffet
  •          Premium drinks available
  •          Bathrobes and slippers
  •          Assistance with priority reservations for activities and restaurants
  •          Special aromatherapy menu in the room
  •          Complimentary dinner at Sal Steak Cave

Personalised Concierge Service

  •       Direct contact with your personal concierge by instant message
  • ·     Personal tour of the resort to help you settle in
  •       Room spa: preparation of your bathtub with aromatherapy (*)
  •       Ironing of up to two garments per day per room (not including delicate items)
  •       Shoeshine service on request
  •       Laundry collection and delivery (*)
  •       Assistance with reservations in the à la carte restaurants, YHI Spa and sports and entertainment facilities
  •       Personalised wake-up calls

(*) Extra charge

The Reserve Suite Swim Up
  • 2 double beds, and 1 sofa bed
  • No more than 3 guests in the room
The Reserve Suite Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Laundry service ($)
Additional details

The Reserve Special In-room Features

  •          Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •          Cocktails and snacks in the evening
  •          International magazines in digital format
  •          Priority in the reservation of restaurants
  •          Water ritual at YHI SPA
  •          The Reserve private meeting room
  •          Personalized pillow menu (on request)
  •          Exclusive pool with swim-up bar
  •          Nespresso coffee machine
  •          Superior Personalized minibar
  •          Exclusive beach area
  •          Exclusive restaurant
  •          Exclusive The Reserve Lounge Private check-in/out
  •          Turndown Service
  •          All-day snack buffet
  •          Premium drinks available
  •          Bathrobes and slippers
  •          Assistance with priority reservations for activities and restaurants
  •          Special aromatherapy menu in the room
  •          Complimentary dinner at Sal Steak Cave

Personalised Concierge Service

  •       Direct contact with your personal concierge by instant message
  • ·     Personal tour of the resort to help you settle in
  •       Room spa: preparation of your bathtub with aromatherapy (*)
  •       Ironing of up to two garments per day per room (not including delicate items)
  •       Shoeshine service on request
  •       Laundry collection and delivery (*)
  •       Assistance with reservations in the à la carte restaurants, YHI Spa and sports and entertainment facilities
  •       Personalised wake-up calls

(*) Extra charge

Roulette Room
  • 1 king bed, or 2 double beds
  • Pool or garden view
  • No more than 3 guests in the room
Roulette Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Laundry service ($)
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only

  • Evening show and tributes to musical icons
  • Live bands
  • Mexican folklore with mariachis, traditional dances and Mayan shows
  • Pool parties with DJ, dancers, shows and games
Type Amenities
Red Lounge Bar, Lounge
Toji Bar, Restaurant bar Food options available
M Bar Bar, Wine/martini bar
South Avenue Bar Bar, Music lounge Food options available, Open air
Bar Swim-Up Bar, Swim-up bar
Blue Agave Bar, Lounge
Gabi Club Bar

Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property

Type of restaurant Type of cuisine Open for Additional Information
Sal Steak Cave À la carte Grill/steak house Dinner ($), Adults only
Fuego À la carte Latin fusion and ceviche bar Dinner Adults only, Dress code
La Palapa À la carte International Breakfast, Dinner, Lunch Adults only, Dress code, Exclusive to The Reserve guests for breakfast and lunch
Olio À la carte Italian Breakfast, Dinner, Lunch Dress code, Exclusive to The Reserve guests for breakfast and lunch
Hadar Buffet International Breakfast, Lunch Adults only, Dress code
Sunset Grill Snack bar Mexican Lunch Adults only, Dress code
Mole À la carte Mexican Dinner Dress code
Naos Buffet International Breakfast, Dinner, Lunch Dress code
Sunrise Grill Snack bar International Lunch
The Market À la carte American, International Dinner, Lunch Dress code
Vento À la carte Italian Dinner Dress code
The Grill À la carte Local Dinner, Lunch Dress code
Bana Family À la carte Asian Dinner Dress code

  • Suites: 393

  • Fitness centre: on site
  • Fitness classes
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments available ($)
  • Water circuit available ($)
  • Yoga

5a. Ave Esq. Calle 88 Nte, Mza. 569 L.1
Playa del Carmen, Quintana Roo, Mexico 77719
011 52 9988816283
53 km from CUN

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Heated pools: 1
  • Outdoor pools: 2

Water sports

  • Non-motorized watersports
  • Scuba diving available ($)
  • Snorkeling

Other sports

  • Aerobics

Other activities

  • Beach activities
  • Daily activities
  • Nightly entertainment: on site

  • Laundry services available ($)
  • Medical services available ($)
  • Multilingual staff
  • Shopping onsite available ($)
  • Wedding facilities available ($)

Location

Address
5a. Ave Esq. Calle 88 Nte, Mza. 569 L.1, Playa del Carmen, Quintana Roo, 77719, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Wonderful experience

Annabananarobswife (Salt Lake City, Utah) on Feb 01, 2023

Arturo Lopez our waiter was absolutely amazing exceeded our expectations in every way very nice guy and helped us out with the problem we had because certain foods weren't there that were required by me and he really helped me out just a great guy you can tell he takes a lot of pride in his work and we're really really we're really happy to sit in a section please hire more people like him he made the night amazing. Restaurante Hadar

TripAdvisor users rated this property 1 out of 5

Worst stay ever

bressister on Feb 01, 2023

REFUSED TO SERVE ME!! It was breakfast and they wouldn’t let me eat. They had staffs dogs running in the restaurants while eating. Staffs children were playing soccer in the dinning areas that were supposed to be nice. It says ADULTS ONLY yet is connected to kids hotel. You eat and drink with peoples kids everywhere. It’s very dirty and the staff is rude and unprofessional. They gave our info out on the streets screaming where we stay and said they were the waiter staff telling everyone where we would be sleeping. The bars and all the food close so early. Nothing is what it says. Only one bar is open at a time and the bars are smaller than most hotel lobby bars are.

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