All inclusive

Platinum Yucatan Princess All Suites & Spa Resort

Riviera Maya 5.0

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Overview

The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Deluxe Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite Swim Out
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
Deluxe Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Platinum Deluxe
  • 1 king bed, and 1 sofa bed
  • Garden view or Pool view
  • No more than 3 guests in the room
Platinum Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 3 guests in the room
Platinum Deluxe with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe Swim Out
  • 1 king bed, and 1 sofa bed
  • Pool view
  • No more than 3 guests in the room
Platinum Deluxe Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Honeymoon Suite
  • 1 king bed
  • No more than 2 guests in the room
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Honeymoon Swim Out
  • 1 king bed
  • No more than 2 guests in the room
Honeymoon Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Amenities

  • Grand Riviera Princess All Suites and Spa Resort

  • Adults only

Type Amenities
Bar Plaza Bar
Bar Lobby Bar
Bar de Espera Bar
Platinum Pool Bar Bar, Pool bar
Bar Pool Bar
Bar Sky Bar
La Salsa Nightclub Dance floor

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Restaurant Yucatan Buffet Buffet International All day dining Dress code
La Bruschetta À la carte Italian Dinner Dress code, Reservations required
Rodeo Grill À la carte Grill/steak house Dinner Dress code
Aroma À la carte Gourmet, International Dinner Dress code
Tao À la carte Asian Dinner Dress code
Skylights ($) À la carte Mediterranean Dinner ($), Dress code, Not included with all-inclusive plan, Reservations required

  • Floors: 2
  • Suites: 472
  • Built in: 2014

  • Fitness centre: on site
  • Spa: on site ($)

Prolongacion 5ta. Avenida
Mza 20 Lt 006
Playa del Carmen, Mexico
+52-984-877-3500
50 km from CUN
  • Beach access
  • Public beach

  • 24 hour all-inclusive: Included
    • Unlimited international and domestic drinks
  • All-inclusive: Included
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 11

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • 1 multiuse court (basketball, football, etc.)
  • Baseball batting cages
  • Open trail for walking/running

  • Business centre available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Wedding facilities available ($)

Location

Address
Prolongacion 5ta. Avenida, Mza 20 Lt 006, Playa del Carmen, Mexico
50 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Above and beyond service from Bellman Isreal

Lori O on Jan 26, 2023

I have been to several all inclusive resorts in the Cancun/ Myan area and always Platinum Royal, or what ever top tier for that particular resort. The over all experience at PYP was very good but what made it great was Israel. We were three sisters and he asked our names when we first met. He continued to call us by name, anticipate our on site shuttle needs, give us advice on tours. Etc. His exceptional attention made it very pleasant and memorable.

TripAdvisor users rated this property 2 out of 5

Would not return

Dan L (Fairborn, Ohio) on Jan 20, 2023

We are here now. We have vacationed in numerous resorts. Checking in was fine. Got into our room early. Bell staff is outstanding . We had a delux with hot tub. It took 3 days to get it fixed. Whenever I called for an update I was told maintenance had been there. After 4 supposed visits I went to the concierge at 11pm and complained. a young worker arrived. It took him literally 3 minutes. He unplugged it and plugged it back inTo reset the motors. Our hero. We have been here 4 days and today was the first day we got house keeping . Again,I called each day and was told they were short staffed. Dink’s were fine, bar staff great. As far as food the choices were limited. The buffet is small compared to other 4+ resorts. Overall ok, but we have experienced better.

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