Hyatt Ziva Los Cabos

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8226 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Awesome service!

    Reviewed by Venture60113440874() on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful stay at the Hyatt Ziva Los Cabos, and these staff members are to be recognized for their dedication, hard work, and top-notch service. Thank you! Uzziel, the waiter at the pool, was very attentive, helpful, pleasant, conscientious and friendly. He is a hard worker with initiative . Without being asked, Uzziel even moved the umbrella when the direction of the sun changed so that we were comfortable in the shade. We rate Uzziel 10/10. Adalberto, the waiter at the breakfast buffet, went out of his way to accommodate me when I realized the French toast was made with whole wheat bread. Adalberto had the chef make the French toast on white bread, and even brought the maple syrup and sugar cinnamon to the table. We rate him 10/10 for customer service. Israel Cambray at the front desk was friendly, kind, helpful, pleasant, and genuinely cares about the guests. We enjoyed our conversation with him on various topics. He even called various pharmacies when another guest inquired about a particular medication. We rate Israel 10/10. Clay—- (full spelling of name unknown), our waiter at the Hacienda Steakhouse on 2/19/20, made our dinner very special. He surprised us when he brought a cart to our table and made flaming coffee. It was amazing to watch, and he had so much class! We rate him 10/10 for going above and beyond.

    We loved .................

    Reviewed by canadsoul(Toronto, Canada) on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved this hotel ..... friendly staff - great bar - gteat Spa -nice restaurant -pleasant room The rooms are very comfortable. . Thoroughly enjoyed our stay and would come back. The spa service is very good. Elaine (deep tissue), gabriela (wet areas)

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Hyatt Ziva

    Reviewed by Jamie R() on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great place to stay. Very convenient restaurants were pleasant. However do not waste your time booking the Hibachi grill food was not cooked well and very salted. Portions were not great either. Rooms were very big and spacious which included 2 bathrooms. However the rooms do smell a bit like an old house. I struggled with my allergies. My only concern is people were able to e-smoke, and cigars and there where even cigarette butts near the lounging couches with the firepits. That is gross to me.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Amazing location and amazing people

    Reviewed by josuemadera() on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was a great escape! The food was Good! Unlimited tacos! The people were great. Especially Jose Yanez. He set up our diner evening on Saturday night and it was great. Thanks Jose! Really laid back environment. Overall, if you're looking for a place to not only connect with authentic Mexico, and just relax, this is the place for you.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Cabo

    Reviewed by ddajs1(Houston, Texas) on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone was so helpful and the property was wonderful. We originally wanted an all adults location just because we didn’t have children with us but with the adult only pool and the division of the rooms it was perfect. Highly recommend it when visiting Cabo San Jose!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5