Platinum Yucatan Princess All Suites & Spa Resort
Playa del Carmen 5.0
Overview
The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Access to the facilities and services of the Grand Riviera and Grand Sunset Princess Hotels
- Online or mobile check in available.
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Direct access to pool
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
Amenities
- Grand Riviera Princess All Suites and Spa Resort
- Adults only
Type | Amenities | |
---|---|---|
Bar Plaza | Bar | |
Bar Lobby | Bar | |
Bar de Espera | Bar | |
Platinum Pool Bar | Bar, Pool bar | |
Bar Pool | Bar | |
Bar Sky | Bar | |
La Salsa | Nightclub | Dance floor |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Restaurant Yucatan Buffet | Buffet | International | All day dining | Dress code |
La Bruschetta | À la carte | Italian | Dinner | Dress code, Reservations required |
Rodeo Grill | À la carte | Grill/steak house | Dinner | Dress code |
Aroma | À la carte | Gourmet, International | Dinner | Dress code |
Tao | À la carte | Asian | Dinner | Dress code |
Skylights ($) | À la carte | Mediterranean | Dinner | ($), Dress code, Not included with all-inclusive plan, Reservations required |
- Floors: 2
- Suites: 472
- Built in: 2014
- Fitness centre: on site
- Spa: on site ($)
- Beach access
- Public beach
-
24 hour all-inclusive: Included
- Unlimited international and domestic drinks
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 11
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- 1 multiuse court (basketball, football, etc.)
- Baseball batting cages
- Open trail for walking/running
- Business centre available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Wedding facilities available ($)
Tao
Skylights
Bar Plaza
Bar Plaza
Spa
Spa
Aerial view of pool
Pool
Pool
Restaurant Yucatan Buffet
Restaurant Yucatan Buffet
Lobby
La Bruchetta
Rodeo Grill
Rodeo Grill
International Restaurant
Disco
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
1st time solo traveler
Backiss v on Dec 07, 2024
Had a great time. Food was very good in the buffet. Liz the hostess Helped ever morning with my needs. Spa was relaxing and they where very helper with making me feel relaxed. Enjoyed the nightly shows (for the ones I went to ) Fire show was very good and the pirate show
Don’t go
Explore40902026802 on Dec 06, 2024
Resort and grounds very nice and grounds were well maintained. Yes there are wildlife no they are not problematic. No there arnt animal droppings all over. Food - you won’t starve but it is in no way 5 star , breakfast options consisting of left overs from dinner the previous night. Colette station good but what hotel can’t make omelettes. Dinner again ok some better than others not 5 star food or close. Italian was inedible food served cold and just not nice. Drinks - good drinks good selection. However they serve in plastic cups really grated on us. Yes not a big deal but on an evening I don’t want my drink in a plastic cup and consistently had to request in a proper cup. Entertainment - the sister hotel has great entertainment both day time and evening this hotel does not. The theatre is lacking plastic chairs in a freezing cold room on a small crappy stage. Go the sister hotel totally different yet this resort is meant to be better ? Evening entertainment not great few shows live music. Atmosphere lacking. The whole feel of the plaza is very uninviting no sofas to sit no comfy chairs. Rooms - big spacious cleanliness is an issue it’s to the point of disgusting. I’ve attatched to photos so judge for yourselves I’m not the type who expects daily bed changes but I do expect a certain standard of cleanliness. Overall the hotel is just ok personally I wouldn’t be back I don’t think it’s good value for money at all . The sister resort is much better. This hotel Lacks facilities, it’s advertised as premium in but dirty rooms, and mediocre food is not 5 star luxury or platinum as advertised by Tui ! Staff were very nice and the beach was nice and maintained
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