TripAdvisor Traveler Rating

Amazing stay! Did not want to leave. Second time visiting here and food has improved so much since last time. Great resort, love the rooms but the staff is the true highlight of the resort. Special recognition to: Ariadna - sante she is so lovely, victor and danny in the reserve lounge, vero our concierge so kind and sweet, alan in activities we love his energy, Roderi and william at the bar they are amazing and last but not least Mario the reserve manager. And the girl who did the yoga classes. Thanks everyone for an amazing stay. We will be back!!!

This was truly one of the best experiences we’ve ever had. The hotel itself was exceptional, and we honestly couldn’t fault a single thing. The staff were absolutely outstanding and went above and beyond to make our stay special. I have to give a special mention to Henan, Manny, Ernesto, and our wonderful concierges, Miriam and Antonio, who made our stay even more memorable with their kindness, professionalism, and attention to detail. The food was amazing, with so many excellent restaurants available on-site, offering plenty of variety and fantastic quality throughout our stay. We will definitely be back and can’t wait to return. Highly recommended!

I am appalled that this place exists. From the ice cold pools to the rodents running around the campus, to the food service needing to be cancelled due to the rodents, this place is a hazard. You can't even see the ocean from the resort. Food was mediocre and service was appalling. The staff were rude, especially the management who blew me off when I asked them why the pools werent heated when they specifically advertise that the reserve pool is heated. Additionally, the reserve rooms were far from the reserve pool, no doubt theyve started to sell the regular rooms for a premium rate to increase the number of reserve priced rooms they can offer. Never coming here again

Our stay at Paradisus La Perla Adults Only was nothing short of extraordinary! We traveled with a group of 12 to celebrate my husband's 50th birthday, along with a few other birthdays in our group, and from the moment we walked through the doors, we were welcomed with drinks, genuine kindness, and the warmest hospitality. Every single detail of our trip exceeded expectations. The resort itself is absolutely gorgeous. The grounds are immaculate, the pools are stunning, and everything is incredibly clean and well maintained. While there was occasionally some odor from the sargassum, that's completely outside the resort's control, and we were impressed by how hard the staff worked every day to keep the beach clean and beautiful. The food was phenomenal. Our concierge stayed in constant communication through WhatsApp, making everything seamless and ensuring all of our dinner reservations were handled perfectly. The resort even helped arrange two special group dinners so we could celebrate multiple birthdays together. Every meal was outstanding! Lemon Fish was exceptional, the Japanese restaurant was absolutely amazing, and while Sal was good, I would honestly prioritize the included restaurants because they were that incredible. Even the buffet was consistently fantastic, every meal offered something delicious and fresh. What truly made this vacation unforgettable, however, was Angelo. Angelo was not even our assigned concierge, but from the very first day we met him, he took us under his wing and became such a special part of our experience. Every single day he checked in on us, making sure we had everything we needed and finding ways to make our celebration even more memorable. His kindness, thoughtfulness, and genuine care went far beyond anything we have ever experienced at a resort. He surprised my husband with incredible birthday touches throughout the week, including an unforgettable champagne shower in the pool, surprise champagne and cake waiting in our room, and even coordinated birthday celebrations during our group dinners for our friends. Every surprise was thoughtful, personal, and perfectly executed. It felt like he wasn't just doing his job, he truly cared about making our vacation special. By the end of the trip, Angelo felt more like a friend than a staff member. He constantly went above and beyond, anticipated our needs before we even asked, and made sure all 12 of us felt cared for every moment of our stay. He made all the difference, and he is one of the biggest reasons this vacation was so incredible. The combination of beautiful accommodations, amazing food, wonderful drinks, outstanding service, and unforgettable experiences made this one of the best trips we've ever taken. Paradisus La Perla Adults Only has officially become our resort of choice, and we cannot wait to return. Thank you to Angelo and the entire team for making my husband's 50th birthday celebration so perfect. This trip created memories we will cherish forever.

The food at this resort was outstanding. I would say better than other all-inclusive resorts that I have stayed at. We were especially impressed with Ismael in breakfast buffet restaurant. He would go above and beyond to learn our names, remember us, and was always so friendly. He has worked their for about 5 years and does an outstanding job. He is part of what makes this a great resort. Everyone was so friendly. Also, Jesus, our concierge did a fantastic job helping us to have the best experience. He was so genuine and kind. He would connect with us on a personal level and showed genuine interest into who we are. You can tell that he is a kind person. The only negative about the resort was the smell because of the seaweed on the beach this time of year. The sargassum smell was gross and the beach was not great. we didn't get in the ocean because of it. But this is something that is not in their control and all the resorts are dealing with this right now. We came the first week in June and it was especially bad this year. I would recommend visiting when the Sargassum is not as prevalent.