Overview
Located steps from Cancun's main shopping and entertainment area this resort is perfect for the whole family. Balconies with ocean or lagoon views, a choice of distinctive trendy restaurants and bars can be found at this resort.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
287
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Slippers
- Turndown service
- TV
- Complimentary toiletries
Amenities
Beach
Pool
Sky Pool
Water Slide
Pool Aerial
Spa
La Terraza
Wok
Location
Reviews
Beach Palace does not disappoint!
NikkiMurphy76 (Lake of the Ozarks, MO) on Apr 22, 2024
Beach Palace does not disappoint! This was our second visit to Beach Palace and from the moment we arrived we felt like family! Our favorite part was seeing all the fabulous employees we met last year again! We opted for the included, shared Palace transportation from the airport and waited no more than 10 minutes for our van. We had one stop along the way at Sun Palace but we were still to the resort in less than 30 minutes. We love the location of this resort! It is right in the center of everything! Check In was prompt and efficient. We had our bracelets and were in our room very quickly! The bellboy arrived with our bags in minutes! We booked the Honeymoon Suite to guarantee a king bed. We were on the 7th floor with a fantastic view! I don’t know if there are any bad views the way this resort is set up. The room was spacious with a two person tub, a table/chairs, and a chair with ottoman. The mini fridge and the liquor dispenser were stocked with several liquor choices, beer, juices, soda and water. We had a table/chairs and a two person beach bed on the balcony. Overall we were very satisfied with the room! We spent the majority of our time on the beach. The weather was perfect and the water was wonderful! There was a little sargassum each morning that was promptly raked up and carried off. The beach is beautiful white sand with that classic turquoise water! The sand is soft but there are some shells. The walk into the water is easy and once you’re out a few feet it is just soft sand. Raynaldo made sure we had an umbrella every morning and Angelica, Joshuan, Antonio and Raymundo took great care of us making sure we had plenty of water and, of course, adult beverages!! Our late afternoons and early evenings were spent at the Sky Bar and pool. Once the main pool and beach are shaded there is still plenty of sun on the roof! They installed new umbrellas on some of the chairs while we were there which will help tremendously during the heat of the day. The bartenders and waiters were very friendly and efficient. We typically enjoyed an afternoon snack from the snack bar while relaxing in the pool. (The onion rings are amazing!!). Alfredo took great care of us in the evenings and we were happy to see him as the bartender at the shows as well!! Breakfast and lunch each day was at the buffet with Ernesto. They also offer an a la cart breakfast at Travola and the snack bar outside for lunch, but we enjoyed the choices and service at the buffet. Alex, Gabriella and Rosario also were standouts in the buffet! Our favorites for dinner were Gondola (Italian/Mediterranean) and the Smokehouse. Oscar and Nelly were great at the hostess station. They were both so friendly and welcoming. Juan was fantastic as a waiter. He remembered our drinks and our orders after the first night. He surprised us with table side Bananas Foster on our last meal there. Ir was fantastic! The Smokehouse was equally amazing! Yair made sure we had a great table to enjoy the view and Alejandro was a rock star! He made our dinners so enjoyable and gave us a fantastic send off with a romantic table for our final night. I highly recommended ordering the lobster ($29 upcharge but totally worth it!)! It was two decent sized grilled tails flambéd table side and served with grilled vegetables. It was amazing!! The sports bar was our after dinner spot. Odely is the sweetest waitress and is so attentive! We loved talking with her and catching up from last year. They have live music, bingo, karaoke, pool tables and lots of TV’s. It’s a great place to relax before and after the shows. The evening entertainment was very good! We went to all of the shows except the Mexican Show and they were all fantastic! The Mentalist was very good, the Glow Light Show was pretty cool, the Magician was similar to the Mentalist but very entertaining and the Michael Jackson show was fantastic! Overall we love this resort and will definitely be back next year!
Easter holidays
Claireabelle31 (London, United Kingdom) on Apr 14, 2024
We came to Beach Palace for our Easter holidays this year and it was fantastic. The beach at this hotel is breathtaking and the views from our floor level 12 room was just perfect. Food was great quality and loved Tavola! My fav restaurant by far. My daughter loved the crepes, cookies and ice cream from the Sweet and Coffee shop also. The service at this hotel you were always met with a smile and the staff could not do more for you! Special mention to Gabrielle who had my poached eggs everyday before I even had to ask once she knew me. The rooms do need a refurb but if you love the beach like we do it’s still in keeping with the wood theme beach feel. Housekeeping service could do with working on as some days would not be serviced and would have to be reminded more than twice.. the room was cleaner than other days too. We were not met by large queues for dinner time and room service was decent quality too! The service at this hotel you were always met with a smile and the staff could not do more for you. This hotel had a relaxed vibe and whilst the hotel needs a refurb update I would still highly recommend this place. Great location if you get bored of the beach/pool days and want to branch out we went to Bubba Gump Shrimp for lunch one day and the Aquarium with my young children. Also a shopping centre La Isla close by. I would definitely come back here or recommend to anyone that I know! Great relaxing holiday on the beach.
Vacation Offers
-
Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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