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Overview
Dating back to the turn of the century this one of a kind hotel, across from Union Square is a place to be seen and experienced. Elegantly appointed guest rooms, panoramic views of the city and historical components.
Check in
4 p.m.
Check out
11 a.m.
Rooms
1195
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Located in the Landmark building
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Located in the Landmark building
- Landmark building
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
Westin Kids Club ($)
Westin Kids Club ($)
Age ranges
- Children ages: 0 to 18
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Clock Bar | Bar, Lobby bar |
Check-in and check-out times
Check-out time: 11 a.m.
Connectivity
Wi-Fi
- Lobby available ($)
- Room available ($)
Internet
- In room wired available ($)
- Business centre available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Oak Room | À la carte | American | All day dining | |
| Caruso's | Café | Coffee and Pastries | All day dining, Snacks |
Facilities
- Rooms: 1195
Health and wellness
- Fitness centre: on site
- Spa treatments: on site ($)
Location
Shops and services
- 24 hour front desk
- ATM available ($)
- Business centre
- Concierge available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking available ($)
- Valet parking available ($)
The Oak Room Restaurant
Exterior
Fitness Center
Clock Bar
Landmark Lobby
Union Square
Cafe Rito Pantry
Location
Reviews
Large comfortable rooms in excellent location
joni960 (Philadelphia, Pennsylvania) on Jun 26, 2022
I stayed in a Deluxe King on the 19th Floor of the Tower Building for 5 nights during a business trip. The room was quite large. It had an entrance hall with a large closet and table with a bar/coffee station. The entrance hall connected to the bedroom through another hallway, and the bathroom was located off of that hallway through a pocket door (see photos). The bedroom area was quite large, with two chairs, a table, dresser and a work desk. The bed was comfortable and I slept well. My only (minor) complaint about the room was the shower. The valve connected to the plunger on the spigot that turned on the shower did not fully close, so water continued to run out of the spigot while the shower was on, which I think decreased the shower pressure. The fitness center is spectacular. It is one of the largest and best-equipped hotel fitness centers I have ever encountered. The only downside is, to get to/from the fitness center from the Tower Building, you have to walk through the lobby. The cafe in the lobby has many options if you need to grab a quick bite at pretty much any time of the day. I had breakfast in the full-service restaurant one morning, which offers a high-end buffet. The location on Union Square is perfect. Plenty of shopping and restaurants within a few block radius. There are two good diners (Sears Fine Foods and Pinecrest) within a block of the hotel if you want to grab a meal outside the hotel without going far.
Marijuana for your kids and sleeper sofas that don’t sleep - still, nice hotel
wanderlust-usa801 (Washington DC, District of Columbia) on Jun 22, 2022
Overall the hotel is nice, the rooms are good, staff were friendly, and the breakfast buffet reopened 7 days a week (though the front desk staff didn’t believe me about this). But a couple of issues. Our room had an adjoining door with a constant amount of marijuana smoke coming through to where my kids slept. We reported it five different times but the room reeked of pot. Security came by and advised that there were a bunch of ESPN guys staying at the hotel for the NBA finals, implying that ESPN employees are apparently known for smoking weed. He eventually said he would go ask the occupant to stop smoking, but didn’t commit to anything more than a kind plea. The smoke continued (despite several more calls) until we saw the occupant leave a few days later. I was unhappy my kids were subjected to substantial second-hand pot. On check in the Marriott elite line was long with one person working and a lot of frustrated members waiting. When I got to the front, you could see around the pillar in the middle of the room that the non-member line had zero wait and two people working. People were walking straight up to the desk, but they didn’t think to help out with the elite line. This was poorly managed. More importantly, we paid for a suite room with a fold-out bed for the kids. When we finally got into the room, the fold-out sofa was there but unusable. The living room was so small in the room that the sofa physically could not be folded down because of an immovable marble tv table in the way. Luckily we were there early enough that they had one other suite they could move us too. But they were booked and told us the last suite reservation holder of the day would get that small living room. You shouldn’t advertise a suite with a sofa bed if it doesn’t actually work. They offered to send rollaway bed, but there was no space to put them in the living room area. Some of the above were unique circumstances that I don’t expect every occupant will have to endure, so I still like the hotel overall despite the issues we faced.
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