TripAdvisor Traveler Rating

Best staff ever ??. They are all so nice and professional. We never experienced that in Cuba ????. The food was good and service quick. Very comfy bed and spacious room with beautiful view. The beach is just a dream. Animation team is very good and engaging. Different shows and all day long things to do. Management is visible all day long and very hands on and approachable. Compliments

I was so happy to return here for the 18th time, after a four year absence. It has always been my favourite hotel. Check in was fast and efficient. The wonderful staff/friends remain as always, with great friendly service. The little coffee shop, open from 9-5 everyday is a nice addition for iced coffee, and other types of coffee, and little snacks. The cocktail hour for the Canadian guests was another bonus, along with the return guest cocktail hour. I find the rooms and hotel in general to be well maintained and clean. The pool was clean and the beach as always magnificent. I hope to return again in 2025. My thanks to friends/staff and management for another wonderful trip!!

We will be returning to the Blau due to the incredible staff. Rosie (Rocio) from Public Relations made our stay memorable and special by accomodating all of our needs and requests. Her knowledge and experience are invaluable to the hotel. The Blau is an excellent hotel that offers amazing staff, an incredible beach, clean and spacious rooms, amazing views and food choices that are only limited by your own culinary choices. Really looking forward to seeing Rosie and the Blau staff soon!

This will not be a hotel I would recommend in Cuba. Photo attacked was breakfast/lunch buffet. For all 7 days The beach all along the strip is beautiful. So you can get that from any hotel. -No soda/pop drinks -The juice was not regular juice it was sugar flavoured water. - The breakfest had lunch foods and the lunch was the same food as what they offered for breakfast. Every dinner all 7 days was the exact same with very small variables. -night entertainment - good if your a geriatric. I have been to Cuba many times, this hotel is a bare bones minimum. When management reads this, you are aware of the Food complaints and lack of negligence for a lot things. If you disagree I have ALOT more photos of some very questionable things I’m happy to share to this review… Good luck ????

Hotel Blau is absolutely recommendable. The lobby is already impressive with it's hanging plants. The check-in was quick ando friendly. A bell boy brought us to our room on the 10th floor and explained things about the hotel with good english. The room was spacious and with a beautiful view over the gardens, pool and ocean. The bed was very comfy and everything was clean. The elevator was a bit slow in general and had no air condition. The air con in the room was working very well and we needed ir as ir was very hot and humid ourside. Bring bug spray as there is no available in the shops. Breakfast was near the pool and had everything we needed. The good overall was good and with variety but after a week a bit repetitiv. The gardens and in general the whole resort was well kept and clean. The beach is gorgeous and within easy reach. There is several bars and buffets and restaurants and a 24 hour snack bar. The staff is incredibly nice and helpful. Guests come from all over the world and there is a nice and friendly atmosphere all around. Management is very visible all day long , especially the food and beverage manager. We had a very enjoyable holiday. Cuba is a beautiful country with very special people