TripAdvisor Traveler Rating

As a newcomer to all inclusive resorts I cannot express enough how wonderful the stay was. The master suite was especially to die for with so much space, comfortable beds, and clean rooms. The staff went out of their way to make our stay the most pleasant ever. 24/7 room service was great as part of an all inclusive resort and the staff was very punctual. The pool areas were wonderful with service and the restaurants with the buffets had plenty of options. The beach areas were well maintained and safe. The quiet pool areas were definitely an added plus. The spa and facial treatments were some of the best I have had with wonderful attendants. I highly recommend you stay here if you are planning on going to the Cancun/Playa Del Carmen area.

We were looked after in the Tokimeku restaurant by Saul. He was extremely welcoming and helpful throughout the meal and looked after us so well. He made some excellent drink suggestions to go with our dinner and we thoroughly enjoyed our experience at this restaurant particularly because of his excellent service.

Great time ! Shaira, Rolando, Julio, and Ernesto at Restaurante Hadar were so friendly and first class ! Recommended to my parents and they just came back and gave a raving review as well. Will be back ! Master suite was exceptional. Food was delicious. Atmosphere perfect !

Too expensive for the poor quality of the food. Some of the staff were rude and un helpful. The food at blue agave was awful and did not eat the quesadilla. The drinks were water down and poor quality liquor used. Not very accommodating. There was only one pool for everybody to use.

Tokimeku is a restaurant you must go to. The service we received by Saul was excellent. He was personable and made our dining experience great. Saul’s fun, knowledgeable and enthusiastic personality was the highlight of our stay! Merci beaucoup Saul. On t’apprécie :)