TripAdvisor Traveler Rating

Super unclean and outdated bathrooms. The pictures on the website showed very mordern bathrooms but the bathroom was very old and toilet looked like a public toilet. Also found hairs in sink and bathtub. The amenities in the bathroom looked used. Overall it was a bad experience for paying over $300 a night. Complete waste of money

Stayed for 4 night to have a quiet family getaway weekend. Was told we were being put in a quiet wing of the hotel with a nice view of the CN Tower. Great view of the tower however between the noise from the busy street down below and the partying all around our room it was anything but quiet and restful. Every night of our stay we would just get settled for bed and at around midnight the whole area we were in would light up like a nightclub until about 5 am. The walls due to the hotel being such an old structure have very poor sound damping qualities and you can hear everything inside and outside.

We stayed for a family wedding nearby. Also had a brunch the following day. It was reassuring to see staff still masked, although many of the guests were not. Used the East elevators to get to our room. Those elevators were dirty and the elevator interior door was cracked. Quite a jarring site compared to the state of the rest of the facilities. We took wedding photos at the hotel and it was a beautiful back drop for my son and his wife. The following day, at the brunch, a couple of the staff were not wearing masks. We requested they do so and they did! Although we booked our room well in advance and paid for early check in, we did not get the floor with the rest of our family. Made it more difficult to get ready for the wedding.

The Royal York Hotel has a regal, old world charm about it and is across the street from Union Station and very close to the Hockey Hall of Fame, Convention Centre, CN Tower, Scotiabank Arena, and the Aquarium. The hotel also boosts exemplary customer service. Everyone is professional, polite, knowledgeable, and friendly. The view from our renovated hotel room was of the CN Tower and Toronto's beautiful skyline. Easy check-in and check-out with convenient luggage storage while we enjoyed one last lunch before our flight. Very happy with our stay and would love to stay again.

It was clean, tidy and beautiful. My only concern was the loudness of festivities in the ballroom below my room. I contacted the front desk and although they couldn't stop the party (nor would I have wanted them to), they did provide me with ear plugs. Turns out that my friends and I outlasted the revelries and had a great sleep. The food is stellar and they were able to accommodate my food allergies.