Secrets Cap Cana Resort & Spa
What to expect (based on 5983 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Another slice of paradise!
Reviewed by Mike B(PAPILLION) on Sep 24, 2020
We are at Secrets Cap Cana once again. We were here last year in the same time frame! Beautiful resort! Wonderful people! Great food and drinks! The sanitation and cleanliness protocols are impressive! We feel very safe here! We will likely come back in Jan/Feb if we are unable to go on our back to back cruise! Shoutouts to bartenders Francy, Dulce and Carlos. Our pool waitress, Santa, remembered us from last year!
Best vacation with the BEST staff!
Reviewed by katie20cauthen(Cartersville, Georgia) on Sep 24, 2020
We have the best time at Seacrets cap Cana! The resort is breathtaking the employees are amazing and we could not have asked for a better vacation. Leonardo is such a good concierge we love him so much. And big daddy in the diva were the best entertainment ever!!!
Secrets is the best and Leonardo made it even better!!!
Reviewed by Amanda S() on Sep 24, 2020
The resort is incredible! The staff is excellent, and Leonoardo is the absolute BEST! He went out of his way to make our stay perfect! If you come, make sure to request him as your concierge you won’t be disappointed!!! I cannot say enough Good things about him!!! Abraham at the beach was equally incredible! He was so attentive to us!! Big boy was the best entertainer at the resort! He was hilarious and he helped to get us up and moving! Stop going back and forth, BOOK Cap Cana, you’ll be glad you did!
Beautiful Resort with great friendly, service by the most amazing staff
Reviewed by EmperorShin() on Sep 23, 2020
The resort, the location, but more importantly, the friendly staff and the service they provided made our family trip amazing and memorable. And this is why the Secrets Cap Cana was the best Secrets Resort we have been to because of these amazing people. We actually obtain a list of names since they were ALL so great to us! They went above and beyond the call of duties to make sure we were taken care like VIP customers! Nicoletta-UVC Host, Oliver- Butler, Ronny- Himitsu/Bordeaux, Carlitos-Himitsu Elizabeth-Pool, Victor-Main pool, Rigoberto-Rosewater, Martha/Szuny-Beach Angela-Pool, Jeffrey/Javier/Ariel-Bar, Rudy- Waiter, Big Boy- Entertainment, Big Cat- Entertainment, Black Panther- Pool Fitness Instructor, Dania/Gabriel - Coco Cafe, Esmerlyn - Front Desk, Scarlett/Maria Isabel/Yinette-Spa, Marcelina-Housekeeping Get a hotstone massage and spend some time in their hydrotherapy pool! Awesome and so relaxing. Please tip the staff as they are amazing people.
Individual ratings:
Location
Service
Value
Amazing!!
Reviewed by 731breannel() on Sep 23, 2020
We stayed at Secrets Cap Cana for our first time to DR. We are so happy we didn’t have to reschedule due to the pandemic. The service was the best we’ve ever had anywhere. Our concierge, Eduar, was absolutely wonderful! We couldn’t have asked for a more attentive person. He went above and beyond for us and anyone would be truly lucky to have him as their concierge. Even though I’m certain he attended to other guests, it seemed like he was only there for us. The resort is absolutely stunning and we can not wait to go back. We will definitely be requesting Eduar when we go back!
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