TripAdvisor Traveler Rating

I stayed in an old, worn, unrenovated room. Gloomy colors, brown and orange. Broken phone and so room service can't be used. Nearly broken toilet. No breakfast served. Very large hotel, very noisy public spaces - constant loud music, even early in the morning

I have stayed here seceral times and usually love it. But i was disappointed in my recent stay. On check-in was asked if I wanted to upgrade to a luxury view of the CN Tower and I said yes. The view was not luxury. The room was also quite worn and rundown, with the wood finishes marked, the linens ripped, etc. On my last morning, a foul stench was coming in through the vents for a few hours. I advised front desk and didn't even get an apology for the inconvenience.

By far my favorite Toronto hotel. Checks all the boxes with the added ambience of a classic hotel restored to all its original class. We particularly liked the available early check in and the close proximity to all attractions including the theatre we took a show in.

Wonderful stay for our anniversary celebration. The room was very clean and comfortable with lovely views. The staff was very friendly and knowledgeable. Fantastic location in the heart of Toronto. We were always treated like we were celebrities and so was our small dog Maggie. We will definitely be back again and again. In a word. AWESOME

This hotel is worth a stay not because of room size or value but to absorb the historic value and service you will find. The lack of a gift shop and information on the bee hives and honey is a negative. The restaurant reign and breakfast are a positive..sea bass.