UNICO 20˚87˚ Hotel Riviera Maya reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.9
  • Location 4.7
  • Rooms 4.8
  • Service 4.8
  • Value 4.6

8624 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Super Service by Ambar, our Local Host

Gil B on Jun 06, 2026

The resort was superb but what stood out the most to me was my local host, Ambar’s, service. She was always on top of responding, answering questions, researching options, and stopped by frequently to ensure our stay was a pleasure. Thank you, Ambar! We will always seek you out. And your are definitely the funnest host!

TripAdvisor users rated this property 5 out of 5

Over the top perfect

Lari W on Jun 06, 2026

We had an amazing time. Our Butlers Roger & Flores were so attentive and made every experience above and beyond our expectations.

TripAdvisor users rated this property 5 out of 5

Great Resort and Fantastic Butlers

Bryan W on Jun 06, 2026

Roger and Flores are Great Butlers and took care of all are Large Group needs.

TripAdvisor users rated this property 5 out of 5

Dream Honeymoon

Jacob S on Jun 06, 2026

My wife and I came here for our honeymoon. This place will always hold a special place in our hearts and will definitely not be the first and only time we go. The resort assigned us such a helpful liaison by the name of Eduardo who was always there to help us with anything we needed and we cannot thank him enough for making our experience superb. Apart form the excellent service, the activities and dining experiences were also top notch. 10/10 experience and cannot wait to be back!

TripAdvisor users rated this property 5 out of 5

Another amazing week at Unico

Yigit U on Jun 06, 2026

Unico has been our favorite vacation spot since 2019. Service, food and facilities are great. Roger and Flores were so good and took care of every need. Melissa at the Mi Carisa for breakfast was great. Irving at Mi Carisa and Angel at Muro House made the dinner experiences better as well. Yigit

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