Secrets Cap Cana Resort & Spa
What to expect (based on 4653 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
3 times and love this resort
Reviewed by Phil R(Latrobe, Pennsylvania) on Nov 11, 2019
Start off by arrival and first stop Coco bar in the lobby and we were recognized by employees Melvin, Esther,and Dania . They always welcomed us with a smile and remembered my wife's Birthday with a special dinner. (thank you ) This resort is the best of all with a big clean beach and new resort that is maitained so nice. Pool area is big with great ocean views and service that is on top of there game. The entertainment staff has to be my favorite thing about this resort keeping things going. Thanks to (my son) Mr Blue,China,Mini Me, Gabriel,The cat,Capichino, This crew is great and we enjoyed all the activities with them . Service and food at this resort is at the better end of the Dominican. I wish I had the names of all the servers but Lewis and Gerardo really did a great job. and Alan in the preferred bar always had a smile. I want to thank all the employees for a great week and we look forward to are return in May. Great Job and keep up the good work .
Individual ratings:
Rooms
Service
Value
Excellent resort. Highly recommend
Reviewed by Bruce M() on Nov 11, 2019
Our first time at a resort. Was treated like royalty from the moment we arrived. All of our needs meet. Everyone has a smile. Food was excellent. Our concierge Leonardo checked on us frequently every day. Answered every question, he exceed our expectations. Yafreisi hostess was so helpful, lovely person very pleased to have met her.
Vacation
Reviewed by ty t() on Nov 11, 2019
Leonardo and all of the staff were amazing!! Very attentive, great food, great service, always checking on us in a very non-intrusive way. HIGHLY recommend this resort for anyone that wants five star service in paradise.
Best all inclusive resort ever
Reviewed by okcatty(Oklahoma City, Oklahoma) on Nov 10, 2019
A week late but just had to say something about our week at SCC 10/28-11/4. By far the nicest Secrets we have been to! Right off the bat we were upgraded from a preferred swim out to a preferred bungalow swim out. Wow! From the patio swim out to the private garden outdoor shower, which was my fav thing! Our butler, Alexis was the best! Always checking on us and helped with our every request. Vanessa at the preferred beach kept us supplied in drinks and even food. And JP - better known as “Just Perfect” - in the Preferred lounge bar not only made a mean chocolate martini for us every night after dinner but always had a big glass of Baileys waiting for us to take to our suite every nite for our coffee the next morning. So noticeable was that all the staff and workers were so very friendly and really seemed to love what they were doing and the other staff they were working with. Never heard a cross word or saw anything to indicate they were not getting along. Our new favorite resort! Even my husband told some of the staff we WILL be back. Just not soon enough for me!
AMAZING place
Reviewed by Natale0921() on Nov 10, 2019
SCC is an amazing place and we loved every minute of being there. We met some amazing people while there to include the wonderful staff. No matter how many people are there they always make you feel special and as though you are the only person there. We requested Steves again this year and as as our butler and always he never disappointed.
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