All inclusive

Platinum Yucatan Princess All Suites & Spa Resort

Riviera Maya 5.0

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Overview

The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Deluxe Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite Swim Out
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
Deluxe Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Platinum Deluxe
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view or Pool view
  • No more than 3 guests in the room
Platinum Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 3 guests in the room
Platinum Deluxe with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe Swim Out
  • 1 king bed, and 1 sofa bed
  • Pool view
  • No more than 3 guests in the room
Platinum Deluxe Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Amenities

  • Grand Riviera Princess All Suites and Spa Resort
  • Adults only
Type Amenities
Bar Plaza Bar
Bar Lobby Bar
Bar de Espera Bar
Platinum Pool Bar Bar, Pool bar
Bar Pool Bar
Bar Sky Bar
La Salsa Nightclub Dance floor
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Restaurant Yucatan Buffet Buffet International All day dining Dress code
La Bruschetta À la carte Italian Dinner Dress code, Reservations required
Rodeo Grill À la carte Grill/steak house Dinner Dress code
Aroma À la carte Gourmet, International Dinner Dress code
Tao À la carte Asian Dinner Dress code
Skylights ($) À la carte Mediterranean Dinner ($), Dress code, Not included with all-inclusive plan, Reservations required
  • Floors: 2
  • Suites: 472
  • Built in: 2014
  • Fitness centre: on site
  • Spa: on site ($)
Prolongacion 5ta. Avenida
Mza 20 Lt 006
Playa del Carmen, Mexico
+52-984-877-3500
50 km from CUN
  • Beach access
  • Public beach
  • 24 hour all-inclusive: Included
    • Unlimited international and domestic drinks
  • All-inclusive: Included
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 11

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • 1 multiuse court (basketball, football, etc.)
  • Baseball batting cages
  • Open trail for walking/running
  • Business centre available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Wedding facilities available ($)

Location

Address
Prolongacion 5ta. Avenida, Mza 20 Lt 006, Playa del Carmen, Mexico
50 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Fantastic hotel

Madymo (Essex) on Jul 05, 2022

After reading some reviews before going I was concerned what to expect,well it was absolutely faultless from start to finish,from getting of the coach to be greeting by hotel staff to booking in the hotel was just perfect we was greeted in reception with a glass of champagne ,we was then taken to our amazing penthouse suite with whirlpool by a buggy and our luggage carried to our room,our room was absolutely outstanding spotlessly clean with all the added extras coffee machine dressing gowns slippers towel bag and toiletries which were all lovely we had a full mini fridge which was included within our hotel price,the whole complex was absolutely immaculate and very well kept, there was a number of different restaurants to choose from aswell as a buffet restaurant which was open 24/7, the food was a good varied choice and everything we eat was very nice. The spa located within the hotel was beautiful we had a 50 minute massage on two separate occasions which was amazing,The beach was private to our hotel which had a restaurant and a bar and was part of the all inclusive,the swim up bar pools were great and we used them a few times, we went to the theatre located within the hotel and watch a fantastic Mexican dance show we had such a good night,overall the hotel and all the staff was amazing there’s not one bad point I could raise,we are looking forward to coming back soon.

TripAdvisor users rated this property 5 out of 5

Absolute pleasure!

Lewally7 (Toronto, Canada) on Jul 01, 2022

My trip was booked a little last minute and after reading some reviews, I was skeptical and didn't know what to expect. The transition from the plane to the transportation was smooth and the staff on the bus were comical and exceptional. Once I arrived at the hotel, the Bellmen were absolutely a pleasure. Thank you Rafael, Diego, Israel, Cristion to name a few. The grounds were kept in perfect condition and the staff were extremely diligent. The bar tenders were also amazing and very talented! Thank you Alex! The staff and food in the restaurants blew my mind. Thank you Edgar, and the many others that made my stay extremely memorable. Everyone is loving and pleasant. The entertainment was absolutely amazing and I wish them all the best, I would highly recommend this resort! **there were some concerns about the seaweed on the beach, I can attest that the staff are VERY diligent regarding the removal and the beach can be enjoyed.

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