Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 12094 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Ok, smelly rooms, looks kind of old

    Reviewed by Family92019(Seattle, Washington) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Ok hotel, but rooms have bad smells, sliding doors very old, you can hear noise from outside, and on windy days horrible noise thru the door, can't sleep with it. Old looking hotel, on pictures much nicer. Giving 3 star

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-2

    Service

    Reviewed by kristyo349(Battle Creek, Michigan) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My friend and I visited for a relaxing vacation. The service in the hotel was excellent especially Jerry & Dariana for breakfast in the VIP lounge on the 8th floor, and Helchor in the VIP lounge in the evenings.

    Great Vacation

    Reviewed by liantonio() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was excellent service. Staffs were friendly and kind. The room was clean and fresh. the balcony view was great and nice view straight on the beach. Great location and activities outside the resort was great. Snorkeling was a great experience. Overall, it was a great experience. Recommended for family to have a relaxing time!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Crown Paradise Club

    Reviewed by ALEX M() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A good resort for a family vacation! Don’t miss out on the great service from Salatiel and Victor at the buffet restaurant. Check out amazing shows , especially Michael Jackson , Mexican show, and Rock band!

    My Birthday was awesome thanks to Leon and Rafael!!!

    Reviewed by Jadenhudson100() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I got to the hotel only to have to wait 2 hours to check in, which was ridiculous, after a long flight I wanted to get my room quick, but they lost our reservations. After I settled in to my room which took forever, I needed a drink. I went to the bar and was greeted by friendly faces. After conversing with them I found their names were Leon and Rafael. I asked what they would recommend and they made me amazing drinks every time. I think the most important part of the hotel is the staff and these two guys are the best. The only reason my trip was saved because of Leon and Rafael who were the best bartenders I’ve ever had. They were so much fun and made me want to hang out at the bar all day. They treated me so well that I brought my friends to meet them. The bar became the hangout spot when those two were bartending because the other bartenders could not compare to them. The club was also a lot of fun for me and my friends. They played a lot of Spanish music which I liked and the DJ was great. There was a mix of lights and fog that made the dancing fun. The food was amazing the entire time I was there. There was so much variety and everything tasted great. Overall, it was the great food, drinks, and employees that made the trip fun.