All inclusive

Royal Hideaway Playacar

Riviera Maya 5.0

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Overview

The Royal Hideaway Playacar Resort is a luxury hotel just for adults, the perfect option for couples seeking a short romantic break on the Riviera Maya. This magnificent all-inclusive resort also has luxury facilities, particularly its 6 pools, the spa and gym, as well as an endless range of sports. Whether in the facilities or on the idyllic beach in front of the hotel, guests have an immense variety of options to choose from, including adventure activities and water sports.  

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

201

Rooms

Luxury Room
538 square feet
  • 1 king bed, or 2 double beds
Luxury Room
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Luxury Royal View
538 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
Luxury Royal View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Allegria Bar Bar, Lounge
Las Ventanas Lounge Bar Bar, Piano bar, Restaurant bar Live music
Teatime Bar Open air
Deck Bar Bar, Beach bar Open air
Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Las Ventanas À la carte Gourmet Dinner Dress code, Reservations required
Spices À la carte Caribbean, Mexican, Seafood Breakfast, Dinner, Lunch Reservations required
Palazzo À la carte Italian Dinner Dress code, Reservations required
Azia À la carte Asian Dinner Dress code, Reservations required
The Grill À la carte Grill/steak house Dinner Dress code, Reservations required
The Deck Snack bar International All day dining
  • Rooms: 201
  • Built in: 1998
  • Renovated in: 2016
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
Av. Xaman ha, mz 6, lote hotelero 6
Playacar fase II
Playa del Carmen, Solidaridad, Quintana Roo, Mexico 77710
52 984 873 45 00
58 km from CUN
  • Beach front
  • Private beach
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 1
  • Outdoor pools: 6
  • Bottle service available ($)
  • Cabanas: Included

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)
  • Watersports centre: on site ($)

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking
  • Wedding facilities available ($)

Location

Address
Av. Xaman ha, mz 6, lote hotelero 6, Playacar fase II, Playa del Carmen, Solidaridad, Quintana Roo, 77710, Mexico
Av. Xaman ha, mz 6, lote hotelero 6

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Wonderful!

karenbM1799AK on Jun 15, 2021

It was so quiet and peaceful. We were fully entertained by Carlos and Alfonso!! The servers by the pool (Genaro and Daniel) were beyond attentive!! Mercedes was delightful. Everyone so kind and interested in helping you whenever they could. "My pleasure" is how they react to everything. The place is beautifully maintained.....SO CLEAN everywhere. Highly recommend!!

TripAdvisor users rated this property 5 out of 5

Activities - bicycle ride

paulamQ5465NB on Jun 14, 2021

My husband and I recently went to the Royal Hideaway in Playacar and took a bicycle ride for about an hour with Mercedes Carlos. We went to a Mayan ruin not far from the hotel and also went to the 5th Ave shopping district in Playa deCadepartment. The bike ride was easy and interesting. Great to learn about some of the Mayan traditions and history and see the robust shopping area with all kinds of upscale stores and local vendors. Mercedes is not only a delight but is both knowledgeable and a great representative of the local history and current businesses in the area. We'll worth your time for a short getaway from the hotel. Glad we did it.

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