Ports of Call Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1507 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Must visit!

    Reviewed by R4784OLjohnh(Toronto, Canada) on Sep 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to the Ports of Call approximately 8 times. Every trip is without disappointment. Cleanliness is a 10 out of 10. The staff are great and most accommodating. The owners (Wendy and Dale) take personal pride in the operation and the guest experience. Every time we go, we talk with other guests who are so impressed. We'd also like to share with you that during the hurricanes 2 years ago, Dale and Wendy opened the resort to house staff that lost their homes and to extra first responders. AMAZING UPGRADES I am returning to stay at Ports of Call in November and am so looking forward to seeing the upgrades they have done to the resort as posted on Social Media. Great to hear that they kept all their staff employed throughout the lockdown. Looking forward to interacting with the staff and once again enjoying a resort what I believe is the best value in Grace Bay. I'd highly recommend you going there for a fabulous beach vacation. Very safe and 25 restaurants within 1/2 mile. See you there.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Dont stay here with children

    Reviewed by Zuleyka P(Bronxville, New York) on Sep 01, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Im here with my family and I have a 6 and 3 yr old. Staff was rude and told my kids that they are noisey. This is during the day, during a pandemic when the hotel is practically empty. They are kids on vacation that are excited and are having fun, screaming, laughing and singing loudly. The room are also full of mosquitoes, we have to ask to have the room sprayed daily and still. This after having to get our room changed because the tv and fridge didnt work. They also had put us on a second floor with no elevator and expected us to go down with a stroller and beach toys etc and just carry it. We had to request the room change.

    Excellent

    Reviewed by Twainirwin(Providenciales) on Aug 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My Family and stayed at Ports of Calls and we had a wonderful time there. The ambience was great, the staff was very friendly,and the manager was on point always making sure everyone on the property need are met.??????????

    Excellent stay!

    Reviewed by Lilycora() on Aug 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot Express how welcome I felt at all times here. I laughed with Miss Flo, Mr. Taiwayne, and Miss Martime. I talked for hours to three bartender Watson who knows everything about that island, I think! Even the groundskeepers invited me to have a fresh coconut that I watched them cut down from the courtyard trees during breakfast! This is the only place I'll stay in Turks and Caicos!

    Amazing experience

    Reviewed by sweet_leti(New York City, New York) on Aug 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great staff very friendly and helpful. Rooms and pool area very clean. They have free breakfast, they offer waffles a few times a week amazing. About five minute walk to the beach. Plenty of restaurants around the area. I would definitely be staying in port of call resort again.